Customer Care Agent
2 months ago
**Job Title**: Customer Care Agent (Part-Time)
**Location**: KPHB
**Working Hours**: Daily from 8:00 PM to 12:00 PM
**Salary**: Up to ₹8,000 per month
**Key Responsibilities**:
- Respond to customer and vendor inquiries via phone and in-person, providing accurate information about our services.
- Assist in resolving issues related to orders, payments, and product availability.
- Maintain a positive and professional demeanor while interacting with customers and vendors.
- Document and track customer feedback and issues in our system for further analysis.
- Collaborate with the team to improve customer service processes and enhance overall customer satisfaction.
**Qualifications**:
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-centric attitude.
- Previous experience in customer service is preferred, but not mandatory.
- Ability to work independently and as part of a team.
- Must be available for the specified working hours (8:00 PM to 12:00 PM daily).
**Job Type**: Part-time
Pay: Up to ₹8,000.00 per month
Expected hours: 15 - 35 per week
Schedule:
- Evening shift
**Education**:
- Diploma (preferred)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
Application Deadline: 15/11/2024
Expected Start Date: 18/11/2024
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