Customer Success
3 weeks ago
About Client:
A Leading Product development company
**Job Description**:
- Onboarding new customers and guiding them through the implementation process.
- Establishing strong relationships with clients to understand their goals and challenges.
- Providing ongoing support and assistance to customers, addressing any inquiries or issues they may have.
- Conducting regular check-ins with customers to assess satisfaction and gather feedback.
- Collaborating with internal teams to advocate for customer needs and drive product improvements.
- Identifying opportunities for upselling or cross-selling additional products or services to existing customers.
- Developing and maintaining a deep understanding of our products or services to effectively troubleshoot and provide solutions.
- Creating and delivering training sessions or materials to educate customers on best practices and maximize their use of our offerings.
**Requirements**:
SQL, Ticketing, HRMS
-
Customer Success Manager
1 week ago
tamil nadu, India Antal International Full timeWe're hiring a Customer Success Manager to work on our Commercial team.In this role, you will manage and grow the relationships of the sales team’s key accounts across both managed services and self-serve offerings and work with clients on their business needs.Who you are:Have at least 3+ years client facing account management and operations experience in...
-
Customer Success Manager
3 weeks ago
tamil nadu, India Spendflo Full timeAs a Customer Success Manager, you’ll be the face of Spendflo for our customers. From onboarding, managing requests & reviewing their renewal pipeline, you’ll walk hand in hand with our customers on their journey to success. You’ll also serve as our product champion, driving adoption and expanding features with our product team.A typical day might...
-
Customer Success Executive
1 month ago
Chennai, India Yo Hr Consultancy Full time**Customer Success Executive - Onsite** **Experience: 1 - 4 Years** **Your Qualifications**: - Recommended 1 to 4 years experience in Customer Success/Service roles or Cloud Renewal Sales and demonstrated ability to build successful customer relationships. - Strong communication and presentation skills - Ability to manage complex account situations and...
-
Lead - Customer Success
2 weeks ago
Chennai, India Freshworks Full timeJob DescriptionAs a Enterprise Customer Success Lead, your primary responsibility will be to engage with our clients, build strong relationships, and ensure they get the most value from our suite of products.Key ResponsibilitiesCustomer Relationship Management: Build and nurture customer relationships with a portfolio of assigned accounts, post onboarding...
-
Lead - Customer Success
3 weeks ago
Chennai, India Freshworks Full timeJob DescriptionAs a Enterprise Customer Success Lead, your primary responsibility will be to engage with our clients, build strong relationships, and ensure they get the most value from our suite of products.Key ResponsibilitiesCustomer Relationship Management: Build and nurture customer relationships with a portfolio of assigned accounts, post onboarding...
-
Customer Success Executive
1 month ago
Chennai, India HappyJobs Full time**Job Information**: Job Function **Customer Service** *** Work Experience **3-5 years** *** Industry **Logistics** *** City **Chennai** *** Province **Tamil Nadu** *** Country **India** *** Postal Code **600125** *** - We are recruiting - **Customer Success Executive** **(Female**) for a thermal solutions company. Job Location -...
-
Customer Success Executive
3 weeks ago
chennai, India TargetBay Full timeAbout TargetBay: TargetBay is an all-in-one Ecommerce Marketing Cloud that integrates core functionalities like customer profiling, review generation, segmentation, and automated email personalization to help Ecommerce entrepreneurs increase their sales. TargetBay’s main products include BayEngage, BayReviews, and BayAds . Experience: 2 - 5 yrs...
-
Customer Success Manager
7 days ago
Chennai, India Spendflo Full timeAs a Customer Success Manager, you’ll be the face of Spendflo for our customers. From onboarding, managing requests & reviewing their renewal pipeline, you’ll walk hand in hand with our customers on their journey to success. You’ll also serve as our product champion, driving adoption and expanding features with our product team. A typical day might...
