Sales Support Executive
1 week ago
The Support Executive is responsible for providing excellent customer service and technical support to customers. This role requires an individual with strong problem-solving skills, attention to detail, and the ability to work in a fast-paced environment. The Support Executive will be the primary point of contact for customers who need assistance with product-related issues or inquiries.
**Responsibilities**:
- Troubleshoot and resolve product-related issues for customers
- Follow up with customers to ensure their issues have been resolved
- Document and escalate complex issues to the appropriate team members
- Identify and escalate recurring issues to the appropriate team members
- Keep up-to-date with product features and functionality to provide accurate information to customers
- Provide product demonstrations and training to customers as needed
- Continuously improve the customer support experience
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid time off
Day range:
- Monday to Friday
Shift:
- Day shift
Supplemental pay types:
- Performance bonus
Travel requirement:
- No travel
Ability to commute/relocate:
- Faridabad, Haryana: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Business development: 1 year (preferred)
- Lead generation: 1 year (preferred)
- total work: 1 year (preferred)
- Sales: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 8383913588
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