Customer Care Executive- Minimum Experience 6
7 months ago
**Job description For Customer Care**
**Salary 15-24k**
**Experience 6 Months**
**Qualification HSC/Graduate**
- Good Command in telephonic Communication with Fluent English and any south language, customer service experience.
- To look after the whole gamut of CRM function. She will be responsible for post-sales activities. - Developing harmonious relation with customers.
- Maintaining the track sheet. Updating the project status on a regular basis - Implementation of the process laid down for dealing with customers, ensuring timely response to all their queries in a transparent manner.
- Resolving customer complaints quickly and efficiently. Keeping customers updated on the project status.
- Experience in Customer service handling Inbound calls
− She must be well versed in Phone collections, retention, Case conversion, Cross selling and Escalation Handling.
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹24,000.00 per month
Schedule:
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English, Punjabi (required)
Ability to Commute:
- Malad, Mumbai, Maharashtra (required)
Ability to Relocate:
- Malad, Mumbai, Maharashtra: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 8652209448
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