Customer Success Manager

Key Responsibilities of an Escalation Manager / Duty Manager / Customer Success ManagerEscalation Management deals with Incident/Problem management system for Enterprise customers in IT infrastructure. It is managed by set of people who carries out the entire documented process for Escalation Management. This requires one to associate their work with...

**Job Description & Expectations** - Support customer success function to drive retention and multiply business from existing customers - Use digital channels and use them to drive awareness, visibility and content strategy for customer - Maintain social media presence across all digital channels for customers - Measure and report on the performance of all...

**Company Description** About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating...

Minimum 1 year to 2.5 years experinece in Partner success Executive , Qualifications: - Bachelor's degree in Business Administration, Computer Science, or a related field. - Proven experience in a customer-facing role within the SaaS industry, preferably in partner success, account management, or customer success. - Strong communication and interpersonal...

Minimum 1 year to 2.5 years experinece in Partner success Executive , Qualifications: - Bachelor's degree in Business Administration, Computer Science, or a related field. - Proven experience in a customer-facing role within the SaaS industry, preferably in partner success, account management, or customer success. - Strong communication and interpersonal...

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.Responsibilities ...

**Responsibilities** - Systematically escalate problems to the relevant owners and teams and follow through on the resolutions to ensure they are delivered - Continually collaborate with multiple departments including Customer Support, Sales, Operations, Back Office, Tech Engineering to understand and develop product knowledge - Ownership to improve...

Our mantra at SpaceBasic is -“Hire great people and give them freedom to be awesome.”– Andrew Mason, Founder, GrouponWe are looking for a talented, enthusiastic and results-driven Education Sales Manager who is passionate about helping educational institutions to enhance the lives of students.Responsibilities:Develop and execute a comprehensive sales...

Key ResponsibilitiesDevelop and implement strategic business plans to achieve sales targets and maximize revenue growth for the Rx vertical.Analyze market trends, competitive landscape, and customer needs to identify opportunities for product differentiation and market expansion.Build and maintain strong relationships with key customers, including healthcare...

Job Title: Assistant Manager (Sales)Experience: 5 to 7 YearsCTC: 6.6 LPA to 9.60 LPALocation: Chennai, Tamil NaduHow can you make an Impact?1. The core purpose of the Asst Manager (Sales) role is to ensure effective and timely Sale of unsoldinventory to new and existing customers.2. Will be responsible for monthly collections, planning and adhering to...

#ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"About Wholesale Banking Coverage Group:The Wholesale Banking Coverage Group (WBCG) focusses on doing business with customers such as the Government, Multinational (MNC), Strategic, Large and Mid-corporates, and the SMEs across industries like IT/ITES,...

Job descriptionPosition: Franchise Development ManagerLocation: maduraiCompany Overview:vaigai inc is a leading dairy products manufacturing company in south tamilnadu ,under the brand name of "GALA"About Us: vaigai dairy is a dynamic and rapidly growing dairy company committed to delivering quality products to our customers. With a strong emphasis on...

Job Title: Sales ManagerCompany: Star EstateLocation: Perungudi ChennaiEmployment Type: Full-timePreferred Candidate - Real Estate ExperienceSalary - 30k - 70k Plus IncentivesAbout Us:Welcome to Star Estate, a prominent real estate firm committed to innovation and excellence. We are actively seeking dedicated professionals to join our dynamic sales team....

We are actively seeking a talented and experienced technical project managers for ecommerce domain to help us execute projects from conceptual design through implementation.You will have the chance to work with clients, vendors, and in-house personnel.If you are ready to steer very challenging technology projects to success,we are excited to have you on our...

Job Overview: **Responsibilities**: 1. Outbound Calling: - Initiate outbound calls to potential customers in both English and Hindi. - Present products/services persuasively, emphasizing key benefits. 2. Lead Generation: - Identify and qualify potential leads through proactive calling efforts. - Gather and record accurate lead information for...

Job Title: IT Project ManagerProject Manager JD:Role Overview:The project manager will oversee the evaluation of stakeholder requirements and ensure AI/ML platform is tailored for streamlined automation. This involves assessing features, scalability, integration capabilities, security, and pricing. They will craft a thorough implementation plan, delineating...

Job Purpose:This role will support the Product Manager for Royal Enfield Global Product Strategy (GPS)The Product Manager for Royal Enfield Global Product Strategy (GPS) will lead the creation of global product strategies and plans. The role, along with the global product strategy team, defines and shapes future product portfolios for the business globally....

About the OpportunityRole: Zonal ManagerLevel: ManagerReporting To: Director - Alternate AccommodationLocation: ChennaiAbout the Function:In sync with the evolving preferences of 64% of Indian travelers, MakeMyTrip redefines travel experiences with Alternate Accommodation. The distinctive offerings go beyond conventional stays – from Private Villas and...

PMOExperience required – 5 to 10 yearsLocation – ChennaiDrive Date – 17th & 18th (F2F)Mandatory Skill set – Vendor Management, Project Management, Contract Management, Risk ManagementShift Timings – 3 pm to 12 amKey Responsibilitiesthe planning, execution, and delivery of complex IT and non-IT healthcare projects, ensuring cross-functional...

The ideal candidate is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our customers. You will focus on generating new business and onboarding new logos by identifying, implementing and executing new strategies as well as growing & developing existing clients.ResponsibilitiesDevelop and execute a comprehensive...