Customer Support Executive

4 months ago


Hyderabad, India Dhruv Tax Consulting Private Limited Full time

**Dhruv Tax Consulting Pvt Ltd is seeking dedicated individuals to join our team as Customer Support Representatives for the International Voice process. If you have a good command of the English language and are looking for a rewarding career opportunity, we welcome both experienced professionals and freshers to apply.**
- **Job Title **:Customer Support Representative (International Voice)
- **Company **:Dhruv Tax Consulting Pvt Ltd
- **Interview**: Monday - Friday (11:00 Am to 6:00 Pm) at office location
- **Location **:Suja Plaza 2nd Floor, Manikonda Rd, OU Colony, Shaikpet, Hyderabad.
- **Job Type **:Night Shift, Full-time (Work from office)
- **Shift Timings **:9:00 PM to 6:00 AM (Monday to Saturday)
- **Salary Range **:₹13,000 - ₹17,000 per month + Incentives
- **Cab Facility **:No

**Roles and Responsibilities**
- Provide exceptional customer service through inbound and outbound calls.
- Assist international clients with inquiries, issues, and Tax-related information.
- Maintain a positive and professional attitude while interacting with customers.
- Ensure accurate documentation of customer interactions.
- Ability to communicate fluently in English, Hindi, Telugu
- Good communication skills, Fluency in English.
- Friendly attitude towards customers and building a rapport with them.
- Knowledge of Help Desk, Support Systems (Service Desk and ticketing systems)
- Should join immediately
- Attractive performance incentives and rewards on achieving goals.

**Job Benefits & Perks**
- Supplemental Pay : Performance Bonus, Incentives.

**Job Types**: Full-time, Fresher

**Salary**: ₹13,000.00 - ₹17,000.00 per month

Schedule:

- Night shift
- US shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (required)

Ability to Commute:

- Hyderabad, Telangana (required)

Ability to Relocate:

- Hyderabad, Telangana: Relocate before starting work (required)

**Speak with the employer**
+91 7075155544



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