-
Senior Manager
1 month ago
chennai, India Saaki Argus & Averil Consulting Full timeOur client is a leading provider of IT Products and Services headquartered in Chennai, looking to hire Senior Manager - Customer Success based in Chennai / Mumbai. The role will be responsible for ensuring the success and satisfaction of valued customers, building strong relationships with clients, understanding their needs and goals, and working...
-
Customer Success Manager
1 week ago
Chennai, India FULL Creative Full timeWe are looking for a Customer Success Manager with 3-4 years of experience in B2B SaaS industry. You will play a key role in building strong customer relations to improve their customer experience, boost customer retention, and introduce them to new products and services that enhance their business performance. Roles and responsibilitiesEngage with the...
-
Customer Success Manager
1 week ago
chennai, India FULL Creative Full timeWe are looking for a Customer Success Manager with 3-4 years of experience in B2B SaaS industry. You will play a key role in building strong customer relations to improve their customer experience, boost customer retention, and introduce them to new products and services that enhance their business performance. Roles and responsibilities Engage with the...
-
Customer Success Manager
1 week ago
Chennai, India Antal International Full timeWe're hiring a Customer Success Manager to work on our Commercial team. In this role, you will manage and grow the relationships of the sales team’s key accounts across both managed services and self-serve offerings and work with clients on their business needs.Who you are:Have at least 3+ years client facing account management and operations experience in...
-
Customer Success Manager
1 week ago
Chennai, India Antal International Full timeWe're hiring a Customer Success Manager to work on our Commercial team. In this role, you will manage and grow the relationships of the sales team’s key accounts across both managed services and self-serve offerings and work with clients on their business needs.Who you are:Have at least 3+ years client facing account management and operations experience in...
-
Customer Success Manager
1 week ago
chennai, India Antal International Full timeWe're hiring a Customer Success Manager to work on our Commercial team. In this role, you will manage and grow the relationships of the sales team’s key accounts across both managed services and self-serve offerings and work with clients on their business needs. Who you are: Have at least 3+ years client facing account management and operations...
-
Customer Success
3 weeks ago
Chennai, India Saaki Argus & Averil Consulting Full timeAbout Client: A Leading Product development company Job Description: Onboarding new customers and guiding them through the implementation process. Establishing strong relationships with clients to understand their goals and challenges. Providing ongoing support and assistance to customers, addressing any inquiries or issues they may have. Conducting...
-
Customer Success
3 weeks ago
chennai, India Saaki Argus & Averil Consulting Full timeAbout Client: A Leading Product development company Job Description: Onboarding new customers and guiding them through the implementation process. Establishing strong relationships with clients to understand their goals and challenges. Providing ongoing support and assistance to customers, addressing any inquiries or issues they may have. ...
-
Customer Success
1 week ago
chennai, India Saaki Argus & Averil Consulting Full timeAbout Client: ALeading Product development company Job Description: Onboarding new customers and guiding themthrough the implementation process. Establishing strong relationships with clients tounderstand their goals and challenges. Providing ongoing support and assistance to customersaddressing any inquiries or issues they may have. Conducting regular...
-
Customer Success
2 weeks ago
Chennai, India Saaki Argus & Averil Consulting Full timeAbout Client: ALeading Product development company Job Description: Onboarding new customers and guiding themthrough the implementation process.Establishing strong relationships with clients tounderstand their goals and challenges.Providing ongoing support and assistance to customersaddressing any inquiries or issues they may have.Conducting regular...
-
Customer Success Manager
3 weeks ago
Chennai, India Spendflo Full timeAs a Customer Success Manager, you’ll be the face of Spendflo for our customers. From onboarding, managing requests & reviewing their renewal pipeline, you’ll walk hand in hand with our customers on their journey to success. You’ll also serve as our product champion, driving adoption and expanding features with our product team.A typical day might...
-
Customer Success Specialist
1 month ago
Chennai, India Freshworks Full timeCompany Description About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating...