Associate Quality Assurance Administrator

2 weeks ago

Hyderabad, India Wells Fargo Full time

**About this role**:
Wells Fargo is seeking an Associate Quality Assurance Administrator...

**In this role, you will**:

- Provide quality control support.
- Perform quality reviews and ensure control procedures are followed.
- Identify, research, resolve and report all discrepancies related to claims, procedural issues, and quality data transmission
- Monitor and evaluate the quality of inbound or outbound customer calls
- Document quality issues and performance measures for management review
- Provide information and assists in the feedback and formal education process of downstream teams
- Work closely with both internal and external customers to meet their service needs

**Desired Qualifications**:

- Bachelors' degree or equivalent degree

**Job Expectations**:

- Basis understanding on banking financial services
- Importance of Quality and customer satisfaction
- Understanding of corporate etiquettes

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

  • Associate Quality Assurance Administrator

    2 months ago

    Hyderabad, India WELLS FARGO BANK Full time

    **About this role**: Wells Fargo is seeking an Associate Quality Assurance Administrator... **In this role, you will**: - Provide quality control support - Perform Call Monitoring and ensure control procedures are followed - Identify, research, resolve and report all discrepancies related to claims, procedural issues, and quality data transmissions -...

  • Associate Quality Assurance Administrator

    1 month ago

    Hyderabad, India WELLS FARGO BANK Full time

    **About this role**: Wells Fargo is seeking an Associate Quality Assurance Administrator. **In this role, you will**: - Provide quality control support - Perform quality reviews and ensure control procedures are followed - Identify, research, resolve and report all discrepancies related to claims, procedural issues, and quality data transmissions -...

  • Associate Quality Assurance Administrator

    3 weeks ago

    Hyderabad, India WELLS FARGO BANK Full time

    Associate Quality Assurance Administrator About Wells Fargo: Wells Fargo & Company (NYSE: WFC) is a leading global financial services company headquartered in San Francisco (United States). Wells Fargo has offices in over 20 countries and territories. Our business outside of the U.S. mostly focuses on providing banking services for large corporate,...

  • Associate Quality Assurance Administrator

    4 weeks ago

    Hyderabad, Telangana, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking an Associate Quality Assurance Administrator **In this role, you will**: - Provide quality control support - Perform quality reviews and ensure control procedures are followed - Identify, research, resolve and report all discrepancies related to claims, procedural issues, and quality data transmissions - Document...

  • Associate Quality Assurance

    3 weeks ago

    Hyderabad, India WELLS FARGO BANK Full time

    **About this role**: Wells Fargo is seeking an Associate Quality Assurance Administrator... **In this role, you will**: - Provide quality control support - Perform quality reviews and ensure control procedures are followed - Identify, research, resolve and report all discrepancies related to claims, procedural issues, and quality data transmissions -...

  • Associate Quality Assurance Administrator

    3 weeks ago

    Hyderabad, Telangana, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking an Associate Quality Assurance Administrator... **In this role, you will**: - Provide quality control support. - Perform quality reviews and ensure control procedures are followed. - Identify, research, resolve and report all discrepancies related to claims, procedural issues, and quality data transmission -...

  • Associate Quality Assurance Administrator

    6 days ago

    Hyderabad, Telangana, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking an Associate Quality Assurance Administrator **In this role, you will**: - Provide quality control support. - Perform quality reviews and ensure control procedures are followed. - Identify, research, resolve and report all discrepancies related to claims, procedural issues, and quality data transmission - Monitor...

  • Associate Quality Assurance Administrator

    2 days ago

    hyderabad, India WELLS FARGO BANK Full time

    About this role: Wells Fargo is seeking Associate Quality Assurance AdministratorIn this role, you will: Provide quality control support Perform quality reviews and ensure control procedures are followed Identify, research, resolve and report all discrepancies related to claims, procedural issues, and quality data transmissions Document quality issues and...

  • Associate Quality Assurance Administrator

    1 week ago

    Hyderabad, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking Associate Quality Assurance AdministratorIn this role, you will:Provide quality control supportPerform quality reviews and ensure control procedures are followedIdentify, research, resolve and report all discrepancies related to claims, procedural issues, and quality data transmissionsDocument quality issues and...

