Onboarding Intern

4 days ago


Bengaluru, India Limechat Full time

**Overview**:
Founded by Aniket Bajpai and Nikhil Gupta, alum of IIT Delhi, LimeChat is the world's first Level 3 AI, human-level chatbot startup that enables D2C brands to leverage conversational marketing and provide the industry's best customer support automation.

By using the power of human-level AI conversations LimeChat is currently able to increase campaign conversions by 3x, reduce support workloads by 70%, and improve customer satisfaction by creating the most compelling user experiences for D2C brands.

We have quickly grown to service 150+ clients and build a team of 60+ rockstars. Our clientele includes top D2C brands of India such as Wow Skin Science, Mosaic Wellness, Mamaearth, Neeman’s, etc.

**Responsibilities**:
Onboard new customers to LimeChat Products - educate customers, help solve operational problems, and ensure smooth adoption of our products- Provide product trainings and demonstrations during the engagement
- Own product adoption and quick value realisation for clients
- Enhance experience for all client users- Project manage the onboarding journey for timely and effective implementation of Limechat- Efficiently manage time to focus on essential activities
- Work with other onboarding team members to ensure a tightly run project
- Preempt and highlight any challenges in the onboarding journey to the client
- Create best practices for customer onboarding to deliver a wow experience for clients
- Become an expert in Limechat's product and educate customers on the use and benefits of our products
- Work closely with Sales, Support, Billing, and other Technical teams to ensure an exceptional customer experience and take care of any customer issues
- Be a customer advocate while capturing customer feedback and reporting requests to Product Management and Development

**Requirements**:
**Must-haves**
- Possess strong written, and verbal communication skills with excellent presentation skills
- Confident, high energy, self-motivated, and a true team player
- Desire to work and excel in a fast-paced environment
- Excellent multitasking and project management skills
- A startup mentality with a bias to action
- Have a great data-driven & process-oriented approach
- Quick learner with execution orientation who is outcome-focused.
- Excited by working with a product that is constantly evolving.
- Well-organized, with high attention to detail and the ability to prioritize

**Good to have**
- Experience in a customer-facing role, such as Customer Success, Customer Onboarding, Business Consulting
- Proficiency with MS Office / GSuite

**Why LimeChat?**:
We pride ourselves on our culture at LimeChat. These are the top 7 words that encapsulate our mindset.

**Agile** - **Collaborative** - **Challenging** - **Hustle** - **Energetic** - **Inspiring - Brave**

At LimeChat, our team has some of the brightest and most ambitious minds in the country. We would describe most of our team as Type A personalities - ambitious individuals confident in their abilities and willing to work hard to achieve their goals. When such team members push each other to get better, you shift from good to outstanding.

It's tough working at a rocketship startup, but it is rewarding in terms of personal growth. We give complete ownership of projects to our employees because we trust they will do a great job and deliver. Ownership often involves stumbling into the unknown, but more often than not, you come out stronger and feel satisfied at the end of it. That has been the reason why we have consistently been able to solve hard problems.

We don't measure your productivity based on work hours. We measure your performance based on your initiatives to create and implement new ideas to help shape the future of the company. Problem-solving isn't an asset; it's an expectation. We look forward to building something truly remarkable together.

**Some Quotes We Live By**

"It's okay to fail. It's not okay to not try"

"Do the right thing when others are not looking"

**Benefits**:
We also offer a range of benefits such as
- **
Re-location Allowance** (We make your shift to Bangalore easy)
- ** Wellness Allowance** (Gym, Yoga, Spa, Meditation, etc.)
- ** Wellness Holidays** (One long weekend every month)
- ** UpSkilling Allowance & Subscriptions** (Udemy, Medium, etc.)
- ** Health Insurance** (Full Family Coverage included)
- ** Work Laptop** (Latest Windows/Mac)
- ** Travel Allowance** (Uber Business)

**Job Information**:
City

**Bangalore**
***

State/Province

**Karnataka**
***

Country

**India**
***

Industry

**Technology**
***

Zip/Postal Code

**560102



  • Bengaluru, India sharechat Full time

    **Internship Overview**: ShareChat is looking for a Kannada Intern - Content and Operations, with a critical and analytical mindset who can handle various strategic responsibilities like creator onboarding operations, creator identification, and stakeholder management. You should be able to manage projects, and generate valuable insights, interfacing across...


  • Bengaluru, Karnataka, India BiteSpeed Full time

    We're Building Something Special:">Company Overview- BiteSpeed is a Sequoia-backed SaaS startup revolutionizing e-commerce with its AI-native Marketing, Support & Sales suite.- Our mission is to empower e-commerce brands worldwide with innovative solutions and exceptional customer experiences.A New Chapter for Customer Success:The Job Description- We're...


  • Bengaluru, India Swific Technology Pvt. Ltd. Full time

    **About **Lio** Lio is one app for all your data. For people from all walks of life, be it small entrepreneurs, students, farmers, homemakers, and many others, Lio strives to put all these people at ease when handling a large quantum of data. As represented in our logo, the dot, bindu, stands for the first unit of life and when combined with other dots...


