Sales Support Executive

1 month ago


Faridabad Haryana, India Cruxweld Industrial Equipment Private Limited Full time

The Support Executive is responsible for providing excellent customer service and technical support to customers. This role requires an individual with strong problem-solving skills, attention to detail, and the ability to work in a fast-paced environment. The Support Executive will be the primary point of contact for customers who need assistance with product-related issues or inquiries.

**Responsibilities**:

- Troubleshoot and resolve product-related issues for customers
- Follow up with customers to ensure their issues have been resolved
- Document and escalate complex issues to the appropriate team members
- Identify and escalate recurring issues to the appropriate team members
- Keep up-to-date with product features and functionality to provide accurate information to customers
- Provide product demonstrations and training to customers as needed
- Continuously improve the customer support experience

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid time off

Day range:

- Monday to Friday

Shift:

- Day shift

Supplemental pay types:

- Performance bonus

Travel requirement:

- No travel

Ability to commute/relocate:

- Faridabad, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Business development: 1 year (preferred)
- Lead generation: 1 year (preferred)
- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 8383913588


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