Customer Service Representative(Csr)

4 months ago


Pune Maharashtra, India Yorshr Full time

**Greetings**

We are leading HR consulting agency (YORSHR SERVICES Pvt. Ltd) in Pune since 1decade. We are predominantly in Recruitment IT and Non IT, HR Outsourcing, Contract Staffing, Career Counselling, and Training & Development.

Currently, we are having an excellent opening with our esteemed client for Customer Service Representative.

One of Our Esteemed Client Company from over two decades of expertise in manufacturing and retailing, Client Company is an online furniture brand that showcases clever, unique, innovative and state-of-the-art furniture. Most of their products are designed and shaped considering Indian homes, so they are multi-functional and smartly space-saving. With an eye to detail, all their products are manufactured entirely at a manufacturing unit in Pune using highly automated production and eco-friendly materials.Company delivers and installs right to your doorstep, anywhere in India.

Client Company products are available across India and can be purchased from their website, Flipkart or Amazon

**Job Brief**:
We are looking for a Customer Service Representative to provide first class customer Service experience through front end customer engagement.

**Position
- Customer Service Representative**

**Location - Pune**

**Key Skills -Excellent Communication Skills,Coordination skills**

**Job Responsibilities-**
- Receiving inbound customer calls
- Scheduling Service appointments
- Answers incoming customer calls and greets customers warmly and assists with any customer issues or questions.
- Takes payment information and other required information such as addresses and phone numbers for customer checkout.
- Providing assistance with existing Service orders
- Maintains accurate customer records
- Provides highest level of customer service
- Weekly/monthly reporting
- Cultivating vendor relationships
- Other duties as assigned
- Must be familiar with manufacturer and extended warranty programs
- Must have strong communication and organizational skills
- Computer, data entry and clerical experience is preferred
- Must have good organizational skills

**Requirements-**
- Must have Excellent Communication Skill.
- Computer Knowledge is must.
- Must have excellent customer service skills.
- Data entry skills preferred.
- Must have good organizational skills.

**Contact on
- +91 9028020580**

**Thanks & Regards,



  • Malad, Mumbai, Maharashtra, India Tech Mahindra Business Services Limited Full time

    International Customer Representative (CSR) Solving Queries of Customers having an issue with Phone bills and Network Related Simcard Issues. 5 Days Working 2 Days Rotational offs 24/7 Rotational Shift 9.5 Hrs Working Eligibility - HSC or Graduation with 6 months of international experience in bpo company. Additional Benefits: Pick and Drop...


  • Pune, India Shubh Developers Full time

    Hi There, We the foundation of Maya Group are looking for a energatic, focussed Corporate Social Responsbility (CSR) Executive cum front desk Manager who can generate the porspects for CSR donations and handle the floor as well. Keep the office in order. Act as liaison between the Director and Clients. Answer phone inquiries, direct calls, and provide basic...


  • Bandra, Mumbai, Maharashtra, India Melot Technologies Private Limited Full time

    **Job Profile** - Customer Service Representative (CSR) **Location** - BKC, Mumbai **Exp. Required** - Min. 6 Months **Qualification** - Any Graduation **Workdays & Timings** - Monday to Saturday (9.00 AM to 6.00 PM) **Job Responsibilities -** Fresh desk (CRM rule). - Coordinate with internal departments to ensure effective issue resolution and...


  • Pimpri-Chinchwad, Maharashtra, India WIDE SOFTECH LTD Full time

    Customer service representatives (CSR) duties and responsibilities: Customer service representatives are often a client’s primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing...


  • Navi Mumbai, Maharashtra, India Neural IT Pvt. Ltd. Full time

    **Client Servicing Representative (US Voice Process)-NIGHTSHIFT** **Industry Type**: CRM / Call Centres / BPO **Designation**: CSR / Sr. CSR **Qualification**: Minimum HSC Passed **Experience**: 6 months to 4 years **Skills Required**: - Excellent Communication skills. - Negotiation skills. - Knowledge of US Collection / Sales process. - Computer...


  • Ambegaon Budruk, Pune, Maharashtra, India Unified iSolutions Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company - **TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...


  • Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...


  • Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...


  • Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...


  • Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...


  • Pune, Maharashtra, India Avient Full time

    **Job Specification**:Customer Service Representative **Job Location**:F-27,** **MIDC Ranjangaon, Tal-Shirur, Pune - 412 220, Maharashtra, India. **Job Summary**: The Customer Service Representative is the primary point of contact for an assigned group of customer accounts. The purpose of the Customer Service function is to serve as the face to the customer...


  • Baner, Pune, Maharashtra, India Talentnauts Full time

    We are hiring for customer support representative (CSR) for Baner Pune location. - Higher Secondary Certificate, Diploma, or equivalent qualification. - 2- 4 years of customer service experience in a call center in the US time zone. - Proficient in using modern CRM systems with accuracy and speed. - Active listening and effective verbal and written...


  • Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...


  • Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...


  • Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...


  • Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...


  • Pune, Maharashtra, India Medi Transcare Pvt. Ltd. Full time

    **CSR- Customer Service Representative** **Job description / KRAs**: - Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice - Responsible for collecting field level data as required - Responsible for identifying customer needs and closing...


  • Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...


  • Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...