Customer Support Executive
2 months ago
We are seeking a motivated and enthusiastic individual to join our team as a Customer Support Executive (Sales). The primary responsibility of this role is to make outbound calls to potential customers, introduce them to our products/services, and persuade them to make a purchase or set up appointments for further discussion.
**Responsibilities**:
- Make outbound calls to prospective customers using a provided list or leads generated through research.
- Introduce our products/services to potential customers and explain their benefits and features.
- Persuade potential customers to make a purchase or schedule appointments for further discussion with our sales team.
- Record details of each interaction.
- Meet or exceed daily/weekly/monthly sales targets.
- Handle objections and ensure customer satisfaction.
- Collaborate with the sales team to identify opportunities for upselling or cross-selling.
- Maintain a positive attitude and represent the company in a professional manner at all times.
**Requirements**:
- Fluent in English with excellent communication skills (both verbal and written).
- Proven ability to effectively communicate and persuade over the phone.
- Previous experience in telesales or customer service is preferred but not required.
- Knowledge of Excel for basic data entry and reporting purposes.
- Ability to work independently and as part of a team.
- Strong organizational and time management skills.
- Comfortable working in a fast-paced environment and handling rejection.
- Positive attitude, resilience, and a willingness to learn and grow.
Join our team and embark on a rewarding career in sales. If you are passionate about sales and possess the skills and qualities we are looking for, we encourage you to apply
**Salary**: ₹10,000.00 - ₹12,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (required)
Work Location: In person
**Speak with the employer**
+91 9540007020
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