Customer Support Executive

5 months ago

Mumbai, India Symphony Tech Solutions Full time

As discussed that we have opening for the post of Customer support Executive at **MNC Company
- 5 Days' Working**

Please find the below job details along with interview tracker:
Company name**:MNC**

**Job Location**:
**Mumbai - Andheri**

**401,Supreme Chambers,**

**17/18 Shah Industrial Estate**

**Veera Desai Road,Andheri (W) Mumbai**

Experience: 1 to 2 Years

**Salary**: Upto 30K

Please find the below Job details:

- Assist customers on order-on-line
- Deal with orders in the back office and liaise with logistics
- Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry
- Manage ongoing customer relationships utilizing our CRM tools such as Freshdesk
- Develop collaborative, positive working relationships with staff and seller network
- Assist customers with after-sales service issues
- Be a primary contact for customer inquiries about our products and brand
- Able to communicate concisely our company policies to customers
- Maintain and update regular customer correspondence Job requirements:

- Minimum of 1-year experience in customer service.
- Quick learner with the ability to absorb extensive information on our brand's history, product offerings, and communications/advertising program
- Outstanding written and verbal communication skills, great phone etiquette, and elevated speech
- Proactive personality and self-motivator
- Demonstrates initiative with the ability to multi-task and be detail-oriented in a fast-paced environment

Mode of Interview: Face to face

**If interested, revert with your updated CV (Word format) along with following mandatory details**:

- Name
- Contact
- Qualification
- E-Mail
- Years Of Experience:

- Relevant Experience:

- Current CTC
- Expected CTC
- Notice Period

Priya Gupta

Sr. Executive | Recruitment

**Symphony Tech Solutions And**

**Consultancy Pvt. Ltd**.

M: +91-7303882382

**Salary**: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 7303882382

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