Relationship Officer

3 weeks ago


India Ujjivan Small Finance Bank Full time

**Relationship Officer
- Micro Mortgages**:
Multiple locations
- Department- EAST BUSINESS- Job posted on- Apr 15, 2024- Employment type- PermanentII. ROLE PURPOSE & OBJECTIVE

1. Lead Generation - Conduct regular marketing and sales activities to generate leads from

the identified markets

2. Dealing with the Customers
- Engage with the customers at the front end to ensure smooth

conversions from lead stage to disbursement and also repayment, recovery and retention.

III. SIZE OF THE ROLE

FINANCIAL SIZE NON-FINANCIAL SIZE
- Shall be expected to manage a portfolio

of Rs.5 Cr. Progressively
- Managing a single product across the branch catchment area - Managing a customer base of 100 customers progressively

V. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS

**Qualifications**:
Experience(Years

and Core

Experience Type) - 2 years in sales and documentation of loans of which at least 1 years in Housing Loans, home loans or loan against property in an NBFC/ Bank/HFC. Mixed experience of Sales & Credit is acceptable, but should be predominantly in sales

Certifications - Relevant certifications shall be an added advantage

Functional Skills - Knowledge of Secured loans/ Mortgage Loans - Sales and marketing skills - retail financial products - Communication Skills - fluent in the local language & can read-write basic English - Equipped enough to read and understand the legal papers

Behavioral Skills - Sound Product knowledge - Willingness to travel across the branches and catchment to expand the business - Managing customer relations - Performance oriented

Competencies - Good Computer Knowledge

VI. KEY INTERACTIONS

INTERNAL EXTERNAL
- Branch Managers
- Regional Operations, Credit
- IL Loan Officers, CROs
- Area Technical Manager - Legal Vendors - External marketing agencies - Competitor Counterparts


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