Process Expert

5 months ago

Chennai, India CAPCO Full time

Joining Capco means joining an organization that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can. We believe that everyone brings something different to the table - so we’d love to know what makes you different.

**We are/have**:

- Experts in banking and payments, capital markets and wealth and asset management
- Deep knowledge of financial services offerings, including e.g., Finance, Risk and Compliance, Financial Crime, Core Banking etc.
- Committed to growing our business and hiring the best talent to help us get there.
- Focused on maintaining our nimble, agile, and entrepreneurial culture.

**What is the Opportunity?**:

- We are seeking talented and passionate individuals to join the Bank as Process Experts, Operational Excellence Ways of Working in the Group Transformation Office.
- The Group Transformation Office drives and executes the overall strategic transformation agenda.
- The team works under the guidance of the Global Head, Transformation, Chief Transformation, Technology and Operations Officer and TTO MT.
- The office also collaborates closely with other senior business and functional leaders in the bank to build and drive the bank-wide transformation.

**What will you do?**:

- Operational Excellence Ways of Working (OE WOW) is an integral part of the Group Transformation Office, and this role provides thought leadership and steer to Bank-wide Operational Excellence efforts in close partnership with senior management. The role requires driving holistic change by coaching and empowering people through multiple levers including process reengineering, structural changes, digitisation, policy streamlining, targets and tracking, training, and accountability.
- The Process Expert is a role based in an Asia-Pacific location (e.g., Singapore, Chennai, Kuala Lumpur), with the ability to travel across the BANK network This role requires an excellent understanding of process management practices across multiple business lines & functions and proficiency in process improvement methodologies with strong stakeholder engagement skills.
- The position will require a strong contribution to the global OE WOW agenda; and outstanding collaboration with stakeholders within and beyond OE WOW in driving the bank’s transformation and process simplification initiatives.
- The person in the role delivers client-centric process improvements across the bank; and builds OE capabilities (via training & coaching).
- The person must be hands-on enough to find, facilitate and implement practical solutions, yet able to operate at higher / more strategic levels to ensure we tackle the right problems.

**The person in the role is**:

- Accountable and responsible for the execution of Operational Excellence Ways of Working (OE WOW) priorities across the bank
- Accountable for various OE WOW initiatives across the bank, including OE framework development and launch, execution of process improvement programs, the launch of process management / WOW practices and benefits realisation (incl. productivity gains and financial / non-financial benefits)
- Accountable for identifying process optimization opportunities and aligning priorities with regional/local stakeholders.
- Leading the operational alignment of process simplification initiatives with the global OE WOW agenda; contributing to roadmap planning and execution
- Leading process improvement programs, from set-up to implementation; providing on-the-ground process management and improvement expertise.
- Accountable for the outcomes of process improvement programs, including key process/customer journey performance metrics.
- Building, developing, and maintaining the relationship with stakeholders (from senior management to staff on the ground); ensuring strong collaboration towards achieving bank-wide transformation and OE WOW objectives while supporting stakeholders to meet local priorities and targets.
- Supporting the development and maintenance of standards and guidelines in line with the OE WOW frameworks (e.g., process universe, process governance and roles, definition, and usage of e2e process KPIs, target setting and benefits tracking)
- Sharing learnings from process improvement programs and providing inputs to the global design of target modular processes and customer journeys; co-accountable for global process outputs; ensuring global process designs are feasible to implement and fit for purpose in the region and its countries.
- Responsible for developing capabilities and skills of business owners, process owners, process participants and 2nd and 3rd LOD in the practice of process management and improvements; supporting capability development for using effectively global process tooling.
- Developing and leading th

  • Voice Process Executive

    3 months ago

    Chennai, Tamil Nadu, India IRISH EXPERT LLP Full time

    **Immigration Advisor** Responsible for providing expert advice and assistance to clients and their enquiries selling Immigration products & services. This role involves staying abreast on immigration rues and regulations various countries, guiding clients through immigration process, and ensuring compliance with relevant regulations. **Specific...

  • Process Expert

    5 months ago

    Chennai, India Capco Full time

    Joining Capco means joining an organization that is committed to an inclusive working environment where you're encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can. We believe that...

  • Voice Process- Sales

    2 months ago

    Nungambakkam, Chennai, Tamil Nadu, India IRISH EXPERT LLP Full time

    **Immigration Advisor** Responsible for providing expert advice and assistance to clients and their enquiries selling Immigration products & services. This role involves staying abreast on immigration rues and regulations various countries, guiding clients through immigration process, and ensuring compliance with relevant regulations. **Specific...

