CRM
6 months ago
**Job Title: CRM Executive**
**Location - Kharghar, Navi Mumbai**
**Work Mode - On Site**
**Preferred Industry - Construction**
**Overview**:
As a CRM (Customer Relationship Management) Executive, your primary responsibility is to manage and enhance our company's interactions with current and potential customers. You will utilize various CRM tools and strategies to analyze customer data, implement targeted communication campaigns, and foster long-term relationships with clients. The role requires a blend of analytical skills, creativity, and a customer-centric approach to drive engagement and loyalty.
**Responsibilities**:
- **Data Analysis**:
- Analyze customer data to identify trends, preferences, and behavior patterns.
- Segment customer base based on demographics, purchase history, and engagement level.
- Utilize insights to develop targeted marketing strategies and personalized communication.
- **Campaign Management**:
- Develop engaging content and messaging tailored to different customer segments.
- Optimize campaign performance through A/B testing, tracking KPIs, and making data-driven adjustments.
- **Customer Engagement**:
- Design and implement strategies to enhance customer engagement and retention.
- Respond to customer inquiries, feedback, and complaints in a timely and professional manner.
- Identify opportunities to upsell or cross-sell products/services based on customer needs.
- **CRM System Management**:
- Oversee the CRM system and ensure data accuracy, integrity, and security.
- Customize CRM workflows, fields, and reports to meet business requirements.
- Train staff on CRM usage and provide ongoing support and guidance.
- **Collaboration**:
- Collaborate with marketing, sales, and product teams to align CRM initiatives with overall business objectives.
- Share insights and recommendations based on CRM data to improve product/service offerings and customer experience.
Pay: Up to ₹44,682.25 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
**Speak with the employer**
+91 7709611029
-
CRM
2 months ago
Kharghar, Navi Mumbai, Maharashtra, India Polaris Hospital Full timeA healthcare organization will have patients with different health issues. Everyone will need different levels of care. It cannot be easy to manage everything manually. But patient relationship management in healthcare makes everything easier. It will store information and give a comprehensive overview of their appointments, medical history, and more. CRM...
-
Junior CRM
6 months ago
Navi Mumbai, Maharashtra, India Mobile Programming LLC Full timeJob Title: Junior CRM Executive **Location**: Navi Mumbai **Department**: Customer Relationship Management **Reports To**: Senior CRM Manager / CRM Lead Job Summary: Key Responsibilities: - **CRM System Management**: - Assist in the maintenance and management of the CRM system, ensuring data accuracy and completeness. - Update customer information and...
-
CRM Manager
4 weeks ago
Navi Mumbai, India Sperton Global AS Full timeWe are seeking an experienced CRM Manager to oversee the planning andof customer relationship management (CRM) projects within our organization. As a CRM Manager you will play a crucial role in driving customercentric initiatives and improving business operations.Location: Sari AhmedabadKey Responsibilities:Team Leadership:Assemble and lead a crossfunctional...
-
CRM Manager
2 months ago
Navi Mumbai, India Sperton Global AS Full timeWe are seeking an experienced CRM Manager to oversee the planning and of customer relationship management (CRM) projects within our organization. As a CRM Manager you will play a crucial role in driving customercentric initiatives and improving business operations.Location:Sari AhmedabadKey Responsibilities:Team Leadership:Assemble and lead a...
-
CRM Manager
1 month ago
navi mumbai, India Sperton Global AS Full timeWe are seeking an experienced CRM Manager to oversee the planning and of customer relationship management (CRM) projects within our organization. As a CRM Manager you will play a crucial role in driving customercentric initiatives and improving business operations.Location:Sari AhmedabadKey Responsibilities:Team Leadership:Assemble and lead a...
-
CRM Manager
4 weeks ago
navi mumbai, India Sperton Global AS Full timeWe are seeking an experienced CRM Manager to oversee the planning and of customer relationship management (CRM) projects within our organization. As a CRM Manager you will play a crucial role in driving customercentric initiatives and improving business operations. Location: Sari AhmedabadKey Responsibilities: Team Leadership: Assemble and lead a...
-
CRM Manager
2 months ago
Navi Mumbai, India Sperton Global AS Full timeWe are seeking an experienced CRMManager to oversee the planning and of customer relationshipmanagement (CRM) projects within our organization. As a CRM Manageryou will play a crucial role in driving customercentric initiativesand improving businessoperations.Location:SariAhmedabadKeyResponsibilities:TeamLeadership:Assembleand lead a crossfunctional...
-
Assistant CRM
2 months ago
Navi Mumbai, Maharashtra, India Programming.com Full time**Job Title**:Assistant CRM **Location**: Navi Mumbai **Experience**: 1+ Years ( Recruiter / client handling in IT staffing ) **Working Hours**: 5.5 days per week, Day Shift **Work Arrangement**: Work from Office **Role Description** This is a full-time on-site role for an Asst. Client Relationship Manager at Mobile Programming LLC in Bengaluru. The role...
