Customer Service Executive

2 weeks ago


Andheri Mumbai Maharashtra, India SKL Shipping and Logistics Full time

**Roles & Responsibilities**:
Serve as the main point of contact for clients, providing assistance and support for all inquiries and requests related to their shipments.

Coordinate with internal departments, including operations and sales, to ensure the timely and efficient movement of goods.

Prepare and process shipping documentation, including bills of lading, invoices, and export/import documentation.

Track and monitor shipments to ensure on-time delivery and provide regular updates to clients.

Handle customer complaints and concerns in a professional and timely manner, working to resolve issues and ensure customer satisfaction.

Communicate with carriers, vendors, and other service providers to coordinate logistics and resolve any issues that may arise.

Maintain accurate and up-to-date records of customer interactions and transactions using our CRM system.

Assist in the development and implementation of customer service policies and procedures to improve efficiency and customer satisfaction.

Provide support to the sales team by preparing quotations, proposals, and presentations for potential clients.

Stay informed about industry trends, regulations, and best practices to ensure compliance and provide expert advice to clients.

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Import & Export: 2 years (preferred)
- Customer service: 2 years (preferred)
- Co-ordinator: 2 years (preferred)

Work Location: In person



  • Andheri, Mumbai, Maharashtra, India Zoof software Solutions Full time

    Looking for fresher customer service executive for logistics company Pace Projects. We are an international logistics company focusing on timely and efficient deliveries. What we require: 1) Solve customer queries and inquires 2) Track shipments and inform customers where they are 3) Be prompt and quick in resolve issues 4) Escalate shipments that are...

  • Customer Service

    3 weeks ago


    Andheri, Mumbai, Maharashtra, India Asit C Mehta Investment Interrmediates Full time

    **Job ID**: Customer Service Executive **Role**: Customer Service Executive **Department**: Operations - Customer Service **Location**: Andheri East, Mumbai, Maharashtra **Designation**: Executive to Associate Manager **Reporting structure for the position**: Head - Operations - Customer Service **No of Position Vacant**: 1 - Preparing & sending...

  • Customer Service Executive

    Found in: Talent IN C2 - 3 weeks ago


    Andheri, India NationMind Infoservices Private Limited Full time

    NationMind Infoservices Private Limited is currently seeking a Customer Service Executive to join our team. As a Customer Service Executive, you will be responsible for providing outstanding customer service and support to our clients. You will serve as the main point of contact for customers, addressing their inquiries and resolving any issues they may...


  • Andheri, Mumbai, Maharashtra, India Shaadi.Com Full time

    **Company Overview**: **Position: VIP Service Executive** Location: Andheri East (Sakinaka) **Responsibilities**: 2. Handle inquiries, concerns, and requests from VIP clients promptly and professionally. 3. Build strong relationships with clients to ensure their satisfaction and loyalty. 5. Collaborate with internal teams to resolve client issues and...

  • Customer Service

    1 week ago


    Andheri, Mumbai, Maharashtra, India Asit C Mehta Investment Interrmediates Full time

    **Job ID**: Customer Service **Role**: Customer Service Executive **Department**: Operation Customer Service **Location**: Andheri East, Mumbai, Maharashtra **Designation**: To Be Discussed **Reporting structure for the position**: Head - Operation Customer Service **No of Position Vacant**: 1 - Preparing & sending various MIS reports to concerned...


  • Nagpur, Maharashtra, India Sath Outsourcing Service pvt. Ltd. Full time

    A Social Media Specialist is a skilled professional responsible for developing and executing social media strategies. They create engaging content, optimize company pages, and foster community interaction. With expertise in social media marketing and analytics, they drive customer engagement, website traffic, and revenue growth. **Job Types**: Full-time,...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Bengali Process)** **Job Details & Requirements** **Designation: Customer Service Associate (Bengali Process)** Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak Bengali...

  • Customer Service Executive

    Found in: Talent IN C2 - 3 weeks ago


    Andheri, India acme-services Full time

    JobdescriptionImhiring for the position of Customer Service Executive at a leadingMNC TPA company located in Marol Andheri.Job Responsibilities:Provide precise resolution to customer queries with a customerfirstapproach. Efficiently manage both inboundand outbound calls to ensure a seamlessexperience. Establish and maintain trustthrough clear and...


  • Mumbai, Maharashtra, India Paramount Health Services Full time

    **Company Description** Paramount Health Services(TPA) Pvt. Ltd. (PHS) is a Third Party Administrator (TPA) in the Health Insurance Sector, servicing all insurance companies. PHS adds value to basic health insurance policies for individuals through its network of healthcare service providers, medical care standardization, claims management, client...


