Medical Receptionist

2 months ago


Thrissur Kerala, India Phenomenal HR Pvt Ltd Full time

**Job Description: Medical Receptionist - Female**

**Location**: Thrissur, Kerala
**Salary**: ₹15,000 - ₹20,000
**Gender Preference**: Female

**Responsibilities**:

- Greet and welcome patients and visitors in a friendly and professional manner.
- Handle incoming calls and record messages accurately.
- Schedule appointments and manage the appointment calendar.
- Maintain a clean and organized reception area.
- Assist with patient inquiries and provide information about clinic services.
- Process patient registration and maintain accurate records.
- Coordinate with medical staff and support teams for efficient operations.
- Ensure patient confidentiality and adherence to clinic policies.
- Provide excellent customer service and handle any patient concerns with politeness and empathy.

**Requirements**:

- Previous experience as a front office receptionist, preferably in a clinical or healthcare setting.
- Strong interpersonal and communication skills.
- Presentable appearance with a professional demeanour.
- Ability to manage multiple tasks and work in a fast-paced environment.
- Proficient in basic computer skills and familiar with office software.
- Must be polite, sweet, and able to handle difficult situations with a calm attitude.

**Preferred Qualifications**:

- High school diploma or equivalent; additional certification in office administration is a plus.
- Familiarity with medical terminology and appointment scheduling software.

Pay: ₹15,000.00 - ₹20,000.00 per month

**Experience**:

- Phone etiquette: 1 year (preferred)
- Administrative experience: 1 year (preferred)
- Customer service: 1 year (preferred)
- Medical receptionist: 1 year (required)

Work Location: In person


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