Call Center Executive

3 weeks ago


Gurgaon, India Elvy Lifestyle Pvt Ltd Full time

**JD for call center executive**:

- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Upsell other products wherever possible.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well-read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Updatation of website stock and website orders execution.
- Answers to instagram queries.
- Write and submit timely reports on performance, targets, and customer queries.

**Requirements**:

- Graduate / Post Graduate
- Prior experience with customer service and call centers in relevant job roles.
- Good knowledge of CRM practices and systems.
- Customer-oriented attitude with professionalism.
- Strong multitasking, time management, and target achieving skills.
- Excellent communication and listening skills with good command over the English language.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹30,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Gurgaon - 122001, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Call center executive: 3 years (required)



  • Gurgaon, India Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...


  • Gurgaon, Haryana, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Conducts full scope of activities required to deliver new employee orientation and on-going training for call center personnel. On-going training classes...


  • Gurgaon, India FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Associate's Degree **Travel Percentage**: 0% GENERAL DUTIES & RESPONSIBILITIES - Monitors operations to ensure adherence to service level standards and company/department policies and procedures. - Ensures professional and courteous...

  • Call Center Operator

    8 hours ago


    Gurgaon, India Amplifon Group Full time

    **JOB DESCRIPTION** **Position & Grade Client Relationship Executive (CRE)** **Experience Required At least 2 years + with 1 year minimum in Outbound** **Location Gurgaon Reporting to Team Leader (Language will be shared basis requirement)** **Job Purpose**: Calling fresh leads & follow up clients and make sure the desired number of visits of the client...


  • Gurgaon, Haryana, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Associate's Degree Travel Percentage : 0%GENERAL DUTIES & RESPONSIBILITIES• Oversees one or more teams of customer service associates who handle customer service inquiries and problems via phone and/or email.• Monitors operations to ensure...

  • Call Center Executive

    4 weeks ago


    Gurgaon, India Polyvalent Digital Services Pvt. Ltd. Full time

    **Responsibilities** - Handle many inbound and outbound calls to customers and clients. - Identify the needs of customers, resolve issues, and provide solutions. - Upsell other products wherever possible. - Ensure you follow the customer service script provided by the company for uniformity. - Also, be well-read on company policies and the website for FAQs...

  • Call Center Executive

    1 month ago


    Gurgaon, India e-Hireo Global Solutions Private Limited Full time

    **Hi,** **Loc : Gurgaon.** **Experience : 1.0 Years - 2.0 Years.** **Essential Duties & Responsibilities**: **-Conduct outbound calls to prospective customers in order to address queries, provide information, and assist with concerns.** **-Demonstrate 1-2 years of experience in high-growth startup environments, managing customer inquiries, and...


  • Gurgaon, Haryana, India FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%Job DescriptionAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...


  • Gurgaon, Haryana, India FIS Global Full time

    Position Type: Full-timeType Of Hire: Experienced (relevant combination of work and education)Education Desired: Associate's DegreeTravel Percentage: 0%GENERAL DUTIES & RESPONSIBILITIESOversees customer service associates handling inquiries via phone and emailMonitors operations to ensure adherence to standards and policiesEnsures high-quality customer...


  • Gurgaon, India Spingtree Pvt Limited Full time

    Job description We are looking for an IT person to ensure that our user details are correct & verified. Necessary skill required for in this Job role. Good knowledge of computer & Internet. You should also have the patience to communicate with a variety of interdisciplinary teams and users Required Candidiate profileGood Communication Skills English,...


  • Gurgaon District, Haryana, India Jobs for Humanity Full time

    Company Description Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Hard of Hearing Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...


  • Gurgaon, India Maid It Easy Full time

    Position: Manager - Tele Calling Executive Roles and Responsibilities MIE aims to be the market leader in the domestic helpers industry by 2025. The Tele Calling Executive would report directly to the Managing Director or the Executive assistant Location: WORK FROM HOME Desired Qualifications: Bachelor’s or equivalent degree in any field with at least...


  • Gurgaon, India CornerStone Investment Managers Full time

    **Job Title: Telecalling Executive** **Location: Gurugram Sector 43** **Responsibilities**: - Making outbound calls to prospective clients to generate leads for our sales team. - Handling incoming calls from potential clients and answering their queries. - Setting appointments for the sales team to meet with potential clients. - Maintaining a database of...


  • Gurgaon, India Coal Genie Private Limited Full time

    1.Initiate the telephonic conversation with the potential clients for Onboarding on the platform 2.Understand the customers requirement and pitch accordingly 3.Verify the customer’s data through cold calling. 4. Good Communication Skills. 5. Executives will be required to make & receive calls from new/existing customers for support and acquiring new...


  • Gurgaon, India Cornerstone investment managers Full time

    **Job Title: Telecalling Executive** **Location: Gurugram Sector 43** **Responsibilities**: - Making outbound calls to prospective clients to generate leads for our sales team. - Handling incoming calls from potential clients and answering their queries. - Setting appointments for the sales team to meet with potential clients. - Maintaining a database of...

  • Associate-calling

    1 month ago


    Gurgaon, India CollegeDunia Full time

    **About your new role**: - Maintaining the contacts flow by calling the new prospect leads. - Maintaining monthly and quarterly targets with MOM growth of 10-15%. - Discussing and taking lead on making new processes. Later executing them. - Understanding the business and pivoting processes to achieve conversion targets. - Any other task assigned by the...

  • BPO Executive

    1 day ago


    Gurgaon, India timesjobs Full time

    JOB DETAILS1.Handle calls from customers or clients and provide them with a solution to their queries.2.He/She must show the willingness to learn new things every time and then.3.Must discuss every matter with its supervisor or team leader to get any issue sorted4.Giving a resolution to the customers or clients should be the whole and sole...

  • Calling Executive

    1 month ago


    Gurgaon, India Black page Solutions Full time

    Responsibilities: 1. Assist with a wide range of administrative tasks, including managing correspondence, answering phone calls, scheduling appointments, and maintaining office supplies. 2. Maintain an efficient filing system, both physically and digitally. Organize documents, contracts, reports, and other materials to ensure easy access and retrieval when...


  • Gurgaon, India RED GRIFFIN Full time

    **Job Title: International Voice Process Executive** **Job Summary**:We are seeking a motivated and customer-focused individual to join our team as an International Voice Process Executive. In this role, you will be responsible for effectively communicating with customers from around the world, addressing their inquiries, providing information, and ensuring...

  • BPO Executive

    1 day ago


    Gurgaon, Haryana, India timesjobs Full time

    JOB DETAILSHandle calls from customers or clients and provide them with a solution to their queries.He/She must show the willingness to learn new things every time and then.Must discuss every matter with its supervisor or team leader to get any issue sortedGiving a resolution to the customers or clients should be the whole and sole responsibility.Should...