Tele Collection Agent
2 months ago
Graduates/Undergraduates with good Communication Skills
**- Debt Recovery Agent Certification is Mandatory**
- Spoken proficiency in English, Hindi & Telugu OR English + Tamil OR English + Malayalam OR English + Kannada
- 1-2 years of experience in tele collections process, Collections Management, Debt Collection, Debt Recovery, or related fields.
- Strong understanding of collections processes, laws, and regulations governing the industry.
- Excellent communication & Negotiation skills for effective interaction with customers over phone calls. **Shift Timings: 8AM, 9AM, 10 AM - 6 Days Working with 1 Rotational Offs**
**Work Location : Teleperformance, 2nd Floor, NSL Building, Kukatpally, Hyderabad**
**CTC : Up to 22000 Per Month, Take Home : 17000**
**Roles and Responsibilities**
- Conduct telephonic conversations with customers to collect payments and negotiate settlements.
- Maintain accurate records of all interactions with customers using CRM software.
- Manage debt collection operations to achieve targets and improve recoveries.
**Interview Locations : Teleperformance, 2nd Floor, Legend Platinum Building, Behind ICICI Bank, Kondapur**
**Job Types**: Full-time, Permanent
Pay: ₹16,000.00 - ₹22,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
License/Certification:
- DRA Certification (required)
Work Location: In person
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