  • Bengaluru, India Swific Technology Pvt. Ltd. Full time

    About Lio Lio is one app for all your data. For people from all walks of life, be it small entrepreneurs, students, farmers, homemakers, and many others, Lio strives to put all these people at ease when handling a large quantum of data. As represented in our logo, the dot, bindu, stands for the first unit of life and when combined with other dots from our...


  • Bengaluru, Karnataka, India NeoDove Technologies Pvt. Ltd. Full time

    **About the Role**: We are excited to announce an opportunity for a Client Onboarding to join our team at NeoDove. As a Client Onboarding, you will play a vital role in ensuring our clients have a smooth and successful onboarding experience with our SaaS CRM platform. **Key Responsibilities**: - Assist in the onboarding process for new clients, including...

  • Seller Onboarding

    1 week ago


    Bengaluru, India Career flight consultancy Full time

    **JOB DESCRIPTION** - To work as Seller Onboarding Specialist to onboard sellers from end to end by helping them clarifying their questions and resolving all integration issues. - Plan and meet the weekly target to onboard sellers. - Understand business flows, tools, trouble shoot and support seller issues using tools. - Highlight issues, share progress and...


  • Bengaluru, Karnataka, India Nova Benefits Insurance Brokers Full time

    **About NovaBenefits** NovaBenefits is on a mission to provide the best in class health and wellness benefits for employees in India. We envision that a vast majority of the county's population will get better access to high-quality healthcare through their employers. - We are a tech-first company and believe that technology can make this vision a reality...

  • Service Associate

    7 days ago


    Bengaluru, India IBM Full time

    **Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. To lead in this new era of technology and solve some of the world's most...


  • Bengaluru, India BlitzScale Full time

    Onboarding Head Role Charter:Depending on the function, the role is to identify problem statements specific to the function, design solutions, and drive end-to-end execution, while managing existing processes and team structure. The following are only a few function-specific problems: - Lead a team of 15 onboarding members and 10 members of support functions...


  • Bengaluru, India Fulfil.io Full time

    The Customer Onboarding Associate will focus on onboarding new Fulfil customers on to our platform. You will work hand in hand with an Onboarding Specialist to craft an exceptional experience for merchants as they bring their entire merchant operations processes onto Fulfil. You will obsess over deadlines and work cross-functionally with multiple internal...


  • Bengaluru, Karnataka, India Srishti Software Full time

    Welcoming newly hired employees and executing the engagement plan throughout the onboarding journey; managing the end-to-end onboarding process, ensuring a great experience for new employees and a smooth start into their roles. - Preparing and distributing onboarding welcome gifts. - Creating clear policies and employee handbooks that explain company...


  • Bengaluru, Karnataka, India IG Group Full time

    Job Title Client Onboarding Solutions SME Job Description Client Onboarding Solutions SME Join our team as a Client Onboarding Solution SME to drive global onboarding initiatives. This role is pivotal in ensuring seamless client onboarding and enhancing client journeys. Be the key contact for stakeholders, escalating issues, and exploring new...


  • Bengaluru, Karnataka, India IBM Full time

    Introduction The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can...


  • Bengaluru, Karnataka, India myGwork Full time

    About the RoleWe are seeking a skilled Onboarding Specialist to join our team at myGwork. In this role, you will be responsible for onboarding new sellers to the Amazon .IN platform and providing timely and accurate operational support to 3rd party Sellers.Key Responsibilities:Act as the primary interface between Amazon and our 3rd party sellers, providing...


  • Bengaluru, Karnataka, India IBM Full time

    Introduction The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can...


  • Bengaluru, Karnataka, India IBM Full time

    Introduction The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can...


  • Bengaluru, India Mintskill HR Solutions Full time

    Job Information Industry - Financial ServicesWork Experience - 0-2 yearSalary - Upto 15K per month - PPO opportunityCity - Sanjay Nager - BangaloreState/Province - KarnatakaCountry - IndiaZip/Postal Code - 560094- Our client is one of the best financial planners in Bangalore, offers comprehensive financial planning for senior citizens and wealth management...


  • Bengaluru, Karnataka, India IBM Full time

    Introduction The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can...

  • Onboarding Associate

    7 months ago


    Varthur, Bengaluru, Karnataka, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** - People management for a small team to include development work allocation, training and escalations. - Client facing, single point of contact responsible for the end-to-end client experience and satisfaction during the in-scope product implementations - Responsible for multi-entity, multi-jurisdiction client onboardings and product &...


  • Bengaluru, India Deluxe Full time

    Deluxe Media Inc., a wholly owned subsidiary of Platinum Equity, is a global leader in media and entertainment services for film, video and online content. Since 1915, Deluxe has been the trusted partner for the world’s most successful Hollywood studios, independent film companies, TV networks, exhibitors, advertisers and others, offering best-in-class...