  • Quality Assurance Administrator

    1 week ago

    Hyderabad, Telangana, India Wells Fargo Full time

    About this role:Wells Fargo is seeking a Quality Assurance Administrator...This Quality Assurance Administrator (QAA) position in HR Service and Process Management will be responsible for evaluating, monitoring, assessing and/or reviewing programs, processes, documentation and/or files to ensure compliance with internal company requirements and/or agency or...

  • Quality Assurance Administrator

    2 weeks ago

    Hyderabad, Telangana, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Quality Assurance Administrator... This Quality Assurance Administrator (QAA) position in HR Service and Process Management will be responsible for evaluating, monitoring, assessing and/or reviewing programs, processes, documentation and/or files to ensure compliance with internal company requirements and/or...

  • Quality Assurance Associate, Print Quality Assurance

    2 months ago

    hyderabad, India ADCI HYD 16 SEZ - H83 Full time

    The Quality Assurance Associate will quickly analyze print book file quality and make decisions based on specifications and instructions. The QA associate is responsible for final file quality and should be able to accurately determine whether something passes or fails according to specifications, have strong attention to detail, and the ability to adapt to...

  • Quality Assurance Associate, Print Quality Assurance

    2 months ago

    Hyderabad, India ADCI HYD 16 SEZ - H83 Full time

    The Quality Assurance Associate will quickly analyze print book file quality and make decisions based on specifications and instructions. The QA associate is responsible for final file quality and should be able to accurately determine whether something passes or fails according to specifications, have strong attention to detail, and the ability to adapt to...

  • Quality Assurance Associate, Print Quality Assurance

    3 weeks ago

    hyderabad, India ADCI HYD 16 SEZ - H83 Full time

    The Quality Assurance Associate will quickly analyze print book file quality and make decisions based on specifications and instructions. The QA associate is responsible for final file quality and should be able to accurately determine whether something passes or fails according to specifications, have strong attention to detail, and the ability to adapt to...

  • Quality Assurance Associate, Print Quality Assurance

    4 weeks ago

    Hyderabad, India ADCI HYD 16 SEZ - H83 Full time

    The Quality Assurance Associate will quickly analyze print book file quality and make decisions based on specifications and instructions. The QA associate is responsible for final file quality and should be able to accurately determine whether something passes or fails according to specifications, have strong attention to detail, and the ability to adapt to...

  • Quality Assurance Administrator

    1 month ago

    Hyderabad, India WELLS FARGO BANK Full time

    **About this role**: Wells Fargo is seeking a Quality Assurance Administrator... **In this role, you will**: - Monitor and evaluate the quality of inbound or outbound customer calls - Document quality issues and performance measures for management review - Oversee a group of service monitors - Provide information and assists in the feedback and formal...

  • Quality Assurance Administrator

    3 weeks ago

    Hyderabad, India WELLS FARGO BANK Full time

    **About this role**: Wells Fargo is seeking a Quality Assurance Administrator... **In this role, you will**: - Monitor and evaluate the quality of inbound or outbound customer calls - Document quality issues and performance measures for management review - Oversee a group of service monitors - Provide information and assists in the feedback and formal...

  • Quality Assurance Administrator

    2 months ago

    Hyderabad, India WELLS FARGO BANK Full time

    **About this role**: Wells Fargo is seeking a Quality Assurance Administrator... **In this role, you will**: - Conversations with LOB through Weekly calibration calls - Document quality issues and performance measures for management review - Oversee a group of service monitors - Provide information and assists in the feedback and formal education process...

  • Quality Assurance Administrator

    2 weeks ago

    Hyderabad, India WELLS FARGO BANK Full time

    **About this role**: Wells Fargo is seeking a Quality Assurance Administrator... **In this role, you will**: - Monitor and evaluate the quality of inbound or outbound customer calls - Document quality issues and performance measures for management review - Oversee a group of service monitors - Provide information and assists in the feedback and formal...

  • Quality Assurance Administrator

    1 week ago

    Hyderabad, Telangana, India WELLS FARGO BANK Full time

    About this role:Wells Fargo is seeking a Quality Assurance Administrator...In this role, you will: Monitor and evaluate the quality of inbound or outbound customer calls Document quality issues and performance measures for management review Oversee a group of service monitors Provide information and assists in the feedback and formal education process of...