Customer Relationship Manager
3 weeks ago
We are Hiring Customer Relationship Manager for Leading & Luxurious Retail Showroom
Location- Salem
Responsibilities:
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.
Requirements Requirements:
- A bachelor’s degree in administration or a related field.
- A minimum of 3 years’ experience.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
Requirements
Minimum 3 to 5 years of relevant working experience in corporate secretarial industry Extensive knowledge and proven experience in management of the Company Secretarial function for private limited companies Experience with significant legal entity governance, corporate transactional and regulatory structure reporting Excellent understanding of Companies Act Knowledge of MS Office suite Gender: Male Age: 30 to 35
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