Process Designer

2 weeks ago

Bengaluru, India BT Group Full time

Process Designer

**Job Req ID**:15756**Posting Date**:05-May-2023**Function**:Product & Propositions**Location**:RMZ Ecoworld, Devarabeesanahal, Bengaluru, India**Salary**:Competitive**Why this job matters**
The Service Design Specialist independently undertakes and executes advanced activities for the crafting of services based on an advanced understanding of customer needs, continuously implementing improvements of products and services in order to provide optimised end-to-end user journeys, addressing consumer needs in distinctive ways, ultimately driving brand preference and commercial impact.

**What you’ll be doing**
1. Delivers service design projects, including client workshops, creative brainstorms, service concepts, blueprints, service definition and other service design artefacts by bringing together research, design, business and technology
2. Crafts new or complex digital-first experiences that achieve commercial goals such as increased digital channel share and have clear commercial impact independently
3. Implements research insights and data to design solutions
4. Leverages design research techniques to uncover hidden customer needs and pain points, analysing and mapping complex journeys and processes
5. Champions, continuously develops and shares with team knowledge on emerging trends and changes in digital services design
6. Implements continuous improvement opportunities to improve the service design team processes, ensuring a consistent and coherent process to manage services quality and collaboration across teams
7. Mentors other service designers, helping to improve the team's craft and meet ambitions as well as act as a technical resource

**The skills you’ll need**
- Design Pattern Recognition
Service Development
Quantitative Analysis
Design Strategy
Customer Advocacy
Design Delivery
User Experience Strategy
User Journey Mapping
Behavioural Analysis
Agile Methodologies
Requirements Management
User Centred Design
Service Design
Prototyping
Workshop Coordination

**Our leadership standards**

**Looking in**:
**Leading inclusively**
I inspire and build trust through self-awareness, honesty and integrity.
**Owning outcomes**
I take the right decisions that benefit the broader organisation.

**Looking out**:
**Delivering for the customer**
I execute brilliantly on clear priorities that add value to our customers and the wider business.
**Commercially savvy**
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

**Looking to the future**:
**Growth mindset**
I experiment and identify opportunities for growth for both myself and the organisation.
**Building for the future**
I build diverse future-ready teams where all individuals can be at their best.

**About us**
- BT is part of BT Group, along with EE, Openreach, and Plusnet.- Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.- We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’- We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.- This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

  • International Voice Process- Receptionist

    1 month ago

    Bengaluru, India Offload Process Private Limited Full time

    **Job Summary** Designation**:Reception Executive (International Process)** **Location**:Work From Home (should be flexible in case a need to report to work arises) **Responsibilities and Duties** - Screen calls and routing them to the appropriate stakeholders. - Giving timely and professional responses to clients and customers. - Build rapport, listen,...

  • Process Designer

    3 days ago

    Bengaluru, India Padink Engineering Full time

    Job DescriptionWe are currently seeking a skilled Process Designer with expertise in AutoCAD to join our team. The ideal candidate will have a strong background in process design and the ability to create detailed drawings using AutoCAD software. As a Process Designer, you will collaborate with engineers and other team members to develop process flow...

  • Process Designer

    2 weeks ago

    Bengaluru, India Padink Engineering Full time

    We are currently seeking a skilled Process Designer with expertise in AutoCAD to join our team. The ideal candidate will have a strong background in process design and the ability to create detailed drawings using AutoCAD software. As a Process Designer, you will collaborate with engineers and other team members to develop process flow diagrams, piping and...

  • Graphic Designer Dtp

    5 days ago

    Bengaluru, India Techno digital process Full time

    Graphic designer for printing press. Should have knowledge about corel draw with kannada typing optional and Photoshop. **Salary**: From ₹18,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Basavangudi, Bengaluru - 560070, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...

  • Sales Manager

    3 weeks ago

    Bengaluru, India Life Designer Full time

    We are a Global Creative Studio that Combines Design Expertise with Technology and Intelligence to Revolutionize your Business. As a Design and Technology company we help #Founders, #CEOs, #CTOs and #CMOs Build High quality Digital Products that People will get Addicted to .The Role You will be responsible for : Organising data and generating deep customer...

