
Customer Service Representative
4 weeks ago
As a Customer Support Executive, you will be responsible for providing excellent customer service and support to customers before, during, and after their purchase or interaction with the company's products or services. You will serve as a primary point of contact for customers, addressing their inquiries, resolving issues, and ensuring their satisfaction.
Key Responsibilities:
Issue Resolution: Troubleshoot customer issues and complaints effectively, aiming to provide timely solutions and resolutions. Escalate complex issues to higher-level support or relevant departments when necessary and follow up on resolutions to ensure customer satisfaction.
Product Knowledge: Develop and maintain a deep understanding of the company's products, services, features, and benefits. Stay updated on product updates and changes to effectively assist customers and address their needs.
Customer Relationship Management: Build and maintain positive relationships with customers, ensuring their loyalty and satisfaction. Proactively engage with customers to gather feedback, identify opportunities for improvement, and address any concerns or issues they may have.
Documentation and Reporting: Accurately document customer interactions, issues, and resolutions in the company's customer support systems. Prepare reports and provide insights on customer trends, recurring issues, and suggestions for process improvements.
Cross-Functional Collaboration: Collaborate with internal teams such as sales, technical support, and product development to share customer feedback, contribute to product improvements, and resolve customer issues efficiently.
Quality Assurance: Adhere to established customer service standards, policies, and procedures to ensure consistent delivery of high-quality support. Strive for continuous improvement in customer satisfaction metrics.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Leave encashment
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
-
Customer Service Representative
4 weeks ago
Ahmedabad, Gujarat, India Mike Sierra Health care Pvt Ltd Full time**We have an urgent opening for Customer Service Representative** **Post** **:Customer Service Representative** **Location**: Ahmedabad **Salary**: Up to 35k per month **Experience**: - 1 to 10 Years **Shift**: Australian Shift (Morning Shift) **Education**: Graduate **Notice Period** : Immediate Joiner First Preferred Pay: ₹15,000.00 -...
-
Customer Service Representative
3 weeks ago
Ahmedabad, Gujarat, India Autoroute Sante India Pvt Ltd Full time**Autoroute Sante India Pvt Ltd **a subsidiary of **BeLocum Canada** Job description: The customer service representative is the first point of contact for clients in the agency. They welcome, inform, and guide customers. Their activity revolves around the commercial relationship. The customer service representative is responsible for providing quality...
-
Customer Service Representative
4 weeks ago
Ahmedabad, Gujarat, India Rare champ business Solution Pvt ltd Full time**We have an urgent opening for Customer Service Representative** **Post** **:Customer Service Representative** **Location**: Ahmedabad **Salary**: Up to 35k per month **Experience**: - 1 to 10 Years **Shift**: Australian Shift (Morning Shift) **Education**: Graduate **Notice Period** : Immediate Joiner First Preferred **Note**: Must be have English...
-
Customer Service Representative
3 weeks ago
Ahmedabad, Gujarat, India Mantra Softech India Pvt Ltd Full timeUsing the data provided by telemarketing representatives to pursue promising leads with persuasion and persistence Converting difficult leads into customers Cutting costs per sales while increasing conversion rates by reducing travel expenses and number of field representatives Helping to reduce the number of people on the sales team Cold calling and...
-
Customer Service Representative
2 weeks ago
Ahmedabad, Gujarat, India Abacos Health Pvt Ltd Full time**Job Title**: Customer Service Representative **Location**: Thaltej **Job Type**: [Full-time] **Key Responsibilities**: - Resolve customer complaints and issues with a focus on customer satisfaction. - Maintain accurate records of customer interactions and transactions. - Provide product information and support to enhance the customer experience. -...
-
Customer Service Representative
4 weeks ago
Ahmedabad, Gujarat, India Ace Healthcare Solutions Pvt. Ltd. Full time**CSR** Company Description ACE Healthcare Solutions is a leading provider of FQHC solutions based in Ahmedabad. we specialize in maximizing FQHC revenue streams, implementing growth strategies ,and improving overall quality of care.our mission is to offer financial independence to achieving better financial outcomes for facilities and better health...
-
Customer Service Representative
9 hours ago
Makarba, Ahmedabad, Gujarat, India Devotion Corporate Services Full time**About Us**: Devotion Corporate Services is a dynamic organization committed to delivering exceptional service and innovative solutions. We are looking for a dedicated and customer-focused professional to join our team as a Customer Support Representative. **Key Responsibilities**: - Serve as the first point of contact for customer inquiries, resolving...
-
Customer Service Representative
4 weeks ago
Ahmedabad, Gujarat, India Food Mohalla Full time**Job Title: Customer Service Representative** **Location: Ahmedabad** **Company: Food Mohalla** **Job Summary**: **Key Responsibilities**: - Resolve customer queries, complaints, and issues in a timely and effective manner. - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Provide accurate information about...
-
Customer Service Representative
9 hours ago
Ahmedabad, Gujarat, India Jobdunia service private limited Full timeUrgent hiring for International BPO Salary 23k to 40k (depends on experience) Location - Ahmedabad Qualification - 12th / Graduation Experienced / Fresher both can apply Excellent English required Virtual interview/ Bhopal and Ahmedabad Walkin Work from Office 5 days working Share CV - Simran 6280388724 Pay: ₹23,000.00 - ₹40,000.00 per...
