Customer Service Associate Ecommerce for Male at
2 months ago
**Customer Service Associate_Ecommerce**
Designation: Customer Service Associate_Ecommerce
Number of Vacancy: 7
**Job Type**: Full Time
Work Experience: Minimum 6 months exp in international Voice
Educational Qualification: Graduate or equivalent
**Salary**: 15-18K gross salary
Gender: Male Only
Shift: 8pm to 4:30am
Weekoff: Fixed Sunday and Alternate Saturdays
Managing incoming calls and customer service enquiries
Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
Meet Customer service call handling quotas.
Provide accurate, valid and complete information by using the right method and tools.
Fluent Communication skills is utmost priority
Must be comfortable with rotational shifts.
**Job Specification**:
Should be ready to work in night shifts
Shift timing: 24*7 Rotational shifts with 9 hours working/ One rotational week off (Centralized pick and drop)
Should have experience in International Call center at least minimum 1 year
Should have basic knowledge of Ecommerce
Should have experience interacting with US Clients (US Process)
**Salary**: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
Ability to commute/relocate:
- Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- International voice process: 1 year (preferred)
- E-Commerce: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
**Speak with the employer**
+91 9699536143
Application Deadline: 22/08/2023
Expected Start Date: 18/08/2023
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