Customer Service Agent
2 months ago
Dear Applicants,
**Contact - Paul
- 8886349216 & Manohar
- 8297780881 **
Position - Customer support agent.
Banking inbound process
**No of position = 100 Nos**
Work from Office only.
Skillset required - DRA certification mandatory.
Job description
- Graduates with good Communication Skills
- Debt Recovery Agent (DRA) Certification is Mandatory
- Spoken proficiency in English, Hindi & Telugu OR English/ Tamil / Malayalam / Kannada
- Experience in tele collections process, Collections Management, Debt Collection, Debt Recovery, or related fields.
- Strong understanding of collections processes, laws, and regulations governing the industry.
- Shift Timings: 8:00 -20:00 window
- 6 Days Working with 1 Rotational Off
- Work Location : Teleperformance, 2nd Floor, NSL Building, Kukatpally, Hyderabad
- CTC : Up to 22000 Per Month with ESI ,PF
Roles and Responsibilities
- Conduct telephonic conversations with customers to collect payments and negotiate settlements.
- Maintain accurate records of all interactions with customers using CRM software.
- Manage debt collection operations to achieve targets and improve recoveries.
- Work Location : Teleperformance, 2nd Floor, NSL Building, Kukatpally, Hyderabad
- Job Types: Full-time, Permanent
**Work location-**
**Teleperformance Office ,KPHB, Hyderabad**
**NSL Centrum Mall**
**Landmark Reliance trends building,**
**2nd Floor, Lift Lobby-2,**
**Plot No-1062 & 1063, Phase 5,KPHB Colony,**
**Opp road to Forum mall Lane, Hyderabad 500072.**
Contact Team Hr
- Recruitment team Paul
- 8886349216 Manohar
- 8297780881
**Job Types**: Full-time, Permanent
Pay: ₹16,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
- Telugu (preferred)
License/Certification:
- DRA Certification (preferred)
Work Location: In person
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