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Customer Service Manger
2 months ago
**Responsibility**: Lead and manage customer service team for exceptional customer support.
- **Leadership**: Motivate, develop, and train team members for high performance.
- **Strategy**: Develop and implement customer service strategies and policies.
- **Process Improvement**: Analyze and enhance customer service processes for efficiency.
- **Customer Relations**: Build strong relationships, handle escalated issues, monitor satisfaction metrics.
- **Performance Metrics**: Establish and monitor KPIs for team performance evaluation
**Salary**: ₹35,086.00 - ₹40,026.98 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Ahmedabad, Ahmedabad, Gujarat (required)
Ability to Relocate:
- Ahmedabad, Ahmedabad, Gujarat: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 7600075460
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