Helpdesk Coordinator

3 months ago


Chennai Tamil Nadu, India Fourth Dimension Technologies Full time

**We strongly believe that our people are our biggest asset.**:
Fourth Dimension Technologies just completed 35 years. We take pride in the fact that several highly skilled and dedicated employees have opted to remain with us during our entire journey. One of the key reasons is that we offer a wide range of opportunities for individuals who are keen on building a career in IT Infrastructure Management, Cloud, Cybersecurity, Networking, and Managed Services. We provide the right work environment for learning new skills and technologies. You have the freedom to think, learn, and execute with us.

Depending on the position you are hired for, we provide systematic, job-specific training. This includes professional and leadership development training to equip yourself with more skills. We go the extra mile to nurture and support talented, technology-oriented people who believe in long tenures.

We truly believe in a culture of openness, teamwork, and respect for each other. In our opinion, our greatest asset is our workforce.
- Prepare daily attendance for all site and mail to corporate office
- Prepare DCR (Daily Call Report) for all site and mail to corporate office
- Engineer shift roster has to make based on call / project requirement and engineer training
- Assign, Monitor and complete H/W call tickets, mail tickets and oral requests

Experience Level: 2+ Years.



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