Repeat Complaint Analysis Role for a Leading Bank

**Complaints_Nodal Escalations For a Leading Bank**: - From 4 to 8 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior **Roles and Responsibilities** - 1. Download complaints from CMS portal on daily basis. - 2. Upload quality and complete responses on CMS portal. - 3. Action all Advisories by representing them to BO or arrange for...

Roles and Responsibilities Retail Channel Production Support Role with leading Bank Key Responsibilities: Manage production technical support for incident tickets logged by user and other customersupport units. Liaise with business and other stakeholders for periodic reviews of issues and addressingbusiness challenges via fixes in system. Perform...

**Quality role For a Leading Bank**: - From 2 to 7 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior **Roles and Responsibilities** - RCA/Analysis of customer’s complaints. - Monitoring, Inspecting and proposing measures to correct or improve an organizational process. - Developing quality control processes and framework. - Should be...

**Retail Channel Production Support Role with leading Bank**: - From 6 to 11 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior **Roles and Responsibilities** Retail Channel Production Support Role with leading Bank**Key Responsibilities**: Manage production technical support for incident tickets logged by user and other customer - support...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to...

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to...

**Group Company**: HDFC Bank Limited **Designation**: Virtual Care-Phone Banking Officer (77_1702_100019) **Office Location**: MIDC Andheri East Mumbai (Branch) **Position description**: **Escalation handling & Query handling on the floor** - 1st level escalation call handling and 100% accurate resolution on Calls received at the PhoneBanking during the...

Roles and Responsibilities Key Responsibilities: Manage production technical support for issues logged by user and other customer support units Stakeholder management within different business units etc . Perform jobs like incident analysis / review, impact analysis of critical issues, detailed technicalanalysis of complex issues Periodic review of...

**TMO role For a Leading Bank**: - From 3 to 8 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior **Roles and Responsibilities** The scope of job would broadly encompass all market risk related report preparation - day end and intraday, limit set up, changes and periodical inputs for reviews; portfolio valuation and workings on valuation...

**Infosec Governance role For a Leading Bank**: - From 10 to 18 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior **Roles and Responsibilities** - Regulatory Compliance Assessment on regulatory guidelines/requirements - Security policy documentation - Strong domain knowledge of cyber security domains - Coordination, ensuring data collation,...

Roles and Responsibilities Key Responsibilities Lead an agile cross-functional squad in conceptualizing and executing CX initiatives from a cultural, behavioral and mind-set shift perspective Run daily agile discussions, maintain squad charter, manage tracker/backlog, debottleneck and troubleshoot issues Coach the team on rapid execution...

**Vendor Audit role For a Leading Bank**: - From 2 to 6 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior **Roles and Responsibilities** The 3rd Party Security Risk Manager, Managing / performing security assessments of vendors, service providers and 3rd party companies that manage systems or information for the Bank. Review services...

**M/SM - Regulatory Escalations role For a Leading Bank**: - From 4 to 9 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior **Roles and Responsibilities**Key Responsibilities**: To resolve the complaints by referring them to various units lke branches, RAC centres, product teams etc. - To provide complete and quality response to customer and...

**Corporate Card role with Leading Banking Organisation**: - From 8 to 13 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior **Roles and Responsibilities** **Corporate Card role with Leading Banking Organisation** Key Responsibilities - Act as Technology Consultant to Business Team to ensure requirements are fulfilled with min changes to...

Role / Job Title:  Product Lead - NRI Function/Department:  Retail Liabilities Job Purpose: A product leadership role in the Non-Resident (NRI) Banking unit, reporting to the Product Head NRI Business. Responsible for overall Product charter for NR business for the Bank by leading the team and collaborating closely with internal and external...

Role / Job Title:  Product Lead - NRI Function/Department:  Retail Liabilities Job Purpose: A product leadership role in the Non-Resident (NRI) Banking unit, reporting to the Product Head NRI Business. Responsible for overall Product charter for NR business for the Bank by leading the team and collaborating closely with internal and external...

Description - ExternalBusiness FunctionGroup Legal, Compliance & Secretariat ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold...

**Talent Acquisition - IT role For a Leading Bank**: - From 4 to 6 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior **Roles and Responsibilities** - Industry is open but BFSI exp will be preferred - not mandatory- Role:_Other - Salary:_ Not Disclosed by Recruiter - Industry:_Banking - Department:_Other - Role Category:_Other - Employment...

**FP&A Wholesale Banking with leading Bank**: - From 3 to 8 year(s) of experience - ₹ Not Disclosed by Recruiter - Mumbaior **Roles and Responsibilities** The role would be responsible for: - 1. Strategic planning (long-range and short-range plans) - 2. Annual budgets, mid-term course correction planning, quarterly forecasting, - 3. Monthly MIS...

Description - External Business Function Group Legal, Compliance & Secretariat ensures that the bank‘s interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to...