Sales Support Executive

6 months ago

Faridabad, India Mobile App Bnao Full time

We are seeking a motivated and customer-focused Sales Support Executive to join our team for the mobile app "Bnao." This app aims to provide users with a seamless and enjoyable experience, and we need a dedicated professional to assist in sales support and customer interactions.

**Responsibilities**:
**Customer Interaction**: Engage with potential and existing customers to provide information about the mobile app "Bnao" and address their queries or concerns.

**Sales Support**: Assist the sales team in preparing quotes, proposals, and presentations for clients. Provide necessary documentation and support to facilitate the sales process.

**Product Knowledge**: Develop a deep understanding of the features and functionalities of the "Bnao" app to effectively communicate its value proposition to customers.

**Issue Resolution**: Collaborate with the technical support team to resolve customer issues promptly and ensure a positive customer experience.

**Lead Qualification**: Work closely with the sales team to qualify leads, identify opportunities for upselling, and contribute to the overall sales strategy.

**Feedback Collection**: Gather customer feedback regarding the mobile app's performance, features, and overall user experience. Communicate this feedback to the relevant teams for continuous improvement.

**Market Research**: Stay updated on industry trends, competitor activities, and customer preferences to contribute insights for enhancing the app's competitiveness.**:
**Salary**: ₹10,036.57 - ₹21,256.26 per month

Day range:

- Monday to Friday

Shift:

- Day shift

Travel requirement:

- No travel

**Speak with the employer**
+91 9997213177

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