Customer Relationship Officer

3 weeks ago

India Ujjivan Small Finance Bank Full time

**Customer Relationship Officer**:
Multiple locations
- Department- SOUTH BUSINESS- Job posted on- Nov 27, 2023- Employee Type- Permanent- Experience range (Years)- 0 - 2 years**Group Company**: Ujjivan Small Finance Bank

**Designation**: Customer Relationship Officer (UB-MB-SB-CRO)

**Office Location**: South 1724-Piriyapatna, South 1103-Mathikere, South 1105-Magadi Road, South 1106-RT Nagar, South 1107-HAL, South 1110-Whitefield, South 1113-Banaswadi, South 1114-Ramanagar, South 1117-Maddur, South 1118-Sahakaranagar, South 1119-Yelahanka, South 1120-Channapatna, South 1123-Dharwad, South 1124-Hosur, South 1128-Belagavi, South 1130-Krishnagiri

South 1131-Haveri

South 1132-Davangere

South 1133-Tumakuru

South 1135-Tirupathur

South 1139-Shivamogga

South 1145-Gadag

South 1150-Rajajinagar

South 1152-Vaniambadi

South 1153-Nanjangud

South 1155-Palacode

South 1161-Bailhongal

South 1162-Gokak

South 1164-Ambur

South 1165-Athani

South 1167-Vellore

South 1169-Erode

South 1170-Thiruvannamalai

South 1171-R S Puram

South 1172-Salem

South 1174-Jamkhandi

South 1176-Arcot

South 1179-Gobichetipalayam

South 1181-Komarapalayam

South 1184-Sundarapuram

South 1186-Ramanathapuram

South 1188-Mettupalayam

South 1189-Udumalaipettai

South 1191-Dharapuram

South 1193-Ernakulam-North

South 1194-Palluruthy-Kochi

South 1195-Bodinayakanur

South 1197-Pondicherry

South 1198-Sathyamangalam

South 1602-Periyakulam

South 1606-Cherthala

South 1607-Dindigul

South 1608-Panruti

South 1609-Virudhachalam

South 1610-Cuddalore

South 1611-Gudalur

South 1612-Coonoor

South 1613-Ooty

South 1616-Thrissur

South 1618-Anaimalai

South 1622-Kunnamkulam

South 1623-Haripad

South 1624-Triprayar

South 1628-Kumbakonam

South 1629-Gundlupet

South 1630-T Narasipura

South 1631-Trichy

South 1632-Chamarajanagar

South 1633-Hoskote

South 1634-Mannargudi

South 1635-Bannerghatta Road

South 1638-Vadalur

South 1639-Thiruvarur

South 1642-Mayiladuthurai

South 1643-H D Kote

South 1645-Rajapalayam

South 1647-Kanchipuram

South 1648-Sivakasi

South 1649-Ambasamudram

South 1650-Rasipuram

South 1651-Nelamangala

South 1652-Tenkasi

South 1653-Cumbum

South 1657-Thirunelveli

South 1658-Nagercoil

South 1659-Pandavapura

South 1660-Madurai

South 1661-Chengalpattu

South 1662-Manjoor

South 1663-Tambaram

South 1674-Velachery

South 1682-Porur

South 1694-Mapusa

South 1703-Kottayam

South 1704-Kozhikode City

South 1706-Thiruvananthapuram Main

South 1646-K R Pete

South 1655-Aruppukottai

South 1183-Paramathivelur

South 1134-Chitradurga

South 1147-Chintamani

South 1644-K R Nagar

South 1121-Chikkaballapur

South 1625-Srirangapatna

South 1619-Vasco

South 1725-Pattukottai

South 1603-Paravur

South 1627-Thiruvaiyaru

South 1641-Kottarakara

South 1182-Tiruchengodu

South 1728-Ottapalam

South 1730-Sindhanur

South 1731-Gangavathi

South 1156-Sira

South 1640-Kollegala

South 1605-Vaikom

South 1637-Chikodi

South 1681-Mogapair

South 1160-Sarjapur Road

South 1636-Karunagappally

South 1685-Nethanahalli

South 1122-Uttarahalli

South 1729-Kallakuruchi

South 1701-Puttur

South 1700-Hosapete

South 1615-Alappuzha

South 1108-Chamarajpet

South 1168-Chikbannavara

South 1626-Mysuru-Double Road

South 1112-Chandra Layout

South 1142-Mysuru Hebbal

South 1146-Dharmapuri

South 1126-Hubballi

South 1144-Tiptur

South 1111-HSR Layout

South 1654-Sankarankovil

South 1116-Chandapura

South 1109-Lingarajapuram

South 1143-Bhadravathi

South 1173-Kengeri

South 1102-Koramangala

South 1759-Kovilpatti

South 1761-Attur

South 1668-Iruppu

South 1705-Udupi

South 1721-Kannur

**Position description**: Customer Relationship Officer

**Primary Responsibilities**:

- Business Financials Meet the set targets on GL in terms of open market acquisition and repeat GL loans Convert GL customers family member and referrals for Family Banking in terms of opening Savings Accounts and maintaining minimum balance Actively source term deposits FD and RD from Family members of GL customers Offer suitable Insurance products to customer and family members to provide adequate insurance coverage Identify GL customers who can be potentially given Individual loans either unsecured secured Service Unsecured IL requirements of the customer Refer quality leads of Secured loans to respective loan officers Share customer insightsproduct related feedback with the ACRM Customer Ensure customers and Family members are educated about entire bouquet of banking products Loans GLIL Secured Deposits Insurance offered by Ujjivan Interact with customers in a courteous and professional manner provide prompt efficient and accurate services Ensure timely insurance claim settlement for hisher customers Resolve customer queries pertaining to GL IL Family Banking within specified timelines Internal Process Identify and conduct surveys of new working areas for group formation and conducts projection meeting for GL and Family Banking Group Loans Fill customer profile forms Lo

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