  • Andheri, Mumbai, Maharashtra, India Exemplarii HR Consulting LLP Full time

    **Job description**: - Experience in HVAC (Air conditioning system) industry. - Maintaining records of customer service requests in the CRM system or logging complaints in Excel. - Coordinating with field technicians or service teams to schedule appointments for repairs as per customer needs. - Making and submitting repair quotes and AMC...


  • Andheri, Mumbai, Maharashtra, India Exemplarii HR Consulting LLP Full time

    **Job description**: - Experience in HVAC (Air conditioning system) industry. - Maintaining records of customer service requests in the CRM system or logging complaints in Excel. - Coordinating with field technicians or service teams to schedule appointments for repairs as per customer needs. - Making and submitting repair quotes and AMC...


  • Andheri, Mumbai, Maharashtra, India Digital placement Full time

    We are looking for customer service executive and also for chat process Eligibility: - Graduation with minimum 6 months of customer service or backed experience required. Must have excellence communication in English. Work from office process. Working hour's: - 8am to 8pm any 9 hours of shifts. Week off: - Any one rotational Saturday or...


  • Mumbai, Maharashtra, India SBI Mutual Fund Full time

    We are looking to hire a Customer Service Executive to bring in excellence in service in Mumbai. Candidate needs to be service oriented, excellent communicator and able to handle customer inquiries accurately, promptly and within TAT.


  • Andheri, Mumbai, Maharashtra, India EINSATZ Technologies Full time

    Male or Female both are welcome. - Average, Basic, Good English Speaking or Excellent English Speaking. - Salary depends upon the final interview or process selection. - Job nature only Lead Generation Process (Convince to the customer for Appointment) - Salary Fixed on Attendance. - Huge incentives as per performance. **Job Types**: Full-time, Regular /...


  • Andheri West, Mumbai, Maharashtra, India Sanjar e Solutions Full time

    **Job Title: Customer Service Executive** **Company**: Sanjar E Solutions **Job Location**: Andheri West, Azad Nagar, 400058 Mumbai **Job Type**: On-site **Pay Range**: INR 12,000 - 23,000 **Work Hours**: 11:00 AM - 7:00 PM **Minimum Qualifications**: - 12th pass or equivalent - Minimum 3 months of relevant experience - Excellent communication skills...


  • Mumbai, Maharashtra, India Talent Hub Acquisition REsource LLP Full time

    **Little Muffet** Fashion Club for Kids. 0ffice address: Little Muffet, Ground Floor, Flat no.1, Ami Ram Krishna Building, Happy Home Society, Nehru Road, Vile Parle East, Near western expressway. Job Role: Customer Service Executive With Excellent English Communication and interpersonal skills. Work from office (Monday-Saturday: 10AM-7PM) Salary...


  • Andheri, Mumbai, Maharashtra, India CRP Full time

    Managing the Data in Excel - giving Description product information to team. - Filing employee details including contact information and credentials - Conducting training and called them and follow up with joiner - Rerouting calls to employee to their departments when advanced solutions are needed. - Managing orders and ensuring their prompt delivery. - Can...


  • Mumbai, Maharashtra, India Yes Securities Pvt Ltd Full time

    **We Are Hiring FRESHER for Yes Securities as a Customer Servicing Executives !!!!** **About Us**: YES SECURITIES, a wholly-owned subsidiary of YES BANK, is one of the leading financial advisors in India, offering a gamut of services such as Investment Banking, Merchant Banking, Institutional and Equity Research, Institutional Sales, Portfolio Investment...


  • Andheri, Mumbai, Maharashtra, India Shaadi.Com Full time

    **Company Overview**: **Key Responsibilities**: 2. **Problem Resolution**: Troubleshoot and resolve customer issues promptly, ensuring high levels of customer satisfaction. 4. **Sales Support**: Provide support to customers interested in premium services, upselling when appropriate, and contributing to the achievement of sales targets. 5....


  • Andheri East, Mumbai, Maharashtra, India Western Rubbers India Pvt Ltd Full time

    Customer Relationship Executive Keeping customers updated about the orders Resolving customer complaints quickly and efficiently. Identifying customer demands and requirements. Dealing with people of different backgrounds and temperaments Coordinate with the operation,sales and production team Customer satisfaction Payment Follow Up Coordination with...