International Voice Process- Receptionist

2 weeks ago

Bengaluru, India Offload Process Private Limited Full time

**Job Summary**
Designation**:Reception Executive (International Process)**

**Location**:Work From Home (should be flexible in case a need to report to work arises)

**Responsibilities and Duties**
- Screen calls and routing them to the appropriate stakeholders.
- Giving timely and professional responses to clients and customers.
- Build rapport, listen, clarify and manage the conversational flow
- Manage upset customers, conflicts and challenging situations Deliver outstanding service
- Monitor the tickets queue and ensure that the tickets are addressed within the agreed time frame
- Excellent time management and organization skills
- Ensure that the documented process is followed without any deviation
- Participate in the off-shore weekly/monthly status calls and training calls
- Understand, interpret, reproduce, and diagnose customer problems. Perform Root cause Analysis
- Teach solutions to customers.
- Communicate clearly and precisely with customers in written and verbal form, and maintain accurate and timely records in the case tracking system.
- Work with members of other departments/teams to resolve product issues escalating issues as necessary
- Configure customer products to meet requirements
- Good Team Player

**Key Skills**
Customer Support, Customer Service, Excel, Microsoft Office, Microsoft Word, Microsoft Outlook, INTERNATIONAL VOICE

**Required Experience and Qualifications**
- Any Graduate /Under Graduate
- Min 6months
- 1-year exp handling international calls.
- Proficient in handling MS Office tools
- Very good communication skills in English.
- Since the work operations caters to Australia regions, one needs to be flexible about early morning time shift.
- Should have a well
- maintained fully functional laptop and a reliable internet ,power backup to avoid work disruptions.

**Benefits**
Fixed Salary will be paid on the first of every month.
Location: Work from Home, Bangalore

**Salary**: 1.8 to 3.0 LPA
Experience: 1-3 years in a similar role is mandatory

**Workweek : Monday to Friday, 6:30AM - 3:30 PM and Saturday 8:30 AM - 2:30PM**
Industry: Solar, Electrical engineering, Technical Support, Customer support, BPO
Role: Customer Service Executive (International Process)

**Salary**: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Morning shift

**Salary**: ₹200,000.00 - ₹300,000.00 per year

**Benefits**:

- Leave encashment
- Work from home

Schedule:

- Morning shift

Supplemental pay types:

- Yearly bonus

**Language**:

- English (preferred)

**Speak with the employer**
+91 90368 93374

  • International Voice Process

    19 hours ago

    Bengaluru, India LEADS 2 BUSINESS SOLUTIONS P LTD Full time

    **Process - US Mortgage** - Ug / Grad / 10+2+3 / Post Grad - 1y Exp in international Voice Exp - 33000 CTC, 28000 TH - Night Shift ( US Process ) - Fluent English - 5 Days Working - 2 Rotational week off 1. HR Round 2. AMCAT 3. Ops Round - Location - Marathahalli, Bangalore **Salary**: ₹300,000.00 - ₹400,000.00 per year **Benefits**: - Provident...

  • International Voice Process

    7 days ago

    Bengaluru, India Gettjobs Recruitment Firm Full time

    Greetings from Gettjobs Recruitment Firm Openings for International Voice Voice Process Designation : Customer Support Executive Process - International Voice proces Shift - Australian Shift(Complete night shift Work from office ) Experience - Fresher / Experienced Language : Excellent English Age Limit - 34 Qualification - Graduate/...

  • International Voice Process

    6 days ago

    Bengaluru, India Efficace Solutions Full time

    We are hiring for **International Voice Process**. **Required skills**: **Qualification**: 12th pass or graduate **Language**: English and Kannada **Experience**: Fresher and minimum 1-2 years of experience **Job Type**: Full-time **Girls are more preferable.** **Mathematical Skill Set**: Should be good at Calculations. (Basic) Should be a **Good...

  • International Voice Process

    2 weeks ago

    Bengaluru, India Lemon Peak Marketing Services Private Limited Full time

    Your Profile has been shortlisted for International voice process, For further Interview process Contact the number below. **Hiring for International Voice Process (Inbound&Outbound) - Sales**. **Interview Type : Telephonic** **Location - Koramangala,Bangalore** Qualification : 10+2 or Diploma or Graduate Notice Period - Immediate joiners Preferred -...

  • International Voice Process

    Found in: Talent IN C2 - 2 weeks ago

    Bengaluru, India Firstsource Full time

    Job title :-International voice processJob description:-- The process is an International Voice Process UK client- Role would be to sell and upsell the services of clients to new and existing customers- Candidate should be fluent in English.- Preferable candidates with Customer service/Sales background- Candidates will be required to work on mostly calling...

  • International Voice Process

    1 week ago

    Bengaluru, India Lemon Peak Marketing Services Private Limited Full time

    Your Profile has been shortlisted for International voice process, For futhur Interview process Contact the number below. **Hiring for International Voice Process (Inbound&Outbound) - Sales**. **Interview Type : Telephonic** **Location - Koramangala,Bangalore** Qualification : 10+2 or Diploma or Graduate Notice Period - Immediate joiners Preferred -...

  • International voice process

    Found in: Talent IN C2 - 2 weeks ago

    Bengaluru, India RCDD Technologies Pvt Ltd Full time

    1. Min 1year exp in international voice process/ ( Blended)2.Basic Knowledge of Technical ( Telecom and Networking) 3. Salary Upto 5LPA4. Job location : sec 60 Noida5. Graduation is mandatory6. Work from Office7. 24*7 Shift8. Two rotational off9. Both side cab10. Must comfortable in Night shift 11. Process Name: AT&TAn International Voice Process Job is a...

