Customer Service
6 months ago
**Experience: 1-2 years into customer service/BPO**
**Roles and Responsibilities**:
- Provide courteous and professional assistance to customers, addressing their concerns promptly and effectively.
- Build rapport with customers and establish a positive relationship to enhance their overall experience.
- Listen attentively to customer inquiries and concerns, and accurately identify the root cause of issues.
- Troubleshoot problems and provide appropriate solutions or escalate complex issues to higher-level support or relevant departments.
- High school diploma or equivalent; bachelor's degree preferred.
- Strong verbal and written communication.
**Job Types**: Full-time, Permanent, Fresher
**Benefits**:
- Health insurance
- Paid time off
- Provident Fund
Schedule:
- Day shift
Work Location: In person
-
Customer Service
3 months ago
Noida, Uttar Pradesh, India ixamBee Full time**About us**: A conglomerate of some of the most sought-after solutions in the digital landscape, we are a global provider of an array of tech-solutions that can help you reimagine the scope of your business. Keeping in mind the big picture, we thrive on digitally transforming businesses through a comprehensive suite of Customer Management and Custom Content...
-
Customer Service
2 months ago
Noida, Uttar Pradesh, India VisionaryHire Full time**Graduated/ UG** both can **apply** - **Should **be **comfortable **in **Eng/ Hindi** Ánd **Kannada/Malayalam** - **Customer service experience** - minimum **6 months** - Should have **knowledge **of **Billing **and **invoice** - **Salary**: - **25k inhand** - Location - Noida sec 125 - An **immediate joiner **will be appreciated Pay: ₹250,000.00 -...
-
Customer Service Executive
6 months ago
Noida, Uttar Pradesh, India ICONIC BUSINESS SOLUTION LLP Full time**Position **:Customer Service Executive **Experience **:Minimum 1 Year **Location **:Noida Sector 58 **Responsibilities**: - Provide accurate information about our products, services, and policies to customers. - Assist customers in resolving issues, complaints, and escalations in a timely manner. - Ensure customer satisfaction by delivering...
-
Receptionist/customer Service
5 months ago
Noida, Uttar Pradesh, India Whitefox Smart Care Pvt. Ltd Full time**Job Title: Receptionist cum Customer Service Representative** **Company Overview**: We are a leading laundry and dry cleaning company committed to providing top-notch services to our valued customers. Our dedication to excellence and customer satisfaction has earned us a reputation for reliability and quality in the industry. We are currently seeking a...
-
Customer Service Executive
6 months ago
Noida, Uttar Pradesh, India Yellow Straw Advertising LLP Full time**Position Name**:Customer Service Executive **Location**: Noida Sector 62 **About the Company** Yellow Straw Advertising is an innovative advertising agency located in Noida. Our team comprises alpha geeks who work together to create substantial strategies for brand campaigns. We believe in providing a seamless customer experience and strive to exceed...
-
Customer Service Representative
1 week ago
Noida, Uttar Pradesh, India Dyneton Full time**Job Description - Customer service Representative** **About the Role** As a Customer Service Representative, you will be responsible for providing exceptional service to customers by answering inquiries, resolving issues, and assisting with orders, products, and services. You'll be the first point of contact for customers, ensuring they have a positive...
-
Customer Service Strategist
2 months ago
Noida, Uttar Pradesh, India Yellow Straw Advertising LLP Full time**Position** : Customer Service **Strategist** **Location** : Sector 62 Noida (WFO) **About the Company** Yellow Straw Advertising is an innovative advertising agency located in Noida. Our team comprises alpha geeks who work together to create substantial strategies for brand campaigns. We believe in providing a seamless customer experience and strive to...
-
Customer Service
2 weeks ago
Noida, Uttar Pradesh, India Kalp Solutions Full timeProfile: - Customer Service(Voice Process) Location: - Noida Shift: - Night Shift Salary: - 21K in-hand + Incentives 5 Days Working ( Sat & Sun Off) Both Side Cab **Requirements**: 1. Should have excellent communication skills in English 2. Should be comfortable with Night Shift 3. Should be Graduate from NON IT AND NON MEDICAL background 4....
-
Customer Service Representative
3 months ago
Noida, Uttar Pradesh, India Soltee by Sulakshana Monga Full time**Job Title**: Customer Service Representative **Key Responsibilities**: - **Customer Support and Assistance**: - Provide accurate information about products, orders, shipping, returns, and exchanges. - Assist customers with placing orders, making payments, tracking deliveries, and resolving any order-related issues. - **Issue Resolution and Complaint...
