Call Centre Agent
6 months ago
To remain well-groomed as per company policy.Handling telephonic inquiries of the patients and keeping a record of the same.Booking new and follow-up appointments of the patients online and directly in PalashCalling patients, who missed their first and follow-up appointments for the next appointment and reason for missing the same.Greeting and welcoming the patients/guests/consultants both voice and face-to-face.Assisting patients to fill-up the registration form and then registering patients in PalashCollecting payments and generating receipts for the patients.Preparing patient's file (IVF files + Lab reports + SA report) for the next day appointments and informing same to consultants.
- Retrieving lab reports from the lab at regular interval and arranging the same in alphabetical order.
- Following the patient flow as per standards and coordinating the same with other roles in the center.
- Scheduling appointments of the patients in a way which helps in minimizing patient waiting time in the system.Managing the patients waiting time in peak hours
- Managing the clinic ambience and display (Sound/Sight/Smell & Display on television, brochures, standee, and notices)
- Encouraging patients to fill up the OPD patient feedback forms and collecting the same from the patients.
- Obtaining and entering new patient demographics
- Reviewing all forms for accuracy and completion according to Canter policies prior to accepting
- Billing for the patients and closure of account on daily basis before leaving.
- Collecting feedback forms from the patients and documenting the same. End of the day preparing and analyzing reports to manager (feedback and other reports).
- Appointment booking and follow ups for OPD patients.
- Rescheduling of the OPD appointments.
- Daily reports sending it to all concern department.
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (required)
Work Location: In person
**Speak with the employer**
+91 77803 77471
-
Sale Call Centre Trainer
3 months ago
Banjara Hills, Hyderabad, Telangana, India HR Manager Full time**Job Title: Trainer Call Centre-South (Aligner Products)** **Location: Hyderabad** **Department: Call Centre** **Reports To: Call Centre Head-South** **Job Summary**: Call Centre Trainer for Aligners is responsible for developing and delivering training programs that empower call centre agents with the knowledge and skills necessary to understand...
-
Command Centre Agent
5 months ago
Hyderabad, India DAZN Full time**Job Title**: - Command Centre Agent**Location**: - Hyderabad, India**Schedule**: - Full-Time, Permanent**Team**: - Customer Service**Department**: - Operations**What's your new role about?**: - Disrupting an industry is an ambitious challenge! DAZN are playing more hours of live sports than any other broadcaster anywhere in the world and we are on a...
-
Call Center Agent
5 months ago
Hyderabad, Telangana, India Deepija Telecom Full time**Call Center Agent**: **Location - Hyderabad**: **Experience: 0-1 years**: **No of Openings: 3**: **Job Role**: The role of an inbound call agent is integral to the customer service operations of any organization. As a frontline representative, inbound call agents are tasked with handling incoming calls from customers, addressing their inquiries, providing...
-
Call Centre Representative
5 months ago
Hyderabad, Telangana, India Devaapi technologies Full time**Position**: Call centre representative role Experience: 1-2 years Salary range: 1.8 LPA- 3LPA **Location**: Hyderabad, India (In Office) Looking for International Non voice and voice role for the client OSI Systems in Hyderabad location. Need excellent communication skills. Have to work with Paris people. **Job Type**: Temporary Schedule: - Day...
-
Call Center Agent
5 months ago
Begumpet, Hyderabad, Telangana, India NerfBlut Full timeJob Title: Call Center Agent Location: Hyderabad Company Overview: NerfBlut is a dynamic and rapidly growing Healthcare company dedicated to Diagnostics & Pharmacy at home. Started in 2018, NerfBlut is a leader in Diagnostics at home category, with a client base of more than 3 Lakh consumers. Position Overview: We are currently seeking enthusiastic and...
-
Call Center Agent
2 months ago
Nanakramguda, Hyderabad, Telangana, India RSCC Aesthetics Pvt Ltd Full timeA call center agent in a Slimming & Beauty clinic need to call customers based on their enquiries and generate walk-ins. **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹20,000.00 per month **Benefits**: - Flexible schedule - Leave encashment Schedule: - Morning shift Supplemental Pay: - Performance bonus - Quarterly bonus - Yearly...
-
Call Centre Executive
5 months ago
Hyderabad, Telangana, India Apollos Partners Full timeWe are looking for the Call Centre Executives Qualification: Inter or Any Graduate Experience: 1 to 5yrs Location: Ameerpet, Hyderabad Languages: Hindi, English and Telugu **Job Types**: Full-time, Permanent Pay: ₹17,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Paid sick time - Paid time off - Provident Fund Schedule: -...