  • Process Expert

    5 months ago

    Chennai, India Barclays Full time

    Job Title: Process Expert Location: Chennai About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of...

  • Process Expert

    5 months ago

    Chennai, India Barclays Full time

    Job Title: Process Expert Location: Chennai About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of...

  • Process Reengineering Expert

    3 weeks ago

    Chennai, Tamil Nadu, India TransUnion LLC Full time

    Job Summary: We are seeking a highly skilled Process Reengineering Expert to join our team at TransUnion LLC. In this role, you will be responsible for delivering process improvement initiatives across the business, leveraging process improvement methodologies and innovative thinking. Key Responsibilities: • Collaborate with key business stakeholders...

  • Process Expert

    6 months ago

    Chennai, India CAPCO Full time

    **About Us** Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognise that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can....

  • Process Expert

    1 month ago

    Chennai, Tamil Nadu, India CAPCO Full time

    Joining Capco means joining an organization that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can. We believe...

  • Process Expert

    1 month ago

    Chennai, Tamil Nadu, India Maersk Full time

    Job SummaryMaersk is seeking a skilled Process Expert to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer experience by managing customer channels, resolving cases, and ensuring seamless customer onboarding and relationship management.Key ResponsibilitiesManage customer channels to ensure...

  • Process Training Expert

    1 week ago

    Chennai, Tamil Nadu, India Foodhub Full time

    About FoodhubAt Foodhub, we are committed to providing top-notch training programs that enhance the skills and competencies of our employees.Job Title: Process Training ExpertWe are seeking a highly skilled Process Training Expert to join our team. This role is responsible for developing, implementing, and conducting training programs that improve employee...

  • Process Expert

    2 weeks ago

    Chennai, Tamil Nadu, India Barclays Full time

    Join us as a "Process Expert" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. To be a successful "Process Expert", you should have experience with: - Conducting Peer check...

  • Process Expert

    5 months ago

    Chennai, India Barclays Full time

    Job Title: Process Expert Location: Chennai About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of...

  • Process Expert

    1 week ago

    Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    **JOB ROLE: Process Expert** **Location: Chennai** **_Job Requirement:_** - Any fulltime Graduate who has experience in ACH Claims Entry - Willingness to work in all shifts. - Mode of Salary credit should be through bank from all the employers (No Cash in hand). - All educational and employment documents are mandatory to have. **_ Experience_**: 1-4...

  • Process Mining Expert

    4 weeks ago

    Chennai, Tamil Nadu, India ZF Group Full time

    Job Description:As a Process Mining Engineer at ZF Group, you will play a crucial role in developing and designing Process Mining dashboards based on business requirements. This involves translating business requirements into IT specifications and transforming data as needed.Your Key Responsibilities:Design and develop Process Mining dashboards to analyze...

  • Process Expert

    1 month ago

    Chennai, Tamil Nadu, India Barclays Full time

    Join us as a "Process Expert" at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. To be a successful "Process Expert", you should have experience with: - Experience in handling...

  • Process Expert

    5 months ago

    Chennai, India Barclays Full time

    Job Title: Process Expert Location: Chennai About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of...

  • Industrial Process Optimization Expert

    2 weeks ago

    Chennai, Tamil Nadu, India Avis Enertech Pvt Limited Full time

    Job OverviewWe are seeking a highly skilled Industrial Process Optimization Expert to join our team at Avis Enertech Pvt Limited. As an expert in process optimization, you will be responsible for designing and implementing efficient industrial processes to meet our clients' requirements.This is a full-time position based in Chennai, Tamil Nadu,...

  • Process Expert

    5 months ago

    Chennai, Tamil Nadu, India Barclays Full time

    **Job Title**: Process Expert **Location**: Chennai About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank,...

  • Process Expert

    5 months ago

    Chennai, Tamil Nadu, India Barclays Full time

    Job Title: Process Expert Location: Chennai About Barclays Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of...

  • Signal Processing Expert

    3 weeks ago

    Chennai, Tamil Nadu, India Logitech Full time

    The Role: We are seeking an experienced Signal Processing Expert to join our Logitech Hardware Audio DSP and ML team. As a key member, you will be responsible for supporting DSP firmware development and working in the Audio laboratory collecting data and running certification testing.Your Key Responsibilities:Running certification tests in the lab for "Teams...