Current jobs related to Process Expert - Chennai - Barclays

  • Voice Process Executive

    2 months ago

    Chennai, Tamil Nadu, India IRISH EXPERT LLP Full time

    **Immigration Advisor** Responsible for providing expert advice and assistance to clients and their enquiries selling Immigration products & services. This role involves staying abreast on immigration rues and regulations various countries, guiding clients through immigration process, and ensuring compliance with relevant regulations. **Specific...

  • Process Expert

    4 months ago

    Chennai, India Capco Full time

    Joining Capco means joining an organization that is committed to an inclusive working environment where you're encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can. We believe that...

  • Process Expert

    4 months ago

    Chennai, India CAPCO Full time

    Joining Capco means joining an organization that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can. We believe...

  • Voice Process- Sales

    4 weeks ago

    Nungambakkam, Chennai, Tamil Nadu, India IRISH EXPERT LLP Full time

    **Immigration Advisor** Responsible for providing expert advice and assistance to clients and their enquiries selling Immigration products & services. This role involves staying abreast on immigration rues and regulations various countries, guiding clients through immigration process, and ensuring compliance with relevant regulations. **Specific...

  • Process Expert

    4 months ago

    Chennai, India Barclays Full time

    Job Title: Process Expert Location: Chennai About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of...

  • Process Expert

    5 months ago

    Chennai, India Barclays Full time

    Job Title: Process Expert Location: Chennai About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of...

  • Process Expert

    1 week ago

    Chennai, Tamil Nadu, India Maersk Full time

    **Job Summary**Maersk is seeking a skilled Process Expert to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer experience by managing customer channels, resolving cases, and onboarding new customers.**Key Responsibilities**Manage customer channels to ensure timely and effective...

  • Process Expert

    3 weeks ago

    Chennai, Tamil Nadu, India CAPCO Full time

    Joining Capco means joining an organization that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can. We believe...

  • Process Expert

    5 months ago

    Chennai, India CAPCO Full time

    **About Us** Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognise that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can....

  • Process Expert

    6 days ago

    Chennai, Tamil Nadu, India Maersk Full time

    Job SummaryMaersk is seeking a skilled Process Expert to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer experience by managing customer channels, resolving cases, and ensuring seamless customer onboarding and relationship management.Key ResponsibilitiesManage customer channels to ensure...

  • Senior Process Expert

    1 week ago

    Chennai, Tamil Nadu, India McDermott International Full time

    Job Overview:The Principal Process Engineer is responsible for interpreting internal or external business issues and recommending best practices. They will be tasked with solving complex process engineering-related problems and will work independently with minimal guidance. The role requires in-depth expertise in process engineering as well as broad...

  • Process Expert

    2 months ago

    Chennai, India Indbank Global Support Services Limited Full time

    Process Expert Job Summary :- IGSS is seeking highly skilled and experienced Process Experts to join our dynamic team in Chennai. - The ideal candidates will have over 10 years of experience in the financial sector, with a strong background in either liabilities or assets. - This role requires individuals who are adept at streamlining processes, enhancing...

  • Process Expert

    5 months ago

    Chennai, India Barclays Full time

    Job Title: Process Expert Location: Chennai About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of...

  • Process Expert

    3 weeks ago

    Chennai, Tamil Nadu, India Barclays Full time

    Join us as a "Process Expert" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. To be a successful "Process Expert", you should have experience with: - Experience in handling...

  • Process Expert

    4 months ago

    Chennai, India Barclays Full time

    Job Title: Process Expert Location: Chennai About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of...

  • Process Expert

    4 months ago

    Chennai, Tamil Nadu, India Barclays Full time

    **Job Title**: Process Expert **Location**: Chennai About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank,...

  • Process Expert

    5 months ago

    Chennai, Tamil Nadu, India Barclays Full time

    Job Title: Process Expert Location: Chennai About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of...