-
Call Centre Executive
5 months ago
Hyderabad, Telangana, India Apollos Partners Full timeWe are looking for the Call Centre Executives Qualification: Inter or Any Graduate Experience: 1 to 5yrs Location: Ameerpet, Hyderabad Languages: Hindi, English and Telugu **Job Types**: Full-time, Permanent Pay: ₹17,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Paid sick time - Paid time off - Provident Fund Schedule: -...
-
Call Centre Executive
5 months ago
Hyderabad, Telangana, India Apollos Partners Full timeWe are looking for the Call Centre Executives Qualification: Inter or Any Graduate Experience: 1 to 5yrs Location: Ameerpet, Hyderabad Languages: Hindi, English and Telugu **Job Types**: Full-time, Permanent Pay: ₹17,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Paid sick time - Paid time off - Provident Fund Schedule: -...
-
Call Centre Agent
3 months ago
Hyderabad, Telangana, India kothari fire safety equipment Full timeLooking for a Fresher. Should be good in english, hindi and telugu. good communication skills Schedule: - Day shift - Monday to Friday Supplemental Pay: - Commission pay - Performance bonus Ability to commute/relocate: - Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required) **Experience**: - total work: 1...
-
Call Centre Representative
5 months ago
Hyderabad, India TSDC Full timeWe are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. **Responsibilities**: - 1) Manage large amounts of inbound and outbound calls in a timely manner - 2) Ensure you follow the customer service script provided by the company for uniformity. - 3) Identify customers’ needs, clarify...
-
Command Centre Agent
1 month ago
Hyderabad, India DAZN Full timeDisrupting an industry is an ambitious challenge! DAZN are playing more hours of live sport than any other broadcaster anywhere in the world and we are on a journey to change the game! We are committed to bringing sport to fans in an affordable, accessible, and flexible way. Our Customer Service team is key to DAZN’s success. Join DAZN as a Command...
-
Call Center Agent
5 months ago
Hyderabad, India Expansure IT Solutions Private Limited Full timeWe are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. You are responsible for meeting personal and team targets as well as our customer satisfaction. - Handle both...
-
Surveillance Desk Agent I
5 months ago
Hyderabad, Telangana, India Electronic Arts Full time**Job Title: Surveillance Agent, Fan Care Incident Management** WeAreEA and we exist to inspire the world to play. EA values creativity, pioneering, passion, determination, learning, and teamwork. We mean things like acting with curiosity, speaking up with original ideas, and committing to each other as one team. We’re looking for all the best kinds of...
-
Command Centre Operator
2 weeks ago
Hyderabad, Telangana, India DAZN Full timeRole OverviewDisrupting an industry is an ambitious challenge, and DAZN is doing just that. As a Command Centre Agent, you will be a key player in our success. We are committed to bringing sport to fans in an affordable, accessible, and flexible way. Our Customer Service team is integral to DAZN's success, and we need talented individuals to join our...
-
Command Centre Operations Coordinator
1 month ago
Hyderabad, Telangana, India DAZN Full timeDisrupting the Sports Industry with DAZNDAZN is revolutionizing the sports industry by providing fans with unparalleled access to live sports. As a Command Centre Agent, you will play a critical role in ensuring our centre team delivers a world-class experience to customers worldwide.Key Responsibilities:Monitor and analyze real-time operations data to...
-
Call Center Executive
2 weeks ago
Nampally, Hyderabad, Telangana, India Udai Omni Hospital Full time**Job Summary** Call Center Agent Job Duties: - Obtains client information by answering telephone calls; interviewing clients; verifying information. - Determines eligibility by comparing client information to requirements. - Establishes policies by entering client information; confirming pricing. - Informs clients by explaining procedures; answering...
-
Telesales Agent
2 months ago
Jubilee Hills, Hyderabad, Telangana, India AVIS Hospitals India Limited Full time**Job description** Avis Hospitals is looking for a Tele Sales Agent for Hyderabad location. **Role & responsibilities**: A tele sales or telemarketing executive **works in a call center and uses inbound and outbound calling to make sales for the Patient**. The role of a telemarketing Agent is to use their persuasion skills to sell, up-sell and cross-sell...
-
Collections Agent
5 months ago
Hyderabad, Telangana, India Advansoft Full time**Collections Agent** - Collect payments on past due bills. - Create a list of people who have not made payments. - Organize list according to severity of delinquency. - Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases. - Call customers using telephone. **Job Types**: Full-time,...
-
Call Centre Representative
2 months ago
Shaikpet, Hyderabad, Telangana, India ReleasePoint Full time**Overview**: The Call Center Representative is responsible for: contacting, following up with and retrieving medical records from but not limited to individual physicians, medical groups, and hospitals. ***Roles & Requirements***: - Organizational and time-management skills. - Willing to work in night shift and should be flexible to changes. - Should...