Jr IT Helpdesk Coordinator
8 months ago
POSITION **SUMMARY**:
**POSITION** **RESPONSIBILITY**
- Provide first-level contact and convey resolutions to end-user issues.
- Properly escalate unresolved queries to the next level of support.
- Track, route, and redirect problems to correct resources.
- Walk end-users through problem-solving processes.
- Follow up with end-users, provide feedback, and see problems through to resolution.
- Utilize excellent service skills and exceed end-user expectations.
- Ensure proper recording, documentation, and closure of helpdesk tickets.
- Recommend procedure modifications or improvements.
- Preserve and grow your knowledge of help desk procedures, products, and services.
REQUIRED **SKILLS**
- Degree in Information Technology, Computer Science, or equivalent.
- Proven experience as a helpdesk technician or other customer support role.
- Tech-savvy with working knowledge of office automation products, databases, and remote control.
- Good understanding of computer systems, mobile devices, and other tech products.
- Ability to diagnose and resolve basic technical issues.
- Proficiency in English and excellent communication skills.
- Customer-oriented and cool-tempered.
-
IT Helpdesk Coordinator
6 months ago
Velachery, Chennai, Tamil Nadu, India SYNERGYREVO GLOBAL BUSINESS SERVICE PVT LTD Full time**IT Helpdesk Coordinator** Education : Diploma/Any Graduate Voice Process Good Communication Skills Languages Known: English & Tamil Work Location : Velachery Salary Net Rs. 10,000 to Rs. 15,000/- pm No Of Positions: 5 Walkin: SynergyRevo Global Business Service Pvt Ltd. No.6, 3rd Main Road, Venkateswara Nagar, Velachery Land Mark : Near 100 ft...
-
IT Helpdesk Coordinator
1 month ago
Chennai, Tamil Nadu, India Fourth Dimension Technologies Full timePrepare daily attendance for all site and mail to corporate office. - Prepare DCR (Daily Call Report) for all site and mail to corporate office. - Engineer shift roster has to make based on call / project requirement and engineer training. - Assign floor to engineers. - Assign, Monitor and complete H/W call tickets, mail tickets and oral requests. - Verify...
-
Jr. Project Coordinator
6 months ago
Chennai, India Bluescope Information Technology Full timeGreetings from **Bluescope Information Technology**. **Job Title**: Jr. Project Coordinator **Job Location**: Chennai. **Preference**:1-2Years of experience. **Gender Preference**: Female **We are seeking a motivated and detail-oriented Junior Project Coordinator to join our dynamic project management team.** A Junior Project Coordinator plays a vital...
-
Helpdesk Attendant
6 months ago
Chennai, India Sindoori Management Solution Full timeKey Responsibilities: Serve as the first point of contact for all IT-related inquiries from hospital staff, including doctors, nurses, and administrative personnel. Provide immediate and courteous customer service to assist users in diagnosing and resolving technical issues related to medical equipment, hospital systems, and general IT problems. Log all...
-
Jr. (Back Office-mechanical)
6 months ago
Chennai, India veega service Full timeWe Have Opening For Jr. Back Office Coordinator Qualification: Diploma or B.E Mechanical, Civil Experience: 1-3 Years Location: Chennai Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...
-
Helpdesk Executive
6 months ago
Chennai, Tamil Nadu, India JLL Full timeJLL supports the Whole You, personally and professionally. Helpdesk Executive **What this job involves**: Centralising all logs and requests What we’re looking for is an expert who can effectively streamline processes and requests. Reporting to the property manager, you’ll provide superior call logging services—receiving and logging complaints...
-
Sales Coordinator
6 months ago
Chennai, Tamil Nadu, India Paytm Full timeSales Coordinator / Jr. Sales Coordinator / Sr. Sales Coordinator - Daily coordination with the BD team to track business activities - Coordinate with the BD team and Tech / Finance team basis the BD’s requirement. - Expertise in MS-Office is a mandate - specially MS-Excel and MS-Word - Strong communication skills in English and Hindi are mandate....
-
Jr System Administrator
6 months ago
Chennai, India BOT VFX Full timePOSITION **SUMMARY**: BOT VFX, a post-production services company in the entertainment industry with global clients, is looking for an entry-level position “Jr System Administrator” on a permanent role basis. This role involves working with our creative team to provide the best technical support to bring their artistry to life. This role reports to the...
