Process Design
2 weeks ago
Key metrics the owner is responsible for include:Defects & breachesCostProductivityQualityExperience
The owner and the design + excellence team with be responsible for:Center operations SOP (re)design & roll outManpower design & roll outOperations cost improvementProduct margin improvementExperience enhancement initiativesUtilization/productivity improvement initiatives across centers and people
The role would cover all 1P, 2P, 3P and centers across gyms, group workouts and sports.
Core Skills:Core skills for the role include:Influencing skills and stakeholder managementStrong problem solving skillsHigh attention to detail, highly observantDesign thinkingStrong data orientationProcess simplification mindsetDeep retail understanding
Looking for candidates with 5+ years of experience in operations with minimum 3 years in process design and excellence roles and ecommerce or retail background.
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