Customer Relations Executive

3 months ago


Ekkattuthangal Chennai Tamil Nadu, India EDUCAN GLOBAL OPERATIONS PVT LTD Full time

Troubleshooting: Customer Service Associates provide technical support and help customers with product and service issues.
- Processing orders: Customer Service Associates process orders for products and services, calculate charges, and process payments.
- Handling returns: Customer Service Associates handle returns and resolve complaints.
- Monitoring customer satisfaction: Customer Service Associates monitor customer satisfaction levels and keep detailed records of actions taken.
- Referrals: Customer Service Associates refer customers to supervisors or other departments.
- Building trust: Customer Service Associates build trust and loyalty between the customer and the company.
- Clerical work: Customer Service Associates perform basic clerical work such as word processing, copying, and filing.

Pay: ₹144,000.00 - ₹204,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Life insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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