Customer Service-jewellery Ecommerce Tardeo

3 weeks ago


Tardeo Mumbai Maharashtra, India Sapphire Search Full time

**Urgent required Customer Service**

**experience at least 1 year - ecommerce - and from jewellery background ideal**

**Location: Tardeo, South Mumbai**

Liaison with customers for queries and order fulfilment over phone, website chat ,

whatsapp, etc.
- Customer follow ups for abandoned carts, reviews and feedback
- Answer customer queries over social media as and when required
- NPS tracking
- Managing sales sheet and order fulfilment - Record and keep track of channel wise

sales and customer data
- Coordinating with accounts team for debtor list and follow ups
- Day to day documentation and follow-ups
- Assist in organizing and participating in events and exhibitions

**Salary**: ₹40,000.00 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- Tardeo, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- E-commerce: 2 years (preferred)
- Jewelry sales: 2 years (preferred)

**Speak with the employer**
+91 9625228396



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