Chat and Call Executive

**Role & Responsibilities**: - Customer Service through Calls and Chat. - Ensure timely and accurate service delivery at defined productivity levels. - Build client & domain knowledge to be able to deliver a resolution on the first conversation. - Adhere to Customer Service Attendance & Accountability policies - To Meet Their Needs and Ensure Quality...

**Role & Responsibilities**: - Engage with customers via chat platforms and respond to their inquiries, concerns, and requests in a timely manner. - Provide accurate and detailed information about products, services, and company policies to assist customers effectively. - Resolve customer issues and complaints by identifying the problem, offering...

**Roles and Responsibilities** - Audit calls, chats etc. - To conduct regular Feedback sessions for the Agents. - To conduct calibration sessions with operations team. - Generating daily, weekly & monthly Quality Reports. - Should have basic knowledge of excel, power-point and Quality Tools. - Providing training to agents on quality parameters, KRA's and...

**We are looking for Customer Support Executive** **Location - Gurugram** **CTC upto - 3.6lpa** **Experience - Min 2 year** **Process Type**: Blended We are looking to hire an experienced, customer-oriented Customer Support Executive to utilise inbound and outbound calls. The Support Executive’s responsibilities include up-selling our products where...

Voice chat advisor f2 **Job Req ID**:11786**Posting Date**:09-Mar-2023**Function**:Business Services & Operations**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive- Key Responsibilities - To take calls, chats & handle back office work promptly within agreed timescales and in line with agreed process and procedures. - To...

**Handling customer queries on Web Chat, E-mails and Social Media**. Educate current and potential customers with product and service information. Maintain accurate customer records. Identify and escalate priority issues to the Team Leader and Ops Team. **Job Types**: Full-time, Fresher **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day...

**Calling Executive/Call Cetre Executive** **Job Describution**: Handle many inbound and outbound calls to customers and clients. Identify the needs of customers, resolve issues, and provide solutions. **Job Types**: Regular / Permanent, Fresher **Salary**: ₹9,754.16 - ₹20,000.00 per month **Benefits**: - Health insurance Schedule: - Day...

**JD for call center executive**: - Handle many inbound and outbound calls to customers and clients. - Identify the needs of customers, resolve issues, and provide solutions. - Upsell other products wherever possible. - Ensure you follow the customer service script provided by the company for uniformity. - Also, be well-read on company policies and the...

JD -Business Development Executive/Tele Caller Location: Sector 56, D 239, Sushant Lok 2, Gurgaon, Haryana 122002 Mode: Work from Office This is a full-time opportunity. **Roles and Responsibilities**: Responsible for making outbound calls and regular follow up on leads/calls assigned. Brief the leads on Medi-Skool's wellness programs. Nurture & Engage...

Inbound and outbound calls Call center executive Rotational job **Job Types**: Full-time, Part-time Part-time hours: 40 per week **Salary**: ₹18,000.00 - ₹25,000.00 per month Schedule: - Rotational shift Ability to commute/relocate: - Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required) **Education**: -...

**Job Information**: - Salary - **Rupees 15000-20000 / Monthly**- Shift - **Flexible**- - Job Experience: - **Fresh**- Job Qualifications - **12th** **Responsibilities and Duties** - Need to do the process over chat. - Communicate with customers in real time and resolve the issues for any services. - Client support handling. - Maintain accurate customer...

**Role & Responsibilities**: - Customer Service through Calls and Chat. - Ensure timely and accurate service delivery at defined productivity levels. - Build client & domain knowledge to be able to deliver a resolution on the first conversation. - Adhere to Customer Service Attendance & Accountability policies - To Meet Their Needs and Ensure Quality...

Looking for experienced Executive/ Senior Executive profiles for our US process. This role offers a work-from-office option for candidates based in India who can work during US timing. The ideal candidate should have a strong American accent, a minimum of 6 months of experience in US processes connecting with US customers, proficiency in handling...

Looking for experienced Executive/ Senior Executive profiles for our US process. This role offers a work-from-office option for candidates based in India who can work during US timing. The ideal candidate should have a strong American accent, a minimum of 6 months of experience in US processes connecting with US customers, proficiency in handling...

Job Summary: The Tele Calling Executive in Real Estate is responsible for contacting potential clients to promote and sell real estate properties. The role requires excellent communication skills, persuasive ability, and the ability to work in a high-pressure environment. Key Responsibilities: - Answer questions about properties and provide details such as...

Greetings!!! Title: Sr Counselor : Admission Counsellor Location: Gurgaon **Job Description**: The responsibilities would primarily include the Outbound, Inbound & Online Chat processes Outbound process : Upsell & cross-sell various Management, IT & Finance related courses Inbound process: Attend to the Sales & Services calls received on the Customer...

Job description Full Job Description **Experience - 1-2 Years** **CTC- upto 3 lpa** Location - Gurgaon Immediate joiners only Qualification - Graduate Roles and Responsibilities Ensure timely and accurate service delivery at defined productivity levels. Build client & domain knowledge to be able to deliver a resolution on the first...

Greetings!!! Sharing the company profile and Job Description with you. Please go through it. Talent Edge; Talent edge is an Ed-tech firm that is changing the way India learns. The first to introduce ‘live and interactive’ learning in digital format, Talent edge offers courses jointly with world-leading institutes and corporates. Title: Sr Counselor...

**Employment Information**: - Industry - ** Education Couns** - Job level - ** Any Graduate** - Salary - ** 200000 - 300000** - Experience - **0 - 4** - Pay-Type- Close-date - **2021-07-30** - JOB-ID - **JB-3309** - Location - **gurgaon** **Job Descriptions**: Day Shift Ø Freshers with good communication and understanding of sales are most welcome!!! Ø...

we are hiring for tele calling process - customer services Qualification - Graduate (Fresher also apply) Good English Communication. Location - Gurgaon Salary - 16k CTC ( Plus Incentive) Day shift weekly off **Job Types**: Full-time, Regular / Permanent **Salary**: ₹14,000.00 - ₹15,000.00 per month Schedule: - Day shift Supplemental pay...