Email Escalation L2

3 days ago


Ghansoli Navi Mumbai Maharashtra, India NARITH BUSSINES SERVICE Full time

Urgent Hiring For international bpo (Escalation/ Complain management) Process

**Must have experience in (Escalation/ Complain management) Process**

Minimum 1 Years of experience Required in escalation/complaint handling

**Must Have Excellent English**

Must have good Customer service skill and Convincing skill

Call on : 8369658421

Pay: ₹26,000.00 - ₹33,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift

**Experience**:

- BPO Customer service: 1 year (preferred)

**Language**:

- Excellent English (preferred)

Work Location: In person

**Speak with the employer**
+91 8369658421



  • Navi Mumbai, India Hexaware Technologies Full time

    **EMAIL SUPPORT EXECUTIVE** **MINI 1 YEAR OF EXPERIENCE IN HANDLING EMAIL ESCALATION,** **IN CUSTOMER SERVICE DOMAIN** **COMMUNICATIONS SHOULD BE EXCELLENT,** **(NO TEMPLATE BASED EMAIL),** **ONLY FREE HAND EMAIL ESCALATIONS,** **24*7 SHIFT (ANY 9 HOURS OF WORKING) / 2 ROTATIONAL WEEK OFF,** **ROUNDS OF INTERVIEW**: - **HR**: - **EMAIL...


  • Ghansoli, Navi Mumbai, Maharashtra, India Onesource Atreus Full time

    Shift Window: 24/7 (Any 9 Hrs) (One way Transport Available) Working Days: 5 Days Working Week Off: 2 Days (Rotational Week offs) Eligibility Criteria: Education: Undergraduate/Graduate process - To facilitate customer care unit process & handle customer feedback, respond to complaints through use of customer care software, to understand and gather...


  • mumbai, India Paradise Placement Consultancy Full time

    Job Description: Please find the details below Position :Email Gateway L1/ Email Gateway L2 Location :  Mumbai(Vile Parle) Experience requirement : 1-3 Years Job Description Daily Morning Report & monthly report preparation, Need to check quarantine mails Take weekly/ monthly Backup, Maintain DC- DR serves and...

  • Visa Verification

    3 weeks ago


    Ghansoli, Navi Mumbai, Maharashtra, India Hexaware Full time

    **Hexaware Urgent Requirements** **Process**: Visa Verification Support - (Athena **Shift Timing**: 24/7 Rotational any 9 hours shifts **Working Days **:5 Days **Week Off**: 2 Rotational offs HSC/Graduate with Minimum 6 month Experience with Excellent English Communication **Rounds of Interview**: - HR - Operation - Clients Typing (30WPS, Accuracy...

  • Visa Verification

    6 days ago


    Ghansoli, Navi Mumbai, Maharashtra, India Hexaware Full time

    **Hexaware Urgent Requirements** **Process**: Visa Verification Support - (Athena **Shift Timing**: 24/7 Rotational any 9 hours shifts **Working Days **:5 Days **Week Off**: 2 Rotational offs HSC/Graduate with Minimum 6 month Experience with Excellent English Communication **Rounds of Interview**: - HR - Operation - Clients Typing (30WPS, Accuracy...

  • Citrix L2/l3

    4 weeks ago


    Mumbai, Maharashtra, India visionyle solutions Full time

    Position: Citrix L2/L3 Location: Mumbai Notice Period: immediate - 15 days Work Mode**:Work from Office, 6 days working** Job Responsibilities - Work on Desktop &Server Virtualization along with L2 & SMEs - Work on major incidents and provide permanent fix - Document RCAs of major incidents - Prepare POA and implement major changes in infra - Work on...

  • Citrix L2/l3

    4 weeks ago


    Mumbai, Maharashtra, India visionyle solutions Full time

    Position: Citrix L2/L3 Location: Mumbai Notice Period: immediate - 15 days Work Mode**:Work from Office, 6 days working** Job Responsibilities - Work on Desktop &Server Virtualization along with L2 & SMEs - Work on major incidents and provide permanent fix - Document RCAs of major incidents - Prepare POA and implement major changes in infra - Work on...


  • Navi Mumbai, India timesjobs Full time

    JOB DETAILSResources should have following merit.1.Good communication skills in English and Hindi.2.Must be a graduate in computer science/IT, Post-graduation will be preferred.3.Must have more than 5 years experience in similar activity4.Resources having experience in Loan Origination system will be preferred.5.Additional knowledge of technical details...


  • Navi Mumbai, India timesjobs Full time

    JOB DETAILSResources should have following merit.1.Good communication skills in English and Hindi.2.Must be a graduate in computer science/IT, Post-graduation will be preferred.3.Must have more than 5 years experience in similar activity4.Resources having experience in Loan Origination system will be preferred.5.Additional knowledge of technical details...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILSResources should have following merit.Good communication skills in English and Hindi.Must be a graduate in computer science/IT, Post-graduation will be preferred.Must have more than 5 years experience in similar activityResources having experience in Loan Origination system will be preferred.Additional knowledge of technical details similar...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILSResources should have following merit.Good communication skills in English and Hindi.Must be a graduate in computer science/IT, Post-graduation will be preferred.Must have more than 5 years experience in similar activityResources having experience in Loan Origination system will be preferred.Additional knowledge of technical details similar...


