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CRM

2 months ago

Prabhadevi Mumbai Maharashtra, India Hub Town Seasons Full time

Major Accountabilities
- Keep excellent relationship with the customers, build trust and confidence in the company by updating on the progress of their property and build one to one relationship
- Managing Customer Lifecycle from sale to possession of the customer’s property
- Enhance Customer Experience
- Updating the progress of payments a in ERP/ SAP (Sales & CRM Module).
- Internal co-ordination with Engineering, Design, Legal and Accounts dept. for getting updates on the project
- Demand generation on achieving milestones in construction and informing the customers pre and post demand generation
- Follow-up on submittals
- Collections/ Payment Follow Ups with Customer
- Drive post sales activity
- Coordinate with Financers for fund flow and fund utilization, maintain and update data as per internal strategies.
- Address and manage escalated customer queries

Pay: ₹10,000.00 - ₹800,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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