Customer Service Escalation Executive

**Key Responsibilities**: - Oversee the day-to-day operations of the customer support department, ensuring efficiency, quality, and scalability. - Develop and implement strategies to improve customer service quality, dealing with escalations and complex issues with sensitivity and professionalism. - Work closely with the immigration and visa processing...

Manage customer escalations and coordinate resolution efforts with key stakeholders (internal and external) by working cross-functionally to ensure issue ownership, action items, and communications are fulfilled. - Ensure Critical SLAs are met & adhered. - Ensure customer escalations are resolved within agreed upon timelines, process change ideas are...

**Key Responsibilities** - Handle and resolve escalated customer inquiries and complaints. - Investigate and analyze the root cause of customer issues and provide effective solutions. - Maintain detailed records of escalated cases, including communication, issue resolution, and feedback. - Coordinate with various internal departments (customer service,...

Job Description: - Manage customer escalations and coordinate resolution efforts with key stakeholders (internal and external) by working cross-functionally to ensure issue ownership, action items, and communications are fulfilled. - Ensure Critical SLAs are met & adhered. - Ensure customer escalations are resolved within agreed upon timelines, process...

Salary package: 15k to 20k Experience: 6 months to 1 year Shift Timings: 9:30am to 6:30pm Working Days: Monday to Saturday Roles and Responsibilities: - Assist guests with check-in and check-out procedures. - Address guest inquiries and provide information about hotel services, amenities, and local attractions. - Handle guest complaints and concerns...

Dear , This is with Urgent Opening. The details are given below. **Designation - Customer Service Executive (Escalation Desk)** **Location - Chandivali East, Mumbai.** **5 days working** **Job Description -** - Communicating with customers, making outbound calls to potential customers, and following up with them for generating warm and hot prospects. -...

**Company Name**: Koinonia Coffee Roasters **Designation**: Customer Relations Executive **Experience Required for the role**:At least 1+ year of industry experience **Expected CTC offering**: - INR 1,80,000- 2,16,000 PA **Location of the Job**: Khar, Mumbai We believe in creating a fun environment for our employees and allowing them to grow as a...

**Hiring for a Customer Service Executive** Job Description: **Location - Ghansoli, Navi Mumbai** Rotational Shifts **One way cab facility provided during night shifts** 5 days working 2 days rotational week off HSC/ Graduation required Excellent communication in English is required **HR Aliya - 9637300074 **Job Types**: Full-time,...

Responsibilities include but are not limited to: - Manage customer escalations and coordinate resolution efforts with key stakeholders - Ensure critical SLAs are met and adhered - Ensure customer escalations are resolved and agreed upon - Provide escalation insights to stakeholders Pay: ₹27,000.00 - ₹35,000.00 per month Schedule: - Day...

**Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...

**(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...

Urgent Hiring For international bpo (Escalation/ Complain management) Process **Must have experience in (Escalation/ Complain management) Process** Minimum 1 Years of experience Required in escalation/complaint handling **Must Have Excellent English** Must have good Customer service skill and Convincing skill Call on : 8369658421 Pay: ₹26,000.00 -...

Urgent Hiring For international bpo (Escalation/ Complain management) Process **Must have experience in (Escalation/ Complain management) Process** Minimum 1 Years of experience Required in escalation/complaint handling **Must Have Excellent English** Must have good Customer service skill and Convincing skill Call on : 8369658421 Pay: ₹26,000.00 -...

Urgent Hiring For international bpo (Escalation/ Complain management) Customer Service Process **Freshers with excellent English can apply** **Must have experience in (Escalation/ Complain management) Process** Minimum 1 Years of experience Required in escalation/complaint handling **Freshers** with excellent English Can apply **Must Have Excellent...

Urgent Hiring For international bpo (Escalation/ Complain management) Customer Service Process **Must have experience in (Escalation/ Complain management) Process** Minimum 1 Years of experience Required in escalation/complaint handling **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill...

**Job Title**: Customer Service Executive **Location**: KHAR DANDA As a Customer Service Executive, you will be the primary point of contact for our customers, handling inquiries, resolving issues, and ensuring a positive customer experience at every interaction. You will work closely with various departments within the company to address customer needs and...

Take charge of resolving and managing complex medical escalations, ensuring timely and effective resolution to meet the highest standards of healthcare service for our clients. - Foster clear and concise communication with customers, addressing their concerns and inquiries related to medical escalations, and maintaining a customer-centric approach to enhance...

Urgent Hiring For BPO Customer service international Evening shift 5pm to 2 am Must have experience in BPO for Customer service executive Minimum 1 Years of experience Required in escalation/complaint handling **Freshers with Excellent comms required **Must Have A Good Communication Skill in English Must have good Customer service skill and Convincing...

**Job Description: Associate - Customer Escalations, Support & Operations** Join our team as an **Associate** in the **Business Enabler Team Operations** and be the driving force behind our operational excellence! **Here are some of the responsibilities you'll be taking on, but not limited to**: - Create and analyze pickup pendency reports from provided...

Excellent at handling Customer Escalations, complaints and other queries (Empathetic handling and timely response) Accurate and timely refund process handling Invalidating Pending orders in a timely manner Reconciling pre paid / credit SME Excellent at handling Customer Escalations, complaints and other queries (Empathetic handling and...