Customer Service Associate
6 days ago
Job Responsibilities:
- Exhibit exceptional communication capabilities, with strong written and verbal English language skills
- Possess refined editing and proofreading abilities
- Effectively understand and resolve customer inquiries with a professional, solution-oriented approach
- Maintain meticulous and current process documentation
- Execute endorsement processing tasks with precision
- Develop comprehensive domain expertise across supported operational processes
- Demonstrate autonomy and self-management in professional responsibilities
Minimum Qualifications:
- Hold a non-technical undergraduate degree
- Possess relevant professional work experience
- Demonstrate comprehensive understanding of the entire underwriting lifecycle
- Showcase customer-centric qualities including:
- Partnership orientation
- Strong accountability
- Proactive initiative
- Innovative problem-solving
- Demonstrate fluency in English (written and spoken)
Preferred Qualifications:
- Open to graduates from all academic backgrounds
- Proficient in Microsoft Office suite
- Foundational understanding of insurance industry operations
Job Location: Thaltej, Ahmedabad
- Shift: Day/Night Shift
- This is not work from home job
Contact - 7984105026
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹180,000.00 - ₹270,000.00 per year
**Benefits**:
- Leave encashment
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Morning shift
- Night shift
Supplemental Pay:
- Shift allowance
Application Question(s):
- Are you good in English?
**Education**:
- Bachelor's (preferred)
Work Location: In person
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