  • Navi Mumbai, Maharashtra, India timesjobs Full time

    JOB DETAILSResources should have following merit.Good communication skills in English and Hindi.Must be a graduate in computer science/IT, Post-graduation will be preferred.Must have more than 5 years experience in similar activityResources having experience in Loan Origination system will be preferred.Additional knowledge of technical details similar...


  • Navi Mumbai, India Hexaware Technologies Full time

    **EMAIL SUPPORT EXECUTIVE** **MINI 1 YEAR OF EXPERIENCE IN HANDLING EMAIL ESCALATION,** **COMMUNICATIONS SHOULD BE EXCELLENT,** **(NO TAMPLET BASED EMAIL),** **ONLY FREE HAND EMAIL ESCALATIONS,** **24*7 SHIFT (ANY 9 HOURS OF WORKING) / 2 ROTATIONAL WEEK OFF,** **ROUNDS OF INTERVIEW**: - **HR**: - **EMAIL ASSESSMENT**: - **OPERATIONAL ROUND**: -...


  • Navi Mumbai, Maharashtra, India Hexaware BPS Full time

    **HEXAWARE BPS** **Urgent Requirement** - Urgent Requirement - Good English Communication - Voice Process - Qualification - HSC/Graduated - Salary - Upto 28k inhand - Location - Mahape, Ghansoli - Shift timing - Day Rotational **-Working Days - 5** - Work From Office - Date of joining - 20th May 2024 **Job Types**: Full-time, Permanent Pay: ₹18,000.00...

  • Oracle Dba L2 Support

    4 weeks ago


    Mumbai, India Ciel HR Services Pvt Ltd Full time

    Designation: Oracle DBA L2 Support Location: Prabhadevi Mumbai Experience: 4+ years **Salary**: Up to Rs. 10 LPA - Resolve incidents escalated by L1 as per the agreed SLAs and timelines. They usually have a Run-Book which they can refer to for immediate resolutions. They are also supposed to coordinate with any other support or dependency groups in case...


  • Navi Mumbai, India Hexaware Technologies Full time

    VFS (VISA VERIFICATION PROCESS) NEEDED: 1 YEAR OF EMAIL EXPERIENCE (ESCALATION HANDLED ON EMAIL), ENGLISH COMMUNICATION HAS TO BE EXCELLENT, HSC / GRADUATE, READY TO WORK IN 24*7 SHIFT, ROTATIONAL WEEK OFF. Work from office LOCATION : NAVI MUMBAI, GHANSOLI **Job Types**: Full-time, Regular / Permanent **Salary**: Up to ₹23,000.00 per...


  • Navi Mumbai, India TeamQuest Consultant Full time

    **Skills & Designation**:IBM WAS IHS**Job Type**:Full Time**Experience**:5+ Years**Salary**:14 LPA**Job Location**:Belapur Navi Mumbai**Role**:IBM WAS L2We **TeamQuest Consultant Pvt Ltd** hiring **“IBM WAS L2”** for **Tech Mahindra** Company at **Belapur, Navi Mumbai** Location **Company - Tech Mahindra** **Title-IBM WAS L2** **Experience - 5+...

  • Os Admin-l2

    4 weeks ago


    Navi Mumbai, India TeamQuest Consultant Full time

    **Skills & Designation**:AIX AIX Lpar HMC IBM Servers IBM VIO LVM OCA & OCP Solaris 10 / 11 Administration SLA Solaris SRM**Job Type**:Full Time**Experience**:5+ Years**Salary**:14 LPA**Job Location**:Belapur Navi Mumbai**Role**:OS Admin-L2We **TeamQuest Consultant Pvt Ltd** hiring **“OS Admin-L2”** for **Tech Mahindra** Company at **Belapur, Navi...

  • Citrix Administrator

    3 weeks ago


    Mumbai, India Anunta Technology Management Services Ltd Full time

    **Responsibilities**: - Work on Desktop & Server Virtualization along with L2 & SMEs - Work on major incidents and provide permanent fix - Document RCAs of major incidents - Prepare POA and implement major changes in infra - Work on incident / issues escalated by L2 team and provide permanent fix - Work on creating LUN, shared storage and mapped to...


  • Ghansoli, Navi Mumbai, Maharashtra, India Hexaware Technologies Full time

    **Job Overview**: **Responsibilities**: - Provide timely and accurate solutions to customer problems, ensuring high levels of customer satisfaction. - Handle customer complaints and escalate complex issues to the appropriate department. - Maintain thorough knowledge of company products, services, and policies. - Collaborate with team members and other...