Receptionist/customer Service
5 months ago
**Job Title: Receptionist cum Customer Service Representative**
**Company Overview**:
We are a leading laundry and dry cleaning company committed to providing top-notch services to our valued customers. Our dedication to excellence and customer satisfaction has earned us a reputation for reliability and quality in the industry. We are currently seeking a dynamic and friendly Receptionist cum Customer Service Representative to join our team and contribute to our continued success.
**Position Overview**:
As a Receptionist cum Customer Service Representative, you will be the first point of contact for our customers, both in person and over the phone. You will play a crucial role in delivering exceptional customer service experiences and ensuring smooth operations at our front desk. Your primary responsibilities will include managing inquiries, scheduling appointments, handling customer orders, and providing assistance to customers with their laundry and dry cleaning needs.
**Key Responsibilities**:
1. Greet customers warmly and assist them with their inquiries in a friendly and professional manner.
3. Process customer orders, including receiving garments, tagging items, and entering relevant information into our system accurately.
4. Schedule pickup and delivery appointments according to customer preferences and company policies.
5. Coordinate with the laundry and dry cleaning team to ensure timely completion of orders and resolve any issues that may arise.
6. Maintain a clean and organized reception area, ensuring it reflects our company's standards of professionalism and cleanliness.
7. Handle cash transactions and process payments using our point-of-sale system accurately.
8. Educate customers about our services, pricing, and any promotions or discounts available.
9. Address customer complaints or concerns promptly and escalate complex issues to the appropriate department or supervisor as needed.
10. Assist with administrative tasks such as filing paperwork, updating customer records, and performing other duties as assigned by management.
**Qualifications**:
1. Previous experience in a customer service role, preferably in a retail or service-oriented environment.
2. Excellent communication skills, both verbal and written, with the ability to interact effectively with customers and colleagues.
3. Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment.
5. A positive attitude and a willingness to go above and beyond to ensure customer satisfaction.
6. Flexibility to work evenings, weekends, and holidays as needed.
7. High school diploma or equivalent; additional qualifications in customer service or hospitality management are a plus.
**Benefits**:
- Competitive salary
- Opportunities for career advancement
- Employee discounts on laundry and dry cleaning services
- Training and development programs
- Health insurance and other benefits package
Pay: ₹9,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
-
Receptionist
5 months ago
Noida, Uttar Pradesh, India HAIR WIG HOUSE PVT. LTD. Full time**Description** We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet...
-
Receptionist
6 months ago
Noida, Uttar Pradesh, India Razor Infotech Private Limited Full time**About Razor Infotech Pvt. Ltd** Welcome to Razor Infotech, where success is not just a destination; it's our shared journey. As your trusted partner in BPO and IT services, we're here to guide, support, and empower your business. Our expertise is your advantage, and our commitment to excellence is your assurance. Whether you're navigating the complexities...
-
Receptionist
5 months ago
Noida, Uttar Pradesh, India Search My Colleges Full time**Receptionist Job Responsibilities-** - Greet students, parents, and visitors in a friendly and professional manner. - Answering and forwarding calls, taking messages, and providing information. - Managing mail, packages, and deliveries. - Scheduling appointments, meetings, and reservations. - Maintaining visitor logs and ensuring security procedures are...
-
Receptionist
2 weeks ago
Noida, Uttar Pradesh, India CLANSTECH Full time**Company Description** CLANSTECH is a small team-based product firm located in Noida. We believe in delivering high-quality work and exceptional customer service. Our goal is to help businesses reach their online audience effectively by providing innovative solutions. **Role Description** This is a full-time on-site role for a **Front Desk Executive** at...
-
Receptionist
6 months ago
Noida, Uttar Pradesh, India RAVS INFRATECH PVT LTD Full time**Receptionist Responsibilities**: - Greet clients and visitors with a positive, helpful attitude. - Assisting clients in finding their way around the office. - Announcing clients as necessary. - Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs. - Assisting with a variety of...
-
Receptionist
5 months ago
Noida, Uttar Pradesh, India Indian Jay Spices Industries Full time### Job Title: Receptionist ## Job Overview: A Receptionist is responsible for managing the front desk of an organization, greeting visitors, handling incoming calls, and performing various administrative tasks. The role involves providing excellent customer service, maintaining a welcoming environment, and supporting office operations. ## Key...
-
Receptionist
2 months ago
Noida, Uttar Pradesh, India Digicommerce Solutions LLP Full timeWe are seeking a friendly and organized Receptionist to manage our front desk and provide excellent customer service. Responsibilities include greeting visitors, answering phone calls, managing appointments, and handling administrative tasks. **Key Responsibilities**: - Greet and assist visitors - Answer and direct phone calls - Schedule appointments and...
-
Receptionist
3 weeks ago
Noida, Uttar Pradesh, India PND Global logistics Full time**We are seeking a friendly, organized, and professional Receptionist to join our team. The Receptionist will be the first point of contact for visitors and callers, providing excellent customer service and administrative support to ensure the smooth operation of the office**. **Key Responsibilities**: - **Greeting Visitors**: Welcome and direct visitors...
