Customer Support Representative

Customer Issues: Customer Support Representatives Work To Resolve Customer Issues, Which May Include Troubleshooting Technical Problems, Addressing Billing Concerns, And Processing Returns And Refunds. Providing Product Or Service Information: Customer Support Representatives Provide Customers With Information About Products Or Services. They May Explain...

Customer Issues: Customer Support Representatives Work To Resolve Customer Issues, Which May Include Troubleshooting Technical Problems, Addressing Billing Concerns, And Processing Returns And Refunds. Providing Product Or Service Information: Customer Support Representatives Provide Customers With Information About Products Or Services. They May Explain...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

Post - CUSTOMER SUPPORT REPRESENTATIVE INFORMATION RETRIEVAL OFFICER (IRO) Attend the incoming calls of the Toll-free number and sort out their concerns, information of both customers & clients ONROLL PROFILE 6 days working & 1 rotational week off Job location - PUNE Graduation is mandatory Good comment skills required in both English & Marathi Pay:...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

**Job Overview**: We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers’ queries and resolve them as...

Manage a team of representatives offering customer support. - Oversee the customer service process. - Resolve customer complaints brought to your attention. - Create policies and procedures. - Plan the training and standardisation of service delivery. - Select and hiring new staff. - Monitor the work of individual representatives and of the team. - Conduct...

Understanding the products and services provided by the company. - Preparing company policies and procedures. - Managing a team of Customer Support Representatives. - Resolving customer complaints and queries. - Providing detailed information to customers. - Monitoring the performance of individual representatives. **Job Types**: Full-time,...

Seco is one of the world’s largest providers of comprehensive metal cutting solutions for milling, stationary, hole making and tooling system, for over 80 years, we have been more than just a cutting tool provider. We develop and supply the technologies, processes and supports that manufacturers depend on to maximize productivity and profitability. Seco is...

JobOverviewWe are looking for an efficient andskilled Customer Service Representative for our call center. As aCustomer Service Representative your job is to provide excellentcustomer support to our clients. You will act as a liaison betweenour company and the clients. You will berequired to respond to customers queries and resolve them as soonas possible....

**Responsibilities**: 2. Issue Resolution: Identify and troubleshoot customer issues, providing appropriate solutions or escalating complex problems to higher-level support teams. 3. Customer Satisfaction: Ensure customer satisfaction by actively listening to customer concerns, empathizing with their situations, and going the extra mile to meet their...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Conducting quality assurance surveys with customers and providing feedback to the staff. - Possessing excellent product knowledge to enhance customer support. - Maintaining a pleasant working...

Apply for CUSTOMER SUPPORT Executive, Calibehr Business Support Services Pvt Ltd in Pune for 0 - 2 Year of Experience on

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Maintaining a pleasant working environment for your team. **Salary**: ₹19,558.00 - ₹26,745.00 per month Schedule: - Day shift Ability to...

Customer Service Representative Summary This role reports to Team Leader, Customer Service Representative and fits under the Finance Division, based in Sofia, Bulgaria. Essential **Responsibilities**: - Performs basic bill review - Issues paperwork to clients for a change of “bill to” address - Opens billing inquiries and assigns to billing, credits...

Helpdesk Support Representative - English This is an exciting opportunity to excel as a Help-Desk Support Representative in Ivalua. You will be providing first line help desk support to all our customers and suppliers in the APAC region (and affiliates from American and European customers). Rigorousness, involvement, responsiveness, good listening skills,...

**Job Title: Customer Service Representative** Location: Pune **Responsibilities**: - Manage and resolve customer complaints and issues in a timely manner. - Process orders and provide order status updates to customers. - Follow up with customers to ensure their satisfaction with the products and services offered. - Provide information about products and...

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._ **Job Summary**: **CUSTOMER SERVICE REPRESENTATIVE** Are you genuinely interested in...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

**Title: Customer Support **- **(we can go 35% Hike as** **exceptional)** **Location**: Pune Locals - Hybrid **Skills**: Voice Process, International Background Preferred, **Good/Excellent Communication Skills**. Need Someone from BPO Background **Shift**: UK Process / Shift **Budget**: 4.9 LPA Overall CTC / 4,45,454 Fixed CTC **Availability**:...