![Hexaware Technologies](https://media.trabajo.org/img/noimg.jpg)
Email Support Executive
1 week ago
**Job Overview**:
**Responsibilities**:
- Provide timely and accurate solutions to customer problems, ensuring high levels of customer satisfaction.
- Handle customer complaints and escalate complex issues to the appropriate department.
- Maintain thorough knowledge of company products, services, and policies.
- Collaborate with team members and other departments to resolve customer queries efficiently.
- Meet productivity and quality standards set by the company.
**Requirements**:
- Graduation or Undergraduate degree.
- Excellent written and verbal communication skills.
- Ability to handle multiple tasks and prioritize effectively.
- Strong problem-solving skills and attention to detail.
- Flexible to work rotational shifts and weekends.
**Interview Process**:
1. HR Round: Telephonic
2. Operations Round: Virtual
3. Client Round: Virtual
**Salary**:
**Salary**: ₹28,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
Shift availability:
- Night Shift (required)
Work Location: In person
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