Customer Service

7 months ago


Noida Uttar Pradesh, India Diversified Business Solutions Pvt Ltd Full time

**Experience: 1-2 years into customer service/BPO**

**Roles and Responsibilities**:

- Provide courteous and professional assistance to customers, addressing their concerns promptly and effectively.
- Build rapport with customers and establish a positive relationship to enhance their overall experience.
- Listen attentively to customer inquiries and concerns, and accurately identify the root cause of issues.
- Troubleshoot problems and provide appropriate solutions or escalate complex issues to higher-level support or relevant departments.
- High school diploma or equivalent; bachelor's degree preferred.
- Strong verbal and written communication.

**Job Types**: Full-time, Permanent, Fresher

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift

Work Location: In person


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