Tele Collection Agent

2 months ago


Hyderabad Telangana, India Teleperformance Full time

Graduates/Undergraduates with good Communication Skills

**- Debt Recovery Agent Certification is Mandatory**
- Spoken proficiency in English, Hindi & Telugu OR English + Tamil OR English + Malayalam OR English + Kannada
- 1-2 years of experience in tele collections process, Collections Management, Debt Collection, Debt Recovery, or related fields.
- Strong understanding of collections processes, laws, and regulations governing the industry.
- Excellent communication & Negotiation skills for effective interaction with customers over phone calls. **Shift Timings: 8AM, 9AM, 10 AM - 6 Days Working with 1 Rotational Offs**

**Work Location : Teleperformance, 2nd Floor, NSL Building, Kukatpally, Hyderabad**

**CTC : Up to 22000 Per Month, Take Home : 17000**

**Roles and Responsibilities**
- Conduct telephonic conversations with customers to collect payments and negotiate settlements.
- Maintain accurate records of all interactions with customers using CRM software.
- Manage debt collection operations to achieve targets and improve recoveries.

**Interview Locations : Teleperformance, 2nd Floor, Legend Platinum Building, Behind ICICI Bank, Kondapur**

**Job Types**: Full-time, Permanent

Pay: ₹16,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

License/Certification:

- DRA Certification (required)

Work Location: In person


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