-
Customer Service Representative
6 months ago
Noida, Uttar Pradesh, India Wingardium Leviosa Full timeA Customer Service Representative (CSR) plays a key role in ensuring customer satisfaction and maintaining positive relationships between a company and its clients. Job duties may vary based on the specific industry or company, but generally, a CSR is responsible for: **Problem Solving**: They identify and solve customer problems, aiming to provide a quick...
-
Customer Service Export
2 months ago
Noida, Uttar Pradesh, India Busisol Sourcing India Pvt Ltd Full time**Industry : Shipping** **Description** **Responsibilities** - Responding promptly to customer inquiries - Handling and resolving customer complaints - Keeping records of customer interactions, transactions, comments, and complaints - Communicating and coordinating with colleagues as necessary - Providing feedback on the efficiency of the customer service...
-
Customer Service Import
2 days ago
Noida, Uttar Pradesh, India Busisol Sourcing India Pvt Ltd Full time**Description** **Responsibilities** - Manage and maintain relationships with key import customers - Provide exceptional customer service support to ensure customer satisfaction - Coordinate with internal teams to ensure timely delivery of import orders - Resolve customer complaints and issues in a timely and professional manner - Monitor and analyze...
-
Trainer/customer Service
2 months ago
Noida, Uttar Pradesh, India Country Holidays Inn & Suites Full time**Responsibilities**: - Conduct training sessions for new and existing customer service representatives to ensure they have the necessary skills and knowledge to provide exceptional customer service. - Develop and deliver training materials, including presentations, manuals, and interactive activities. - Assess training needs and create customized training...
-
Trainer - Customer Service
2 months ago
Noida, Uttar Pradesh, India Country Holidays Travel India Pvt. Ltd. Full time**Responsibilities**: - Conduct training sessions for new and existing customer service representatives to ensure they have the necessary skills and knowledge to provide exceptional customer service. - Develop and deliver training materials, including presentations, manuals, and interactive activities. - Assess training needs and create customized training...
-
Customer Service Representative
5 months ago
Noida, Uttar Pradesh, India Wipro Limited Full timeNoida, India - DOP - 3072943 **Job Description**: - Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and - business process services company. We harness the power of cognitive computing, hyper-automation, robotics, - cloud, analytics and emerging technologies to help our clients adapt to the digital...
-
Customer Service Representative
2 months ago
Noida, Uttar Pradesh, India Paredai Education Consultants Full timeBy Paredai Consultants / September 24, 2024 **Key Responsibilities**: - Provide detailed information about Paredai’s services, including educational consultancy, visa guidance, and scholarship opportunities. - Assist customers with scheduling consultations and follow-up on service inquiries. - Resolve any customer issues or complaints efficiently and...
-
Customer Service Representative
5 months ago
Noida, Uttar Pradesh, India Zenith Leisure Holidays Full time**Key Responsibilities**: - Answer and manage all incoming calls for multiple verticals with professionalism and efficiency. **Qualifications and Skills**: - Minimum qualification: Graduate degree in any discipline. - Excellent verbal and written communication skills in English. - Strong problem-solving skills and attention to detail. - Ability to handle...
-
Customer Service Advisor
5 months ago
Noida, Uttar Pradesh, India RAFDS PVT LTD Full timeAs a Customer Service Advisor, you will be on the front line with customers, handling queries and ensuring full customer satisfaction. - Handle customer enquiries, answering any questions and queries in person, over the phone, or online - Provide support and comprehensive product / service information to customers - Build relationships with customers -...
-
Sales/customer Service
2 months ago
Noida, Uttar Pradesh, India HIFLIER TRAVELS Full time**Job Summary**: As a Sales and Customer Service Representative at HIFLIER TRAVELS, you will be responsible for promoting and selling travel services, Group packages and products to clients while ensuring top-tier customer service. Your role will involve understanding client needs, suggesting customized travel solutions, and assisting them with their...
-
Customer Service Representative
5 months ago
Noida, Uttar Pradesh, India True Beam Full timeAs an international customer care representative, you'd be responsible for assisting customers from various parts of the world with their inquiries, issues, and requests regarding products or services. Your duties might include: - Addressing customer concerns and resolving complaints in a timely and professional manner. - Offering product or service...