-
Assistant CRM
2 months ago
Navi Mumbai, Maharashtra, India Mobile Programming LLC Full timeJob Title - Assistant CRM Experience Required - 3+ Years Location - Nerul, Navi Mumbai Must have experience in IT Recruitment. Schedule: - Day shift **Experience**: - total work: 3 years (preferred) Work Location: In person
-
CRM Executive
4 weeks ago
Navi Mumbai, India Realtevo Channels Pvt limited Full timeResponsible for lead management in CRM and ensuring timely follow-up with leadsMaintain and update CRM database with client information and statusCommunicate effectively with sales associates via phone, email, and other communication channelsEnsure seamless communication between internal teams and clientsWork closely with the sales team to ensure smooth...
-
CRM Executive
5 months ago
Navi Mumbai, India Shree Sai Developers Full time1. CRM System Management: - Manage and maintain the CRM system, ensuring accurate and up-to-date recording of client and prospect information. - Regularly update project-related data, client preferences, and communication history. 2. Customer Engagement and Communication: - Establish strong communication channels with clients throughout the project...
-
CRM Executive
2 weeks ago
Vashi, Navi Mumbai, Maharashtra, India Tescon Green Private Limited Full time1) 2-3 years of CRM or customer service experience in real estate. 2)Knowledge of allotment and payment collection processes. 3)Strong communication and problem-solving skills. 4)Proficient in CRM software. **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift - Morning...
-
CRM Executive
6 months ago
Mumbai, Maharashtra, India Risenbro Innoace Private Limited Full time**Experience**: 2-5Years **Responsibilities**: **Lead Generation**: - Identify and pursue potential leads through various channels. - Utilize CRM tools to track and analyze lead data. **Sales Collaboration**: - Work closely with sales teams to understand their needs and goals. - Provide CRM support to optimize sales strategies and enhance overall...
-
CRM Lead Manager
4 weeks ago
Navi Mumbai, Maharashtra, India Realtevo Channels Pvt limited Full timeJob Title: CRM Lead ManagerAbout the Role:We are seeking a highly skilled CRM Lead Manager to join our team at Realtevo Channels Pvt. Limited. As a CRM Lead Manager, you will be responsible for managing leads in our CRM system, ensuring timely follow-up with leads, and maintaining and updating the CRM database with client information and status.Key...
-
CRM Executive
6 months ago
Mumbai, Maharashtra, India BrandSwitch Full timeJob Description: CRM Portal Handler and MIS Handling Job Title: CRM Portal Handler and MIS Handling Job Summary: We are seeking a highly organized and detail-oriented individual to join our team as a CRM Portal Handler and MIS (Management Information System) Specialist. In this role, you will be responsible for managing customer relationship management...
-
CRM Program Manager
4 weeks ago
Navi Mumbai, Maharashtra, India Realtevo Channels Pvt limited Full timeAs a CRM Program Manager at Realtevo Channels Pvt. Limited, you will be responsible for lead management in CRM and ensuring timely follow-up with leads. This involves maintaining and updating the CRM database with client information and status.Key ResponsibilitiesManage lead generation and follow-up processes to ensure timely conversion of leads into...
-
CRM Operations Manager
3 weeks ago
Navi Mumbai, Maharashtra, India Realtevo Channels Pvt limited Full timeJob Summary:We are seeking a highly skilled CRM Operations Manager to join our team at Realtevo Channels Pvt Limited. As a CRM Operations Manager, you will be responsible for managing leads in our CRM system, ensuring timely follow-up with leads, and maintaining and updating the CRM database with client information and status.Key Responsibilities:Manage...
-
CRM Operations Specialist
2 weeks ago
Navi Mumbai, Maharashtra, India Realtevo Channels Pvt limited Full timeJob Title: CRM Operations SpecialistJob Summary: We are seeking a highly skilled CRM Operations Specialist to join our team at Realtevo Channels Pvt Limited.The successful candidate will be responsible for managing leads in our CRM system, ensuring timely follow-up with leads, and maintaining and updating the CRM database with client information and...
-
CRM Executive
3 months ago
CBD Belapur, Navi Mumbai, Maharashtra, India Delta Group Full timeCRM System Management: - Manage and maintain the CRM database, ensuring data accuracy, completeness, and consistency. - Regularly update customer records and ensure all interactions are logged accurately. - Customize CRM dashboards and reports to meet the specific needs of the sales and marketing teams. - Customer Interaction: - Serve as the primary point...
-
Assistant CRM
6 months ago
Navi Mumbai, Maharashtra, India Mobile Programming LLC Full timeJob Title - Assistant CRM Experience Required - 2+ Years Location - Navi Mumbai(Work from office) JD: - We are looking for an experienced Client Relationship Manager to join our team in [Mumbai]. - Responsibilities: Having good knowledge of client hunting and business farming by building strong relationships with the client, ensuring their satisfaction...