Customer Relations Executive
2 weeks ago
Troubleshooting: Customer Service Associates provide technical support and help customers with product and service issues.
- Processing orders: Customer Service Associates process orders for products and services, calculate charges, and process payments.
- Handling returns: Customer Service Associates handle returns and resolve complaints.
- Monitoring customer satisfaction: Customer Service Associates monitor customer satisfaction levels and keep detailed records of actions taken.
- Referrals: Customer Service Associates refer customers to supervisors or other departments.
- Building trust: Customer Service Associates build trust and loyalty between the customer and the company.
- Clerical work: Customer Service Associates perform basic clerical work such as word processing, copying, and filing.
Pay: ₹144,000.00 - ₹204,000.00 per year
**Benefits**:
- Cell phone reimbursement
- Life insurance
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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