  • Process Expert

    2 months ago

    Chennai, Tamil Nadu, India Barclays Full time

    Step into the role of Process Expert, to work in a team environment for various functions of the unit as per specified service level agreements and to ensure optimal distribution of workload in order to achieve objective for the unit. Key skills required for this role include: - Communication - Deep understanding of account maintenance, account servicing,...

  • Process Expert

    6 days ago

    Chennai, Tamil Nadu, India A.P. Moller - Maersk Full time

    A.P. Moller - Maersk is a leading integrated transport and logistics company, committed to connecting the world for our customers and society. Our mission is to provide exceptional customer experiences, and we're looking for a skilled Process Expert to join our team.Key Responsibilities:As a Process Expert, you will be responsible for providing services to...

  • Ap Invoice Processing Process Expert

    1 month ago

    Chennai, Tamil Nadu, India Capgemini Full time

    **_Job Description _**: **_Role based in BSv organisation. Leveraging expert knowledge of Process Invoiceing, The Process Invoicing Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the...

Process Expert

4 months ago

Chennai, India Barclays Full time

Job Title: Process Expert
Location: Chennai

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Working Flexibly

Hybrid Working

Please discuss the detail of the working pattern options for the role with the hiring manager.

Introduction:

- To manage the functions of the unit as per specified service level agreements and to ensure optimal distribution of workload in order to achieve objectives for the unit
- Responsible for the coordination of work carried out by the processors/ authorisers and ensure accurate and seamless execution of assigned workflow

What will you be doing?
- Establish the most effective and efficient solutions to complex technical issues referred by Advisors and customers
- Co-ordinate / liaise with IT Support on faults and changes, user Ids, etc
- Work with the Team Manager/Operational Manager to plan and provide support and guidance with Disciplinary & Grievances, completing documentation and scribing for interviews
- Accountable for ensuring operatives have timely and complete understanding of technical changes and their implications for the customer experience
- Accountable for identifying, analysing and resolving/implementing processing issues to prevent re-occurrence, reducing loss to the business
- Work with Team Manager and take joint responsibility for the control the workflow to ensure process efficiencies are achieved, team performance is optimised, Service Level Agreement are met by ensuring productivity and accuracy measures are in place
- Complete all tasks as outlined in Team Support Specialist Role depending on area of the business. Examples may include (but not exhaustive of):

- Collating of Communication/Process Updates
- Real Time Adherence
- Attendance Issues
- Updating of individual’s HR files
- Return to Work
- To provide support and cover in terms of process management to other Process Experts as required ensuring effective team working across the operation
- Responsible for verification and authorisation of entries within signatory limits and non-conformant items/referrals which may be staff prompted or system generated
- Accountable for ensuring staff understand and adhere to procedures and quality controls, and that checks are completed as required
- Provision of 2-way feedback to Team Manager/Operations Manager
- Conduct daily huddles to provide process updates and share process scores
- Act as a back-up Team Manager in his/her absence
- Identify areas for improvement. Adds value and improves customer Service
- Preparing reconciliation templates and discussing open items with the respective stakeholders for timely clearance.

What we’re looking for:

- Detailed understanding of the business operational objectives, service standards and compliance requirements
- Knowledge of bank and product procedures and policies specifically Regulatory Compliance for products and services
- Excellent organisational and planning skills
- Strong interpersonal and relationship building skills to ensure Team Managers and/or Operational Manager receive quality service; Needs to be able to build relationships with supporting areas such as process quality
- MS Office Suite (Preferably Excel, Word & PowerPoint)
- Broad understanding of Back Office Operations structure and staff roles

Education & Experience
- 2-5 years of relevant experience
- Graduate in any discipline
- Experience of Back Office Operations systems and shaping new procedures and exchanging best practice to improve advisors and customer experience

Skills that will help you in the role:

- Ability to complete or advise on completion of high volume routine/non-routine tasks and prioritise accordingly
- Team Handling and Escalation handling ability
- Technical systems and procedure training experience
- Workflow time management experience

Where will you be working?
Chennai

Be More at Barclays
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's