-
Receptionist
1 month ago
Noida, Uttar Pradesh, India Stellarminds infosolution India Full time**Job Summary**: The receptionist serves as the first point of contact for clients and visitors, providing excellent customer service and administrative support. This role is essential for maintaining a professional and welcoming environment. **Key Responsibilities**: - Greet and welcome visitors in a friendly and professional manner. - Answer and direct...
-
Receptionist (Female)
5 months ago
Noida, Uttar Pradesh, India Search My College Full time**Job Title / Designation** Receptionist (Female) | Experience: 1-2 year | Immediate joiner **About the company** **Search My Colleges (SMC)** is an educational consulting firm based in Noida that empowers students to achieve their dreams through higher domestic education and international education both. SMC has a team that specializes in admission, visa...
-
Female Receptionist
2 days ago
Noida, Uttar Pradesh, India InfluxService Full timeWe are looking for a friendly, **professional female receptionist** to be the first point of contact for our guests. You will handle check-ins, check-outs, manage reservations, answer inquiries, and provide excellent customer service to ensure a positive guest experience. **Key Responsibilities**: - Greet and check in/out guests, manage reservations. -...
-
Front Desk Receptionist
5 days ago
uttar pradesh, India Indie Talk Show Full timeCompany Description Indie Talk Show is a platform that explores the minds and hearts of individuals making waves across diverse fields. From experts to everyday heroes, artists, entrepreneurs, and wellness advocates, we showcase a variety of guests. Our host Charanpreet Bagga delves into real issues and unique perspectives, sparking curiosity and fresh...
-
Receptionist
2 days ago
Noida, Uttar Pradesh, India STEEL MANTRA Full time**JOB DESCRIPTION** **PROFILE** - Receptionist **COMPANY** - UFlex Limited **SKILLS REQUIRED** - Excellent Communication - Female only - Unmarried **EXPERIENCE** - Minimum 2 years of experience **QUALIFICATION** - Graduated **SALARY** - Upto 45K CTC **LOCATION** - Sector 4, Noida **Job Types**: Full-time, Permanent Pay: ₹40,000.00 - ₹45,000.00...
-
Front Desk Receptionist
5 days ago
uttar pradesh, India Indie Talk Show Full timeCompany DescriptionIndie Talk Show is a platform that explores the minds and hearts of individuals making waves across diverse fields. From experts to everyday heroes, artists, entrepreneurs, and wellness advocates, we showcase a variety of guests. Our host Charanpreet Bagga delves into real issues and unique perspectives, sparking curiosity and fresh...
-
Receptionist
2 weeks ago
Noida, Uttar Pradesh, India Business2sell Services Full time**Location**: Noida, Sector 62 **Job Title**: Office Receptionist **Department**: Admin **Job Type**: Full-time **Who we are ?** At **Business2Sell Group**, we are pioneers in the digital marketplace, dedicated to connecting buyers and sellers in the world of businesses for sale. Founded in 2004, Business2Sell has grown into one of the leading online...
-
Receptionist
6 months ago
Noida, Uttar Pradesh, India Sirohi JI Estates Full timeJob Title: Receptionist Job Overview: **Responsibilities**: 1. Greet Visitors: - Welcome visitors to the office in a warm and friendly manner. - Direct visitors to the appropriate person or department and ensure they are comfortable while waiting. 2. Answer and Route Calls: - Answer incoming calls promptly and professionally. - Route calls to the...
-
Receptionist
2 months ago
Noida, Uttar Pradesh, India SAI Call Net Full time1-Greet and assist visitors 3-Manage scheduling and appointments 4-Maintain front office cleanliness 5-Assist with administrative tasks 6-Handle service / maintenance / repair customer Care 7-Handling inbound and outbound calls in a timely manner 8-Making regular follow-ups & providing feedback to service engineer & Client 9-Prepare and submit regular...
-
Receptionist
2 weeks ago
Noida, Uttar Pradesh, India REGALO KITCHENS PRIVATE LIMITED Full timeWe are looking for a Receptionist for our head office. Qualifications: Any Graduation Location: Noida Sec 63 Key Responsibilities: Greeting and welcoming visitors, clients, and employees with a positive attitude. Answer, screen, and direct phone calls to the appropriate departments or individuals. Receive and distribute mail and deliveries. Schedule...
-
Front Office Receptionist
5 months ago
Noida, Uttar Pradesh, India SOUVENIR PUBLISHERS PRIVATE LIMITED Full time**Job Description: -** **Responsibilities: -** - Manage diary and schedule meetings and appointments. - Reminding the manager/executive of important tasks and deadlines. - Produce reports, presentations and briefs. - Greet and welcome visitors, ensuring a positive and professional first impression. - Assist visitors to meet the right person or office. -...
-
Front Desk Receptionist
5 months ago
Noida, Uttar Pradesh, India Whitefox Travels Pvt Ltd Full time**Job Description: Front Desk Receptionist cum Customer Support Executive** **Overview**: We are seeking a diligent and customer-focused individual to join our team as a Front Desk Receptionist cum Customer Support Executive. In this role, you will be the first point of contact for our organization, providing exceptional customer service to visitors and...