-
Customer Service Representative
3 weeks ago
Ahmedabad, Gujarat, India Technomine BPO Private Limited Full timeAs a **Customer Service Representative**, you'll be at the forefront of our commitment to providing outstanding customer service. Your primary responsibility will be to engage with our customers, addressing their inquiries and concerns with professionalism and efficiency. You'll serve as a liaison between our company and our valued customers, ensuring their...
-
Customer Service Representative
4 weeks ago
Ahmedabad, Gujarat, India Technomine BPO Private Limited Full timeAs a **Customer Service Representative**, you'll be at the forefront of our commitment to providing outstanding customer service. Your primary responsibility will be to engage with our customers, addressing their inquiries and concerns with professionalism and efficiency. You'll serve as a liaison between our company and our valued customers, ensuring their...
-
Customer Service Representative
5 days ago
Ahmedabad, Gujarat, India GIMATEX INDUSTRIES PVT. LTD. Full timeJob DescriptionCompany DescriptionGimatex Industries Pvt. Ltd. was established in 1993 to provide premium quality textile products using the latest technology. The company is integrated with Ginning, Spinning, Weaving & Processing units, located in the cotton growing belt of India. Gimatex has diversified into Scientific Cotton-Seed Processing and thrives on...
-
Customer Service Representative
3 weeks ago
Ahmedabad, India GIMATEX INDUSTRIES PVT. LTD. Full timeCompany DescriptionGimatex Industries Pvt. Ltd. was established in 1993 to provide premium quality textile products using the latest technology. The company is integrated with Ginning, Spinning, Weaving & Processing units, located in the cotton growing belt of India. Gimatex has diversified into Scientific Cotton-Seed Processing and thrives on values of...
-
Customer Service Representative
3 weeks ago
Ahmedabad, India GIMATEX INDUSTRIES PVT. LTD. Full timeCompany Description Gimatex Industries Pvt. Ltd. was established in 1993 to provide premium quality textile products using the latest technology. The company is integrated with Ginning, Spinning, Weaving & Processing units, located in the cotton growing belt of India. Gimatex has diversified into Scientific Cotton-Seed Processing and thrives on values of...
-
Customer Service Representative
3 weeks ago
Ahmedabad, India GIMATEX INDUSTRIES PVT. LTD. Full timeCompany DescriptionGimatex Industries Pvt. Ltd. was established in 1993 to provide premium quality textile products using the latest technology. The company is integrated with Ginning, Spinning, Weaving & Processing units, located in the cotton growing belt of India. Gimatex has diversified into Scientific Cotton-Seed Processing and thrives on values of...
-
Customer Service Representative
4 weeks ago
Prahlad Nagar, Ahmedabad, Gujarat, India PerfectRecruit Services Full time**Job Title: Customer Service Representative** **Responsibilities**: - Assist customers with placing orders, tracking shipments, processing returns, and resolving billing issues. - Identify and assess customers' needs to achieve satisfaction, escalating complex issues to the appropriate department when necessary.. - Handle customer complaints and concerns...
-
Chat Customer Service Representative
2 weeks ago
Ahmedabad, Gujarat, India VIPSA TALENT SOLUTIONS PRIVATE LIMITED Full timechat customer service representative ( International Non Voice Process) rotational shift Ahmedabad location( work From Office ) immediate joiners preferred CTC for locals -20 -32 thousand per month education min 12th pass, education should be completed should be good in English communication **Salary**: ₹20,000.00 - ₹32,000.00 per month Schedule: -...
-
Chat Customer Service Representative
4 weeks ago
Ahmedabad, Gujarat, India VIPSA TALENT SOLUTIONS PRIVATE LIMITED Full timechat customer service representative ( International Non Voice Process) rotational shift Ahmedabad location( work From Office ) immediate joiners preferred CTC for locals -20 -32 thousand per month education min 12th pass, education should be completed should be good in English communication Pay: ₹20,000.00 - ₹32,000.00 per month Schedule: -...
-
Chat Customer Service Representative
2 weeks ago
Ahmedabad, Gujarat, India VIPSA TALENT SOLUTIONS PRIVATE LIMITED Full timechat customer service representative ( International Non Voice Process) rotational shift Ahmedabad location( work From Office ) immediate joiners preferred CTC for locals -20 -32 thousand per month education min 12th pass, education should be completed should be good in English communication Pay: ₹20,000.00 - ₹32,000.00 per month Schedule: -...
-
Chat Customer Service Representative
2 weeks ago
Ahmedabad, Gujarat, India VIPSA TALENT SOLUTIONS PRIVATE LIMITED Full timechat customer service representative ( International Non Voice Process) rotational shift Ahmedabad location( work From Office ) immediate joiners preferred CTC for locals -20 -32 thousand per month education min 12th pass, education should be completed should be good in English communication **Salary**: ₹20,000.00 - ₹32,000.00 per month Schedule: -...