  • Process Designer

    4 weeks ago

    Bengaluru, India PhonePe Full time

    About PhonePe Group:  PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...

  • Accountant

    3 weeks ago

    Bengaluru, India Life Designer Full time

    We are a Global Creative Studio that Combines Design Expertise with Technology and Intelligence to Revolutionize your Business. As a Design and Technology company we help #Founders, #CEOs, #CTOs and #CMOs Build High quality Digital Products that People will get Addicted to .The Role You will be responsible for : Managing the GL reporting and processing of...

  • Process Designer

    4 weeks ago

    Bengaluru, India PhonePe Full time

    **About PhonePe** PhonePe is India’s leading digital payments platform with over 280 million registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and...

  • Business Process Designer

    1 month ago

    Bengaluru, India Varishtha Infotech Full time

    Greetings from Varishtha Infotech. We are looking for a Business Process Designer to join our growing team. Job Title: Business Process Designer (Process Assessment, Reengineering and Writing consultant ) Experience: 3+years Notice period: Immediate to 15days Location: Abu Dhabi Experience Level: Minimum 3 years of experience in process designing,...

  • Process Designer

    1 month ago

    Bengaluru, Karnataka, India PhonePe Full time

    **About PhonePe Group**: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...

  • Process Schematic Designer

    1 week ago

    Bengaluru, India ABB Full time

    **Process Schematic Designer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Specialist - Process Design

    3 days ago

    Bengaluru, India Flipkart Full time

    Roles & ResponsibilitiesDesigning a fungible and cost-effective supply chain network in Last mile in line with business objectives and customer requirementsImproving productivity through the development of robust and effective operational best practices and optimize infrastructure requirements for the last mile and first delivery hubsWorking towards...

  • Specialist - Process Design

    1 month ago

    Bengaluru, India Flipkart Full time

    Roles & Responsibilities Designing a fungible and cost-effective supply chain network in Last mile in line with business objectives and customer requirements Improving productivity through the development of robust and effective operational best practices and optimize infrastructure requirements for the last mile and first delivery hubs Working...

  • Process Discovery and Design

    4 weeks ago

    Bengaluru, India JPMorgan Chase Bank, N.A. Full time

    The Business Process Discovery and Design (PDD team is focused on assessing people, process, data and technology and redesigning them to work to position Asset and Wealth Management for future growth and provide high touch and customized services to high net worth clients. In addition to establishing these capabilities, PDD manages value through...

  • Process Design

    2 weeks ago

    Bengaluru, India Curefit - house of cult Full time

    Role Details:This role will require designing, standardizing, coordinating expectations and implementation of solutions/processes to consistently drive efficiency and experience improvements within our fitness centers involving our members, trainers, center managers, center infrastructure and housekeeping (at the center level), as well as their respective...

  • Process Designer, Merchant Experience

    3 weeks ago

    Bengaluru, India PhonePe Full time

    About PhonePe Group:PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as...

  • Process Designer

    3 weeks ago

    Bengaluru, India PhonePe Full time

    About PhonePe Group:PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as...

  • Facilities Engineer

    1 month ago

    Bengaluru, India ExxonMobil Full time

      About us   At ExxonMobil, our vision is to lead in energy innovations that advance modern living and a net-zero future. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for.   The success of our Upstream,...

  • Piping/ Process Designer

    1 month ago

    Bengaluru, Karnataka, India InOpTra Digital Full time

    **Piping/ Process Designer**: - Department: - Any Plant Engineering- Project Location(s): - Bangalore/ Remote- Job Type: - Full Time, 8-16 Years Experience- Education: - Diploma/ BE/ B.Tech / Masters**Key Parameters** - Hands on experience in developing intelligent PID using Cadworx **Tool Knowledge** - Cardwork (mandatory) **Skill Required**: - Good...

  • Process Designer

    1 month ago

    Bengaluru, India PhonePe Full time

    About PhonePe Group:  PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...