Email Deliverability Associate
2 weeks ago
MoEngage is an insights-led customer engagement platform, trusted by 1,200+ global consumer brands. As a **_Great Place to Work Company_** we are a young, fast-paced and intelligent customer engagement platform that fosters a culture of innovation, ownership, freedom, and fun while building future-ready technology products. Sitting at a conflux of diverse technologies like _Artificial Intelligence, Big Data, Web & Mobile platforms_, MoEngage technology analyzes billions of data points generated by customers and their devices in order to predict their behavior and engage them at every touchpoint throughout their lifecycle with personalized communication.
In just eight years since our inception, we have worked with **leading Fortune 500 brands **such as** Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee **along with internet-first brands such as **Flipkart, Ola, OYO, Bigbasket, and Sharechat, **with a global presence that encompasses **35 countries. **We currently have offices in San Francisco, Boston, London, Dubai, Ho Chi Minh city, Bangkok, Kuala Lumpur, Singapore, Sydney, Vietnam, Berlin, Jakarta, and Bengaluru.
The care we give to our customers is quite high Our achievement of top service and support ratings in **Gartner's Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports** is a testament to that. Another commendable quality is our people-centric culture, as we have recently been included in **Battery Ventures' top 25 private cloud computing companies**. As recognized by the** DivHERsity** Awards, we are one of the top 20 diversity companies in the world, while the** Economics Times **names us as one of the Top Organizations for Women.
Will you be able to thrive in a fast-paced environment where innovation, speed, and customer-centric thinking are the norm? Is it your passion to uncover opportunities others are unaware of and to champion them? Do you crave ownership and a chance to be a part of something that matters? If so, this may be a worthwhile opportunity for you
**Requirement**
- Must have skills:
- Bachelor’s degree in Computer Science or related field.
- Effective oral and written communication skills
- Preferred skills:
- Understanding of technologies like HTML, REST API, python
**Role & Responsibilities**:
- Help our customers reach and maintain good domain health
- Collaborate with support, engineering, and product teams to help them understand deliverability nuances and offer expertise in any customer issues
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