-
ServiceNow Jr. Developer
1 week ago
Chennai, India Tata Consultancy Services Full timeTCS is Hiring for ServiceNow Jr. Developer Location- Indore, Chennai Experience- 6 to 8 years Job Description- Experience on 3rd party Integrations Coordinating ServiceNow application and platform upgrades. Hands-on experience in ITSM modules e.g., Incident, Problem, Change, Knowledge Management, Service Level Management, Service Catalog etc. Process...
-
ServiceNow Jr. Developer
1 week ago
Chennai, India Tata Consultancy Services Full timeTCS is Hiring for ServiceNow Jr. DeveloperLocation- Indore, ChennaiExperience- 6 to 8 yearsJob Description-Experience on 3rd party IntegrationsCoordinating ServiceNow application and platform upgrades.Hands-on experience in ITSM modules e.g., Incident, Problem, Change, Knowledge Management, Service Level Management, Service Catalog etc.Process automation...
-
▷ [Only 24h Left] ServiceNow Jr. Developer
1 week ago
Chennai, India Tata Consultancy Services Full timeTCS is Hiring for ServiceNow Jr. DeveloperLocation- Indore, ChennaiExperience- 6 to 8 yearsJob Description-- Experience on 3rd party Integrations- Coordinating ServiceNow application and platform upgrades.- Hands-on experience in ITSM modules e.g., Incident, Problem, Change, Knowledge Management, Service Level Management, Service Catalog etc.- Process...
-
Jr IT Asset Management Analyst
2 months ago
Chennai, India BOT VFX Full timePOSITIONSUMMARY:BOTVFX a postproduction services company in the entertainment industrywith global clients is looking for an entrylevel position Jr ITAsset Management Analyst on a permanent role basis. This roleinvolves working with the IT Team to assist in the management ofthe lifecycle of IT assets within the company. This role reports tothe Desktop...
-
Helpdesk Coordinator
3 months ago
Chennai, Tamil Nadu, India Fourth Dimension Technologies Full time**We strongly believe that our people are our biggest asset.**: Fourth Dimension Technologies just completed 35 years. We take pride in the fact that several highly skilled and dedicated employees have opted to remain with us during our entire journey. One of the key reasons is that we offer a wide range of opportunities for individuals who are keen on...
-
Jr. Executive
2 weeks ago
T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time**About MrMed**: MrMed is India’s largest online pharmacy, specializing in providing super - speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more. We are a patient-centric organization committed to providing access to medicines for individuals undergoing treatment for various...
-
Jr. Executive
5 days ago
T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time**About MrMed**: MrMed is India’s largest online pharmacy, specializing in providing super - speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more. We are a patient-centric organization committed to providing access to medicines for individuals undergoing treatment for various...
-
IT Helpdesk Coordinator
14 hours ago
Perungudi, Chennai, Tamil Nadu, India Fourth Dimension Technologies Pvt. Ltd Full timeVerify and close completed H/W call tickets and mail tickets. (Sometime we have requested to do telephone verification Provide technical support to engineers. Prepare monthly review meeting PPT. User’s entry & Exit Process. Word, Excel & PowerPoint Managing IT /Non IT Assets across PAN India Ensuring that Service norms committed to the Customer are met...
-
Jr Media Coordinator
6 months ago
Chennai, Tamil Nadu, India HEPL Full timeob Description: Coordinating with Media networks for Media time buying, payment clearance, invoice follow up etc. Person to handle the role of Media procurement - Coordinator of CKPL 1. Liaise with media personnel to coordinate the sharing of news, press releases, and other relevant information. 2. Maintain relationships with media contacts and ensure...
-
chennai, India Tata Consultancy Services Full timeTCS is Hiring for ServiceNow Jr. Developer Location- Indore, Chennai Experience- 6 to 8 years Job Description- Experience on 3rd party Integrations Coordinating ServiceNow application and platform upgrades. Hands-on experience in ITSM modules e.g., Incident, Problem, Change, Knowledge Management, Service Level Management, Service Catalog etc. Process...
-
Travel Desk Coordinator
1 month ago
Chennai, Tamil Nadu, India JLL Full timeJLL supports the Whole You, personally and professionally. **Job Title**: Travel Desk Coordinator **Job Summary**: The Travel Desk Coordinator will be responsible for managing and coordinating travel arrangements for JLL employees, ensuring efficient and cost-effective business travel while adhering to company policies and procedures. Location -...
-
Strategic Office Coordinator
2 weeks ago
Chennai, Tamil Nadu, India IT World Full timeAbout IT World">IT World is a leading chain of retailers for HP products, known for providing high-quality retail experiences and achieving the highest average selling price for HP notebooks in the country. With locations in major cities, our retail presence sets high standards for excellence and premium service.">Job Summary:">The Strategic Office...