Process Expert

3 months ago

Chennai, India Barclays Full time

Job Title: Process Expert
Location: Chennai

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Take ownership for managing risk and strengthening controls in relation to the work you do
Working Flexibly

Hybrid Working
Structured hybrid role:
Introduction:
Sales Finance being a highly specialised field, processors are a key member of the operation team supporting the overall process, data management for various transactions based on processing of instructions within agreed timelines by combining analysis and judgment with speed & accuracy to consistently provide a high level customer service
What will you be doing?
As a team member reporting directly to the Team Manager, Sales Finance, you will be responsible for your assigned role which includes the following responsibilities
- Responsible for preparing legal documents as per the requirement of the process
- Maintaining the relationship manager’s portfolios
- Reconciliation of cash book entries and statement entries and ensuring that both the statement side and the Cash Book Side are reconciled.
- Raising payments as per the process and releasing to the customers in a timely manner.
- Doing month end reconciliation for the different customers across different products
- Carrying out adjustments across different ledgers
- Work with the Team Manager and support and on day-to-day operational requirement
- Accountable for identifying processing issues to prevent re-occurrence, reducing loss to the business
- Work with Team Manager and take joint responsibility for the control the workflow to ensure process efficiencies are achieved, team performance is optimised, Service Level Agreement are met by ensuring productivity and accuracy measures are in place
- Responsible for verification and authorisation of transactions within authorization limits and non-conformant items/referrals which may be staff prompted or system generated.
- Need to adhere to procedures, quality controls and that checks are completed as required
- Work with the onshore and offshore teams to prioritize transactions that needs to be turned around on exceptional basis.
- Be a Continuous Improvement champion: suggest, encourage and deliver

What we’re looking for:

- Adequate months of relevant experience
- Graduate in any discipline
- Flexibility in hours of work and ability to work changing shifts patterns
- Effective communication, including questioning skills
- Ability to work independently or as part of a team
- Achieving high standards and delivering results with accuracy and attention to detail
- MS Office Applications (preferably, Excel, word & PowerPoint)

Skills that will help you in the role:

- Experience as an SME / Training role should be an added advantage
- Proven track record in the financial services industry, preferably Sales finance operations.
- General experience of Pay/Receive operations and Funds transfers.
- Ability to identify, analyse and manage operational risks
- Good understanding of Compliance requirements, including Know Your Customer, Anti Money Laundering and Treating Customers Fairly
- Knowledge of related risk and audits
- Ability to work within deadlines/customer demand

Where will you be working?
Chennai

Be More at Barclays
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity
We operate with honesty, transparency and fairness in all we do.

Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

Challenge
Question whether thing

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