Call Center Agent

6 months ago


Begumpet Hyderabad Telangana, India NerfBlut Full time

Job Title: Call Center Agent

Location: Hyderabad

Company Overview:
NerfBlut is a dynamic and rapidly growing Healthcare company dedicated to Diagnostics & Pharmacy at home. Started in 2018, NerfBlut is a leader in Diagnostics at home category, with a client base of more than 3 Lakh consumers.

Position Overview:
We are currently seeking enthusiastic and customer-focused individuals to join our team as Call Center Agents. The Call Center Agent will be responsible for handling inbound and outbound calls from customers, addressing inquiries, resolving issues, and helping in a professional and efficient manner.

Key Responsibilities:
Answer incoming calls from customers promptly and professionally.

Listen attentively to customer inquiries and concerns and provide accurate and timely information or assistance.

Troubleshoot and resolve customer issues or complaints effectively and efficiently.

Follow call scripts and protocols to ensure consistency and quality of service.

Input and update customer information in the company database accurately.

Make outbound calls to follow up on customer inquiries, resolve issues, or gather feedback as needed.

Meet or exceed individual and team performance targets, including call handling metrics and customer satisfaction goals.

Adhere to company policies and procedures, including compliance with data privacy and security regulations.

Collaborate with team members and other departments to ensure seamless customer service delivery.

Qualifications:
High school diploma or equivalent.

Previous experience in a customer service or call center environment is preferred but not required.

Excellent communication skills, both verbal and written.

Strong listening and problem-solving skills.

Ability to multitask and work efficiently in a fast-paced environment.

Basic computer skills and familiarity with CRM software.

Willingness to work flexible hours, including evenings, weekends, and holidays as needed.

**Benefits**:
Attractive Salary + Bonus per satisfactory lead.

Comprehensive training program.

Opportunities for career advancement and professional development.

Other benefits are available after the probationary period.

How to Apply:
**Job Types**: Full-time, Part-time, Permanent, Fresher, Internship, Temporary, Freelance, Volunteer
Contract length: 6 months

**Salary**: ₹8,086.00 - ₹10,698.78 per month

Expected hours: 20 per week

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement

Schedule:

- Day shift
- Monday to Friday
- Morning shift
- Rotational shift
- Weekend availability
- Weekend only

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (required)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 8886810032


  • Call Center Agent

    6 months ago


    Hyderabad, Telangana, India Deepija Telecom Full time

    **Call Center Agent**: **Location - Hyderabad**: **Experience: 0-1 years**: **No of Openings: 3**: **Job Role**: The role of an inbound call agent is integral to the customer service operations of any organization. As a frontline representative, inbound call agents are tasked with handling incoming calls from customers, addressing their inquiries, providing...

  • Call Center Agent

    2 months ago


    Nanakramguda, Hyderabad, Telangana, India RSCC Aesthetics Pvt Ltd Full time

    A call center agent in a Slimming & Beauty clinic need to call customers based on their enquiries and generate walk-ins. **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Flexible schedule - Leave encashment Schedule: - Morning shift Supplemental Pay: - Performance bonus - Quarterly bonus - Yearly...

  • Call Center Executive

    1 month ago


    Nampally, Hyderabad, Telangana, India Udai Omni Hospital Full time

    **Job Summary** Call Center Agent Job Duties: - Obtains client information by answering telephone calls; interviewing clients; verifying information. - Determines eligibility by comparing client information to requirements. - Establishes policies by entering client information; confirming pricing. - Informs clients by explaining procedures; answering...

  • Call Center Agent

    6 months ago


    Hyderabad, Telangana, India Master Solutions Full time

    **Urgently required for a outbound call center (Sales Process) who is ready to travel out of India** **Job Location: Sri Lanka** **Free Ticket and Free Visa provided by the company** **Free Accommodation & Free food provided by the company** - **Previous work experience in Tele Sales & Telecalls will also be considered**: - **Any one of the South Indian...

  • Contact Center Agent

    1 month ago


    Hyderabad, Telangana, India ServiceNow Full time

    **Company Description** It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent...


  • Hyderabad, Telangana, India Nice Educational Welfare Society Full time

    **Nice Welfare Society** is seeking talented and enthusiastic individuals to join our dynamic call center team. As a Call Center Executive, you will play a crucial role in providing exceptional customer service and support. **Responsibilities**: - Handle inbound and outbound calls from customers in a professional and courteous manner. - Provide accurate...

  • Gm Call Center

    4 months ago


    Nanakramguda, Hyderabad, Telangana, India Latinem private Ltd Full time

    Call Center General Manager job description: We are looking for a Call Canter General Manager to join our team! As the Call Center GM, you will be responsible for planning and implementing strategies and operations of our call center department. You will ensure system and process functionality and productivity. In addition, you will manage your staff and...

