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Help Desk Executive

3 months ago

Mumbai Maharashtra, India Harjai Computers Full time

**Venue:

- ** F-wing, ground floor, Akshar Business Park, Sector 19F Vashi Rd, Sector 19F, Vashi, Navi Mumbai, Maharashtra 400703

**Contact Person**:

- Mihir

**Details need to ask to client during kick off call**

**During kick off meeting along with Technical panel preferred
- Roles Req understanding
- Help Desk Executive

Experience details Min Max
- 2-4 years

Location
- Turbhe, Navi Mumbai- Budget
- 17-20k monthly in hand salary

Mandatory skill
- Receive request from Field.
- Capture the same in QAD (ERP), ensure correct capture.
- Timely completion of the activity so that dispatches can be initiated.
- Performing Service quality Check with available bandwidth and look for any gaps in service obligation completion.
- Co-ordinating with different stakeholders and field staff of PAN India
- Customer management

No of Position
- 1

When to Onboard resources
- Immediate- Interview process
- F2F

System requirement
- Company/Organization

Project Duration
- Parmanent

Education
- Any Graduate- Age criteria
- Not more than 35 years**Job role-**
- Receive request from Field.
- Capture the same in QAD (ERP), ensure correct capture.
- Timely completion of the activity so that dispatches can be initiated.
- Performing Service quality Check with available bandwidth and look for any gaps in service obligation completion.
- Co-ordinating with different stakeholders and field staff of PAN India
- Customer management

**Salary range** - 17-20k monthly in hand salary

**Permanent position**

**Any graduate**

**Openings** - 1

**COMPANY OVERVIEW**

As a global leader in cash technology solutions, we provide the financial, retail, cash centre and gaming industries with confidence that their cash is protected and always working to help build a stronger business.

Our cash automation technologies and process engineering services help businesses in more than 100 countries optimise the handling, movement and management of cash. While we span the globe, we personally engage with each customer to address their unique challenges and goals — enhancing staff efficiency, reducing operating costs and enabling a more rewarding customer experience.

We offer peace of mind. We enable transformation. We generate options. We empower people. We do all this by releasing companies from the burden of cash management, putting cash to work, and helping customers enhance the value that their staff and facilities add to their business_._