Customer Service and Operations

**Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...

Co odinating with Sales and pricing for container booking. - Placing bookings with Shipping lines, following up with lines, validating and confirming all shipment bookings - Building customer relationships and providing excellent customer service - Excellent verbal and written communication skills - Fetching and issuing correct vessel schedule from shipping...

**Customer Service Associate_Lingual Process - Malayalam Language** **Job Details & Requirements** Designation: Customer Service Associate Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak lingual Malayalam...

We are looking for a qualified **Customer Services Operation** to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you should display excellent interpersonal and...

Hi, We have shortlisted your profile as a language expert (Malayalam) for a leading NBFC to be based at Goregaon, Mumbai. Job details: Work as a language expert (Malayalam) to handle customer queries, grievance redressal, MIS preparation, training of internal employees on Malayalam language. Back end operation job. Exp: 0-4 yrs CTC can go upto 3.5 lac...

**Job Details & Requirements**: Designation: Customer Service Associate Number of Vacancy: 10 **Job Type**: Full Time Shift**:Night Shift** ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross...

**About US** Altius started its operations in early 2002 as consultants and has rapidly grown into a diversified company with zealous experts from various sectors catering to our Clients transformation. We handle customer lifecycle management through our Digital Marketing, Information Technology & Business Process units. Headquartered in Mumbai and...

**Requirements**: Gender: Only Female Qualifications: HSC / Any Graduate Location: Mulund West Experience: 2 - 3 yrs Experience in Customer Services Domain Skill :Excellent interpersonal and written and oral communication skills. Working Days : Monday - Saturday (Sunday Fixed Off) Shift : 10:00 AM - 7:00 PM We are looking for a qualified **Customer...

We have following opening with a logistic company located at Sion, Mumbai. Designation **:Customer Service Executive (Female only)** Qualification : Graduation Experience : 5-8 years Location : Mumbai, Sion East Reporting to : MD Industry: Custom House Agent Age Limit: 25 to 30 years **Job Description**: 1. Knowledge about customs procedures and Exim...

21 March 2023 CUSTOMER SERVICE - VOICE PROCESS role in DAY SHIFT with Leading Courier brand. **Monday to Saturday (9 am to 9 pm any 9 hours) Sunday is fixed off** Below is Job Role: - Responsible for providing high quality service to all customers as per the defined service parameters and coordinating with internal departments for timely pickup /...

Profile **:"Customer Support Executive" ( Finance )** Experience: - 2 to 4 years Location: - Goregaon East (Mumbai) Qualification: - Any Graduate Must required: - **Finance Industry** Role and Responsibilities - Guiding members through account set-up, product queries, transaction issues and any other challenges they may face. - Troubleshooting...

**Job ID**: Customer Service Executive **Role**: Customer Service Executive **Department**: Operations - Customer Service **Location**: Andheri East, Mumbai, Maharashtra **Designation**: Executive to Associate Manager **Reporting structure for the position**: Head - Operations - Customer Service **No of Position Vacant**: 1 - Preparing & sending...

**Group Company**: HDFC Bank Limited **Designation**: Operations - Officer - Retail Asset Customer Service **Office Location**: CHEMBUR - SION TROMBAY ROAD Mumbai (Branch) **Position description**: Operations - Officer - Retail Asset Customer Service **Primary Responsibilities**: - Preparing standard responses - Preparing Holding responses - Daily...

Role Definition : Taking Ownership of Achieving Assigned Objectives **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination & Co-operation **GENERAL RESPONSIBILITIES** Responsible for Order...

CUSTOMER SERVICE, Fluent English SSC & HSC Passed. 6 month minimum bpo experience ( Either International or Domestic BPO Experience). **Salary**: ₹20,000.00 - ₹40,000.00 per month **Benefits**: - Commuter assistance Schedule: - Rotational shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Mumbai, Maharashtra:...

Customer Registration in SAP after verification of document. - Handling customers on day to day basis for their order dispatch status as per schedule. - Provide necessary support to Sales Team for organsing sales. - Attend customer calls, record customer queries, refer it to concerned Salesperson and co-ordinate for quick response. - Maintain record of...

**Key Responsibilities**: 1. Record Keeping: - Maintain accurate and up-to-date records of shipments, including delivery information and related documentation. 2. Coordination: - Coordinate with vendors, suppliers, and customers to ensure timely and efficient delivery of shipments. - Establish and maintain effective communication channels with...

Manager - Customer Service Operations (Cloud & Security Customer Service Operations) - B3201_2Date: 3 Oct 2023Location: Mumbai, IndiaCompany: Tata CommunicationsJob Family DescriptorManage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between...

Manager - Customer Service Operations (Cloud & Security Customer Service Operations) - B3201_2Date: 3 Oct 2023Location: Mumbai, IndiaCompany: Tata CommunicationsJob Family DescriptorManage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between...

**About US** Altius started its operations in early 2002 as consultants and has rapidly grown into a diversified company with zealous experts from various sectors catering to our Clients transformation. We handle customer lifecycle management through our Digital Marketing, Information Technology & Business Process units. We help brick & mortar businesses go...