  • Call Centre Agent

    6 months ago


    Hyderabad, Telangana, India Ferty9 Fertility Center Full time

    To remain well-groomed as per company policy.Handling telephonic inquiries of the patients and keeping a record of the same.Booking new and follow-up appointments of the patients online and directly in PalashCalling patients, who missed their first and follow-up appointments for the next appointment and reason for missing the same.Greeting and welcoming the...

  • Call Center Executive

    6 months ago


    Hyderabad, Telangana, India Dr POSITIVE HEALTH SCIENCES PVT LTD Full time

    Job Description - Call Center Executive 1) Responsible to handle a large volume of inbound and outbound calls in a timely manner. 2) Responsible to maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team. 3) Responsible to provide accurate and relevant information to customers regarding...

  • Call Center Executive

    6 months ago


    Hyderabad, Telangana, India La Belle Body Care Pvt Ltd Full time

    Job Description: We are looking for an Energetic and Enthusiastic individual to join our team as Call Center Executive with minimum 1 year of experience (at least 0.6 months of telecalling experience) **Responsibilities**: - Should have good Oral and written communication - Should possess good interpersonal skills - Responsible to handle the incoming and...

  • Call Center Executive

    6 months ago


    Hyderabad, Telangana, India La Belle Body Care Pvt Ltd Full time

    Job Description: We are looking for an Energetic and Enthusiastic individual to join our team as Call Center Executive with minimum 1 year of experience (at least 0.6 months of telecalling experience) **Responsibilities**: - Should have good Oral and written communication - Should possess good interpersonal skills - Responsible to handle the incoming and...

  • Call Center Executive

    6 months ago


    Hyderabad, Telangana, India La Belle Body Care Pvt Ltd Full time

    Job Description: We are looking for an Energetic and Enthusiastic individual to join our team as Call Center Executive with minimum 1 year of experience (at least 0.6 months of telecalling experience) **Responsibilities**: - Should have good Oral and written communication - Should possess good interpersonal skills - Responsible to handle the incoming and...


  • Hyderabad, India AviinTech Business Solutions Full time

    Overview:The BPO CallCenter Trainer plays a crucial role in the training and developmentof call center representatives. They are responsible for ensuringthat all call center employees are equipped with the necessaryskills and knowledge to deliver highquality customer service andmeet performance targets.KeyResponsibilities:Design and conducttraining programs...

  • Call Center Executive

    4 months ago


    Hyderabad, Telangana, India Dr Care Homeopathy Full time

    1) Responsible to handle Inbound and Outbound calls. 2) Responsible to handle calls to generate the leads. 3) Responsible to interact with customer and maintain rappo with patient. 4) Responsible to follow-up with customer to ensure to consult at clinic. **Required skills and qualifications** 1) Any Graduate 2) Preference will be given having...

  • Call Center Executive

    6 months ago


    Hyderabad, Telangana, India FMS Dental Hospitals Full time

    Applications are invited for the post of Call Center Executive ( Female only): - To answer every call that lands on their extension effectively. - Attends to patient calls immediately with a zeal to help and always courteous and soft spoken to customers - To be able to coordinate with the OP team with an ease to accommodate the patients. - Adherence to the...

  • Call Center Executive

    1 month ago


    Attapur, Hyderabad, Telangana, India Germanten Hospital Full time

    **Job Summary**: The Call Center Executive is responsible for providing excellent customer service by answering calls, scheduling appointments, addressing patient queries, and coordinating with hospital staff. **Key Responsibilities**: - **Appointment Scheduling**: Schedule, reschedule, or cancel appointments, and provide information about doctors and...

  • Call Center Executive

    2 months ago


    Kukatpally, Hyderabad, Telangana, India Ciel HR Full time

    Call Center Executive 1) Responsible to handle Inbound and Outbound calls. 2) Responsible to handle calls to generate the leads. 3) Responsible to interact with customer and maintain rappo with patient. 4) Responsible to follow-up with customer to ensure to consult at clinic. **Required skills and qualifications** 1) Any Graduate 2) Preference will be...


  • HITEC City, Hyderabad, Telangana, India Meera Consulting Ltd Full time

    **Position Title**: Call Center Executive **Location**: Hi Tech City **Job Type**: Full-time / Part-time **Job Overview**: **Key Responsibilities**: - **Customer Support**: Handle inbound and outbound customer calls, addressing queries related to products, services, and account issues. - **Issue Resolution**: Identify customer concerns and provide...


  • Hyderabad, Telangana, India GVK Emri Full time

    The Call Center Representative for Healthcare Emergency Services plays a crucial role in managing emergency and non-emergency calls related to ambulance services. You will be responsible for quickly responding to callers, gathering critical information, and dispatching appropriate resources to ensure timely emergency medical assistance. Your ability to stay...

  • Call Center Agent

    6 months ago


    Hyderabad, India Expansure IT Solutions Private Limited Full time

    We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction. - Handle both...