  • International Voice Process

    Found in: Talent IN C2 - 2 weeks ago

    Bengaluru, India JoulestoWatts Business Solutions Pvt Ltd Full time

    Job description:International Voice ProcessResponsibilities:In this role, you are required to solve routine problems, largely through precedent and referral to general guidelinesCandidate expected interactions are within Candidate team and direct supervisorCandidate will be provided detailed to a moderate level of instruction on daily work tasks and detailed...

  • International Voice Process

    19 hours ago

    Bengaluru, Karnataka, India eTeam InfoServices Pvt. Ltd Full time

    **Job description**: Customer Support Associate--International Voice Process - **Contract Duration** - 6 months - **No of Positions **- 35 ( Every Month ) - **Interview rounds** - CX Screening >> Versant (**58 & above**) >> CD >> Ops - **Level** - 12 - **Shift time** - Mandatory working in Night Shift (US / UK Shift) - **Working days**: - Rotational work...

  • International Voice Process

    Found in: Talent IN C2 - 2 weeks ago

    Bengaluru, India Aerial Global Communications LLP Full time

    AGC is a business process outsourcing enterprise based in India whose range of services extends all over the United States of America. Our host of services is designed specifically to improve business processes for companies operating within the healthcare industry.The Role You will be responsible for : Handling inbound calls and emails in a professional...

  • International Voice Process

    4 hours ago

    Bengaluru, India Gettjobs Recruitment Firm Full time

    Hello All, Greetings from GETT JOBS!!! Openings for International Voice Process. Night Shifts. **Salary**: ₹18,000.00 - ₹27,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work (preferred) **Speak with...

  • International Voice Process

    7 days ago

    Bengaluru, Karnataka, India Genesis HR Services Full time

    International Voice Process Process - Insurance Claims Require experience in insurance voice process only ( no healthcare exp ) 0 to 3 years experience will work Fresher - 3 LPA ( 19600 in hand) For Experience - upto 5.5 LPA ( a decent hike on their last package ) 5 working days, 2 days split off working location - Bangalore, Varthur 24*7 Shifts DOJ...

  • International Voice Process

    Found in: Talent IN C2 - 2 weeks ago

    Bengaluru, India Alpha Ultra Projects Full time

    We are looking for candidates experienced in providing voice support for international customers in a technical process.product with a focus on customer service. They must have the ability to monitor, follow up and take complete ownership of customer issues.Handle customer issues via phone.Provide active updates to the customer until the issue has been...

  • International Voice Process

    2 days ago

    Bengaluru, India Lemon Peak Marketing Services Private Limited Full time

    **Interview Type : Telephonic** Hiring for International Voice Process - Outbound Sales Qualification : 10+2 or Diploma or Graduate Notice Period - Immediate joiners Preferred - Experience in international voice with excellent communication - Having sales experience will be an added advantage As a Sales representative - Improving sales and promoting new...

  • International Voice Process

    3 hours ago

    Bengaluru, India Lemon Peak Marketing Services Private Limited Full time

    **Interview Type : Telephonic** Hiring for International Voice Process - Sales Qualification : 10+2 or Diploma or Graduate Notice Period - Immediate joiners Preferred - Experience in international voice with excellent communication - Having sales experience will be an added advantage As a Sales representative - Improving sales and promoting new products...

  • International Voice Process

    19 hours ago

    Bengaluru, Karnataka, India Acknowledger First Pvt Ltd Full time

    Role - Process Executive Qualification - any Graduate Experience - 1+ in International voice process and Tele sales (preferably Mortgage process) mandatory Location - Bangalore Communication - excellent English communication, versant 5 Transportation - Own TImings - Morning shift Salary - 21k + Contact: Poornima 9986022231 Pay: ₹320,668.64 -...

  • International Voice Process

    4 hours ago

    Bengaluru, India V5 Global Full time

    **Job description**: International Voice Process **Responsibilities**: Ø In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines Pay: ₹25,000.00 - ₹40,000.00 per month Schedule: - Evening shift - Night shift - Rotational shift Supplemental pay types: - Shift allowance Ability to...

  • International Voice Process

    4 hours ago

    Bengaluru, India Strategy fly Full time

    Hi everyone We are hiring for international voice process for top companies in Bangalore. **Job Types**: Full-time, Fresher, Regular / Permanent **Salary**: From ₹20,000.00 per month **Benefits**: - Health insurance Schedule: - Night shift - Rotational shift - UK shift - US shift Supplemental pay types: - Joining bonus - Overtime pay - Performance...

  • International Voice Process

    4 days ago

    Bengaluru, India Impec Business Services Full time

    Hiring for one of the top MNC for International voice process **Position**: Social Media Executive **Location**: Marathahalli, Bangalore **Min Qualification**: 10+2 or above Excellent communication skills required **Exp**: 0 to 3yrs **Package**: 3lpa to 5.5lpa max Work from office **Transportation**: Two way cab facility **Shifts**: US rotational...

  • International Voice Process

    2 days ago

    Bengaluru, India Flytop Global careers Full time

    An International Voice Process Job is **a job where the executives are assigned to handle the calls from customers in different countries**, particularly the U.S., U.K., Australia, etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. **Job Type**: Fresher **Salary**: From ₹15,000.00...