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Customer Service-jewellery Ecommerce Tardeo
3 weeks ago
**Urgent required Customer Service**
**experience at least 1 year - ecommerce - and from jewellery background ideal**
**Location: Tardeo, South Mumbai**
Liaison with customers for queries and order fulfilment over phone, website chat ,
whatsapp, etc.
- Customer follow ups for abandoned carts, reviews and feedback
- Answer customer queries over social media as and when required
- NPS tracking
- Managing sales sheet and order fulfilment - Record and keep track of channel wise
sales and customer data
- Coordinating with accounts team for debtor list and follow ups
- Day to day documentation and follow-ups
- Assist in organizing and participating in events and exhibitions
**Salary**: ₹40,000.00 per month
Schedule:
- Morning shift
Ability to commute/relocate:
- Tardeo, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- E-commerce: 2 years (preferred)
- Jewelry sales: 2 years (preferred)
**Speak with the employer**
+91 9625228396
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